Crowne Plaza Hefei by IHG

9.2

Wonderful

82 Guest reviews

9.2

Wonderful

82 Verified Reviews

Read all reviews

Cleanliness9.0/10

Service8.8/10

Comfort9.0/10

Condition8.8/10

location8.0/10

Neighborhood8.0/10

Amenities8.0/10

This was in its days a luxury hotel but its beginning to look dated. If modern is what you are looking for. This wont be your place.

Good annemities and location

The room was clean. Room service food was great. The burger 5 stars, pizza 3 stars, french fries 5 stars. All in all, it was ok

very nice

Pool was clean food was nice Check in was good room was clean

f912 Great hotel

Pool was nice. Food was good. Upgrade was given . Lots of promotions here too if you read the coupons on the desk for lunch or evening dinner

Great hotel but needs attention to the details

Usually a great experience staying at Crowne Plaza Hefei but this time service seems to have dropped. Eg my bathroom lights didn't work. Also when I ordered fish and chips for dinner I only received fish fingers. No chips or fries. A little disappointed.

Solid 4.5 star hotel

Solid 4.5 star hotel. Breakfast had nice choices and was consistently good. Club room lounge was a nice perk and a good placecto enjoy a quiet meal

Location is very close to the subway and famous malls.

Our arrival was delayed a day and a half due to inclement weather in Montreal. Staff held our room and a 4 am check in went flawless.

good business hotel

good business hotel. Close to restaurants

Really great hotel, would stay again

Really lovely hotel, staff spoke good english. Gorgeous and large room, well equipped gym, good wifi. Didn't eat at any of the restaurants at the hotel but they had good options. Plenty of restaurants within walking distance also nearby. I'd definitely stay again.

A Gem in Hefei

I had never heard of Hefei China until I made a business connection there. I used hotels.com to select the Crowne Plaza, and they provided the guidance I needed. This is on of the most beautiful hotels I have found in 12 year's traveling to China on business. I heartily recommend it. Excellent front desk staff.

Oct China trip

Normal high standard. Normally stay here and never disappointed.

Comfortable stay

Overall it was a great stay. The hotel front desk manager was very helpful with sending a taxi driver from and to the airport so we did not get ripped off by taxi drivers this time. He also offered a couple great services to us. Breakfast and dinner buffets were all good. The only drawback happened at the lounge when we ordered foods late at night (around 9:30pm). The staff received our orders and we've been waiting for over 40 mins and still foods weren't served. When we asked the staff what happened, she told us they could not make foods due to whatever reason. If so she was supposed to let us know in a timely manner instead of making us wait eternally. Except this one minor episode, this hotel is clean, comfortable and very well maintained. Also the per night rate unbelievably cheap including breakfast.

best in the city

It was great. They do need an English speaking guy in salon area though.

Staying in China

For business. Had no time for enjoyment.

Give this hotel a try on your next visit to Hefei!

Very reasonably priced, clean and comfortable hotel in Hefei! Wonderful swimming pool that is open for lap swimming at 6:00 AM! Friendly staff throughout the hotel. Had a very substantial buffet in the all day dining restaurant on the mezzanine level. Great food selection! The only negative and it is a big negative is the very slow WiFi. The hotel needs to address this shortcoming soon or else it will lose business. It's that bad.

Best Hotel in the Area

Stayed one week. Had an enjoyable relaxing time. Very nice facilities overall.

5 star

Very good hotel albeit some noise from metro station and nearby train station.

A good hotel, but awkward interior design

Clean, quiet hotel. Staff were trying hard to please. However the washroom and lighting design are not user friendly.

Great breakfast buffet with a choice of western standards and oriental delicacies. Rooms have wide desks, wired and wireless internet, and a recliner in front of window. Large bathroom with beautiful floor, a tub, a separate (partitioned) shower and WC. Shower has bench and wide rain plate with great flow in addition to a wand. A sliding panel allows bathroom to be connected to the room for an open floor-plan feel. There is a well designed lighting system with master on-off, easy-access night-lights, good reading light. TV is easy to operate (not to be taken for granted in asia) and has HBO, CNN and BBC.

