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Heritage Place Houston Brookhollow5.6Poor
4 Guest reviews
5.6Poor4 Verified ReviewsRead all reviewsCleanliness7.0/10Service8.0/10Condition7.0/10Amenities8.0/10
Poor
4 Guest reviews
2504 North Loop West, Houston, United States of America. See map
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Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
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Hotel Description
Located in Houston (Lazybrook/Timbergrove), Heritage Place Houston Brookhollow is within a 15-minute drive of Downtown Aquarium and CityCentre. This hotel is 8.7 mi (14 km) from Daikin Park and 9.2 mi (14.7 km) from Toyota Center. Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Hotel policies
LGBTQ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 100.00 per stay
- 0.53 percent destination fee will be charged
We have included all charges provided to us by the property.
You need to know
- The seasonal pool will be open from December to December.
- Pool access available from 7:00 AM to 10:00 PM.
- Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Minimal age
Optional fees
- Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
- Service animals are exempt from fees
- Management fee: USD 100.00 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Gift shops or newsstand
Shopping on site
Conference space
Barbecue grill(s)
Laundry facilities
Garden
Safe-deposit box at front desk
24-hour front desk
Business center
Express check-out
Outdoor seasonal pool
Wedding services
Express check-in
Pool umbrellas
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
24-hour business center
Conference space size (feet) - 468
Number of meeting rooms - 1
Number of outdoor pools - 1
Free self parking
Computer station
Pool sun loungers
Free RV, bus, truck parking
Terrace
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Food and water bowls
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Hotel reviews
TravellerTravellerOk for 2 nights
Pros: close to freeways, comfy bed, spacious bedroom, friendly staff, continental breakfast Cons: smelly hallways, small bathroom with poor ventilation, not many breakfast choices, ice machine was broken on our floor (3rd)
TravellerIt was good. Comfortable bed and clean room. Check in was easy. Check out was odd. The hotel refunded the sepsis they took upon check in, but they didn't charge us anything. They said we would get a receipt in a week to ten days. They seemed to not realize that we needed to pay them. And they claimed to not know the total amount agreed upon. Suggest paying hotels.com up front for less trouble.
TravellerGreat. Will stay again
TravellerEveryone is extremely friendly. Complimentary breakfast perfect for kids. Few restaurants close by for walking with ease. Enjoyed my stay
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
I was a little uncomfortable about the adjoining door but Gonzalo, the maintenance guy came and made sure the door was secure. Rosa at the service desk was always polite and friendly.