The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful

The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.

This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.

整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。 飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。 其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。 早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。 泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。 唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。 整體來說，還是很適合嘗試來住看看

Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.

The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.

We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !

Recommend for the Riverside district

Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!

Exceptional Hotel & Staff

Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10

Loved it!

Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.

Beautiful hotel with very friendly and helpful staff!

Beautiful resort style setting on the river.

Beautiful property right on the river and from the moment you arrive you are well taken care of. The service is almost over the top (in a good way!). Definitely enjoyed breakfast looking out at the river in the morning. Would highly suggest to friends and family!

Pleasant stay at this beautiful hotel

Loved everything about this hotel! Upon arrival, we were greeted warmly by the reception staff. We stayed four nights at the river view suite, it was very spacious, including the bathroom. The room had a nice balcony overlooking the lawn and river. The restaurant Oxygen is nicely decorated, dinner was Thai-French fusion and tasty. For activities, there is free kayak rental for kayaking on the Ping River. Overall an amazing experience and will definitely consider staying at this hotel again in the future.

Serene Riverside stay.

Property is beautiful and serene with lovely river views. The devil is in the details and for a 5 star hotel misses the mark especially when it came to service.

Nice design & peaceful environment. Well trained staffs

Lovely new hotel with great restaurant. The setting and food at breakfast was especially nice, sitting outside by the river. we had a river view room which was really spacious and the decor was really cool. Staff are excellent and well trained. Definitely recommend this hotel.

the fine dining was good value for money. the room is pleasant. very important that the manager listened to our request to improve the breakfast quality. Thanks to accept our late check-out due to my sickness.

Comfortable vibe. Friendly service. Excellent restaurant.

Chill-tastic!!!!!

Place is extraordinary. The red delight is a delight for sure. Pick up and staff fantastic from first experience. Breakfast, pool and gym great. Room huge and with everything we needed for a chill away from home. The staff, led by Ewan, was fantastic and helpful. And he personally makes the effort to come and engage with guests over breakfast. We had three days of good steers from him on where to go and three great days out on the back of that advice. Don’t miss the trip to Doi Inthanon. Really good. And do the walk. Our one moderate experience was with the restaurant on our last night. It was super expensive and whilst the food was obviously prepared with a degree of skill and care, it was all a bit same-y and non-wow. Michelin starred restaurant should have been better. We had the most comprehensive 3,500B tasting menu and it was, well, ordinary. And I spoke to the chef the previous night and told him we were coming and he promised to look after us. Usually chef comes out and engages but not this one. I think it was left to a number 2 and it was his night off after the big party of French guys the previous evening. So I’m summary, will definitely come back to the hotel, restaurant will have to do better, which is a pity as the setting and potential is extraordinary.

Relax and be taken care of

This resort is a sea of tranquility. It’s intimate, so you’re not surrounded by the hubbub of activities. Service is impeccable, our every need was catered to, even providing the opportunity to wash up in the fitness room showers before heading off to our flight. The resort is not near the center of town, but a free shuttle is provided. The restaurant onsite is excellent, so you can just cocoon up here and not go anywhere if you choose.

Hotel good restaurant trying to be too clever.

Hotel was well appointed and set in a beautiful location. Restaurant was trying to be Michelin style which was not needed and did not work because there were obviously not the skills to achieve and the results did not serve the needs of the guests.

Beautiful designed hotel by the river

That was our first time in Chaing Mai, We travelled to Thailand to celebrate our Honeymoon and We had a wonderful welcome to the Hotel, the Stuff, Managment and the Food were exceptional. Everyone were friendly, caring, even the Chef made sure we were satisfied with our meals, which were amazingly creative and delicious. The design of the Hotel and the view of the river at breakfast and at evenings added a lot of pleasure to our visit. Thank you so much for giving us such an amazing memories of Chaing Mai we would recommend your Hotel at any time. Sincerely, Mishel E. CA, USA

The staff make the difference

We were among the first guests to stay at this brand new hotel as we arrived on its opening day. That being said, parts of the hotel were not yet completed, there was still some construction going on, so we didn't get the full experience, but the staff certainly did their best to make our stay extremely memorable. The hotel has a beautiful tucked away setting on the side of the Ping River. It is not in the hottest parts of town which makes it a nice, quiet sanctuary, but it is quite easy and convenient to get anywhere. The Michelin Star restaurant Oxygen was delightful. Of course, the food was excellent but it is really the staff that make it worth it. Dinner in the best restaurant in the world can be ruined if the staff and service are disappointing. The team here was friendly and attentive and really made us feel welcome (despite having to work 16 hours a day). Overall, the hotel itself is without any fault but the staff are what makes it really shine. From the welcome, to housekeeping, to the pool bar, to the concierge, bell team and front desk team, to the same Oxygen staff that greet you for breakfast in the morning and serve you dinner before bidding you good night, to Ewan, the hotel manager who asks you about your day every day, this team is the best in the world and I have never felt more welcome.

