Cristalino Lagoon Front Hotel Restaurant & SPA

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With a stay at Cristalino Lagoon Front Hotel Restaurant & SPA in Bacalar, you'll be on the waterfront, within a 5-minute drive of Lake Bacalar and Cenote Esmeralda. This luxury hotel is 0.9 mi (1.4 km) from Cenote Negro and 1.3 mi (2.1 km) from Municipal Spa of Bacalar. Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and espresso makers. Your Tempur-Pedic bed comes with premium bedding. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour front desk and multilingual staff. Free self parking is available onsite.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Long-term renters welcome
• Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

16

Optional fees

• Fee for continental breakfast: approximately USD 10.00 to 50.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish