You need to know

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for golf tee times. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Alcohol is not served at this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 10 days before arrival with check-in instructions. The host will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 11:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools. This property is only reachable by 4x4 vehicle. Guests without a 4x4 vehicle may park in the lot at the top of the hill which is 850 feet (260 meters) from the property. A porter service is available for a 2-hour window at the time of check-in and check-out to help transport guest luggage.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and high chair
• This property accepts credit cards and debit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Parties and events (including birthday parties and weddings) are allowed on site
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Late check-in fee: ZAR 1200 for check-in between 5:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Afrikaans

English