아이랑 함께하는 여행이였는데 불편한점 없이 잘 머물다가가요! 조식도 너무 깔끔하고 메뉴도 다양해서 좋았고! 번화가가 아니라 조용하게 쉴수있어 오히려 더 좋았어요.

Probably the best hotels in northern Thailand.

What a fantastic breakfast. One of a kind! The service was extraordinary and help was there instantly. This hotel didn’t have a lot of rooms so it felt so calm and clean. So if you love to be surprised by good food or standard, well here you go! Enjoy.

สถานที่สงบ​ ​สวยงาม​ เหมาะแก่การพักผ่อน

Bellissimo hotel arredato e progettato con grande gusto, semplice ma raffinato. Personale molto preparato ed estremamente gentile. Camere grandi, comode dotate di ogni confort. Servizio da hotel 5 stelle.

Cost performance is very good.Location is not so good ,but complementary transfer to Chiangmai city center is convenient.

Everything is good! Staffs, restaurant, pool... But the air conditioner needs to clean the filter as it is a bit smelly. Better if they have aroma diffuser at room.

知名度が低いからタクシーで行きがわからない！

地點不便利，有蚊子

具設計感，每個角度都美，不知道為什麼房間感覺潮濕，冷氣不是太冷就是太熱,無法調到合適的溫度，我們住一樓，蚊子很多，近房間就先打了2隻。最加分的是 oxygen 的美食和服務。泳池在裝修沒有很美。

Superbe hôtel

Super à tout point de vue

工業風設計，十分型格。 位於河邊，環境幽美。 設有天台泳池及酒吧，合游泳曬太陽。 酒店內的Spa有套餐價，價錢不錯。 只是地點比較差一點較偏遠。由於近河，較多蚊蟲。

Calm seclusion fits

Although tiny ants kept coming out from the wooden furniture, the management took care of it with best effort. The location is good to seclude yourselves in the pool and hotel, but you can always use grab to the old town or riverside restauranrs with good views. Oh, the restaurant is run by a Michellin star winner chef.

최고였습니다

와이프와 아이와 함께 매우 편안하게 보냈습니다 조식이나 서비스, 친절도 모두 최고였으며 카약과 자전도 이용 또한 무료로 매우만족합니다 유일한 단점은 중심가에서 조금 떨어진 위치였는데 무료셔틀을 통해 잘 이용하였습니다

Everything is wonderful

Everything is wonderful. We had a good time in here. I think this hotel is the only choice when tourists come to Chiang Mai.

บรรยากาศดี อาหารเช้าเยี่ยม ห้องพักใหม่ นอนสบาย พนักงานให้บริการดีมาก

Absolut Top

Great in all aspects, service, quality of food, friendliness of staff, location, design and ambiance, you name it. Ewan has built a great Team and Nicolas is not only a great Chef but also a funny guy! All great, we will come back for sure!

Must dine in the Oxygen Dining Room, a fabulous experience

nice location great service minded staffs a bit expensive comparing to facilities

放假有點小，早餐還不錯就是口味一般般

very new and sophisticated perfect hotel for enjoying holidays for myself nice pool, nice breakfast, nice building and ambience room has spacious bathroom(no tub) and geneva bluetooth audio(nice!!) all the pictures in this site is real ^^

Best experience with nice design and good architeture. Also restaurant is awsome at breakfast.

Free shuttle service! Relaxing as limited guest rooms only

다시 찾고싶은 곳

최고의 숙소였습니다. 호텔 내부에는 아쉬울 점 없이 모두 최상으로 관리되어 있어서 좋았어요 . 직원들도 친절했고, 특히 수영장 물이 굉장히 깨끗해서 좋았습니다. 다만 호텔 앞 길이 상당히 좁고, 슈퍼등이 없으므로 간단한 스낵을 시내에서 사가지고 가는 것도 좋을 것 같아요. 물론 미니바가 있지만, 종류가 제한적입니다.

Very friendly & well-trained staff, they know what a loyal guest want without making any request. The resort is nice & clean, with a spacious bathroom and a capsule coffee maker in room. The best part is they have a very personalized-welcome to a loyal guest, very impressed.

깨끗한 리조트이나 아쉬움이 많은.

강 옆의 고급 리조트로 룸이나 호텔 내부의 청결도 서비스가 훌륭했으며, 핀강에서의 석양이나 호텔 옥상의 수영장에서의 야경은 좋았다. 조식도 서빙과 뷔페가 혼합된 형태도 훌률했다 . 그러나 위치적으로 관광지들과는 떨어져 있어 경관의 아름다움으로 감수해야 하는..:) 기대가 컸던 탓일까....다른 지역의 리조트들과 비교하여 부대시설, 레스토랑, 리조트 내 액티비티 등 프로그램들 등이 좀 부족함을 느낄수 있었다. 호텔 셔틀은 썽태우이니 참고하시기를....

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