Reception could be better in English Attention to detail could be better in rooms Very varying quality on restaurant. Chinese restaurant was very bad Breakfast buffe should be better at keeping hot food at correct temperature, heat lamps were not strong enough

很好的服务，还有免费升房，很感谢

很nice的酒店，也很friendly

レストランが良かった。

不错的酒店。健身会所以支撑不住

感觉还是不错的！服务态度认真，热情。但2楼会所由于最近吸收了许多会员。基本上处于不能应付的状态。会所，泳池，浴室设施基本上无法再使用。已经大不如前。

헤페이 크라운 플라자 호텔 추천합니다!

금액은 좀 비싸지만 서비스는 좋았고 5분만 걸어가면 한국 음식점도 많습니다.

条件很好的酒店，尚有需要改进的地方。

酒店条件很好，房间宽大，设施齐全，早餐丰富，入住之后感到很舒适。酒店门口就有机场大巴乘坐点，去机场方便。但酒店还有不少需要改进的地方，如洗澡间地漏不畅，有点淹水。游泳池条件本来很好，但我游泳上来开衣柜时钥匙竟然打不开磁锁，等候了二十多分钟后，工作人员才用起子撬开了锁，我才得以换衣出来……

とても綺麗なホテルで、スタッフの方々の対応も非常に良かったです。

크라운 플라자 좋았습니다.

호텔이 크고 괜찮았습니다.

環境美

商務出差經驗

性價比高的酒店

效率差

櫃檯工作人員的辦事效率非常需要再教育訓練

接待櫃檯訂房人員等辦事效率需再加油！

這酒店挺好的-環境跟小吃都行！

아주 좋아요

시설도 깨끗하고 아주 편안한 숙박 되었습습니다~ 수영장등 부대시설도 좋고 아침 조식도 다양한 음식으로 잘 준비되어 있습니다 추천합니다

開発区に位置しておりますホテルにて周辺は、徒歩5分程にて飲食街があり、不便は感じませんでした。また、ホテル内のサービスも割引があり、夜のブッフェは、宿泊者に限定し、30％引きにて利用出来、海鮮、西洋、中華、日本、インド等、内容も悪く有りません。部屋は、鉄道に面しており、部屋によっては、二重窓にて騒音対応を取っておりましたが、夜間の騒音は、多少、気になります。総合的には、サービス面を含み評価出来るホテルでした。

郊外ではあるがホテルは、満足。

近くに商業街が有り、日本料理店も２店有りましたが、お味は、なんちゃって日本料理店でした。その他、火鍋、中国料理、広東料理があり、ローカルの方も良く行かれる商業街との事、ホテルは、スタッフの教育がされており対応は良かったが、バスタブが汚れており、残念。また、線路がホテルと面しており、深夜でも貨物列車が通過するが二重窓になっており、気になる騒音では無かった、但し、全ての部屋が二重窓ではない。次回利用しても良いと思うホテルでした。

Hotel price is valuable. room is big enough and comfortable. the place ("1912") which near hotel has many restaurant

酒店门口就是机场大巴，交通便利。

Very Good!

Room and View is the best. I would like to stay at next time.

깨끗하고 친절한 서비스

공항에서 비교적 가까이 있고, 시내 중심지 접근이 용이하며, 무엇보다 깨끗하고 직원들 친절과 서비스가 좋아서 이용하는데 전혀 불연함이 없었다.

方便又乾淨的飯店

房間可聽到火車經過的聲音, 有點吵

很好，非常好

乾淨舒適的酒店

乾淨舒適 服務態度不錯

服務很好 CP值高

這次和老婆 回去探親 親友建議住這家 五星級的酒店 房間 及浴室 都很乾淨 早餐也不錯 交通方便 門口就有去新橋機場的巴士

호텔의 크기나 퀄리티만큼 직원들의 수준이 따라가질 못했다 기본적인 영어도 안돼 힘들었다 수영장은 좋았으나사우나는최악

허페이 좋아요!!!

생각보다 너무 좋아요^^

세면대 물빠짐 빼고는

세면대가 물이 잘 내려가지 않은거 빼고는 대체로 좋았어요^^

总体不错!

好酒店

比想象中的的要好，服务态度很好，下次还会再次选择这个酒店！