Not So Comfortable On Challenging Times

The stay could have been ok over all even transfered at Crown Regency Beach Resort but it's very difficult not having bidet in the wash room especially on your monthly period.

Under Renovation

The hotel is currently under renovation so were transferred to Crown Regency Beach Resort instead. However, the expected beds were not provided. Also, there's no bidet. I would have stayed for 2 more nights but transferred to another instead.

About 3-5 mins walk from the beach.

deceptive pictures advertising this hotel

pictures showing bar --water park pool----buffet---and just about every picture is false ----no one would take responsibility or correct problems---person in charge no where to be found---girl at front desk not understand English---save your money find better hotel---lots better for the price minus all the lies and deception from advertising picture----don't ruin your vacation---even wifi never worked code they give on key not correct lol lol I can go on with more but you decide

Unruly staff and Head

It was a disaster stay, pls check our LONG REVIEW in their facebook page. We’ll never come back snd never recommend a family and friends.

There's no ambience at this hotel. No room service for food although they have a menu. Towels are looking very old. Disappointing would not recommend it at all. This hotel Caters for mass tourist.

Very Poor Hotel

We made a reservation of Superior room. At the check in they try to give us a very poor room in a different building. We didn’t checked in, but they charged us with the fool amounts. We asked Expedia for refund but Expedia didn’t succeed to make it happen. I’ll never recommend this hotel. We’re very upset.!!!!

Worst hotel I’ve stayed at.

Awful!!! I left after the first night and checked in elsewhere. I waited 5 hours for my room to be ready. Bathroom was awful. They have rooms without windows. After waiting for four and a half’s hours for a room I was moved to another location... and waited another hour to get a room. Disgusting place. Don’t go- avoid!

The hotel was okay. The staff and services was great which I appreciate very much.

Courtyard is across the road

Checking in they don't recognize the itinerary no. from Expedia and was looking for a printed copy which is funny since you booked paperless. Although they let you checkin early, room aircon and tv remote instructions not good. Not even a channel guide. Toilet do not have rubber or any rag to prevent people from slipping or drip water inside the room Wifi signal is weak!

Very accomodating staff. The room though needs improvement. Coat wise, we could have beachfront accom. with the cost we spent in this hotel.

Not what i expected, photos on the net look alot better but the staff are extremely nice and welcoming

comfortable bed but

the room has no black out curtains it's a bit too bright at night i can't get sleep sometimes. big spacey bathroom. it has weak wifi inside our room. expensive entrance fee for empty and there's nothing to see much indide oceanarium. there was a agent for hotel time share named club ultima everywhere and will invite you for free dinner and free entrance at the oceanarium if you have time to waste which you could take advantage for this offer and refused to buy the the time share worth 499k pesos at the end.

hotel is accessible to everything

good experience except for 2 comments. the AC is not cold enough for me and my kids and the towels need to be replaced. towels are kind of old, thin and discolored.

Good location

Hotel ok, hotel staff accommodating, room is clean.

Boracay was great as always. From 1986 until now I was now for the 6th time here. Every time it is different, too crowded for me already, ok for 1, 2 days. Would actually prefer somewhere else come across, was fully booked. The hotel, in a room for at least more than 100 € I had to at least one large window, even better expect a balcony. However, the furnishings were very good.

DO NOT STAY HERE I REPEAT DO NOT STAY HERE

Took 6k pesos for deposit didnt offer us breakfast then on checkout tried to charge for having 2 people when it clearly says up to 4 persons and free breakfast! The pool and everything is not attached must cross the street to get to main hotel. 3 days in a row did not have my reservatipn through hotels.

Boracay

Had a horrible time checking in...Although, I should them my confirmation number, they had horrible time with their system. They sent to an annex area in which room service was not available. The wifi connection was none existence. I had to wait a long time to check me out even though the room was pre-paid and I was the only one inline. I finally insisted to check me out ASAP to avoid missing my flight.

사진상으로 수영장과 식당등 그럴싸 해보였지만 실상은 그냥 모텔수준 정도였다 완전히 낚인 기분이였다

사진에 있는 그곳은 아니네요. 그래서 조금 화가 났어요. 사기? 속은 느낌 이라고 해야 될까요? 수영장도 없고 실망은 했지만요... 전반적으로 괜찮습니다.^^