magnifying-glass.svgclose.svg
calender.png
15 Jun 2025
Sunday
calender.png
16 Jun 2025
Monday
people.png
2 Adults - 0 Child
1 room

Courthouse Hotel Shoreditch
8.4

Excellent

890 Guest reviews

8.4
Excellent
890 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service8.4/10
Comfort9.0/10
Condition8.8/10
location9.2/10
Neighborhood9.0/10
Amenities7.8/10

335-337 Old Street, London, United Kingdom. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Smoking areas
Business facilities
Show morearrow-right-blue.svg
See map

Loading ... Please wait whilst we find you the best room offers.

Loading...
Loading...
Loading...

Hotel Description

Located in London (London City Centre), Courthouse Hotel Shoreditch is within a 15-minute walk of Liverpool Street and Brick Lane. This luxury hotel is 1.7 mi (2.8 km) from Tower of London and 1.7 mi (2.8 km) from St. Paul's Cathedral. Make yourself at home in one of the 128 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 3:00 AM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 100.00 per stay

We have included all charges provided to us by the property.

You need to know
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately GBP 17.50 to 17.50 for adults, and GBP 17.50 to 17.50 for children
  • Uncovered self parking fee: GBP 35 per night
  • Rollaway bed fee: GBP 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Portuguese

Bulgarian

Afrikaans

Greek

English

Italian

French

Turkish

Dutch

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Breakfast available (surcharge)

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Steam room

Designated smoking areas

Number of restaurants - 1

24-hour business center

Number of meeting rooms - 5

Number of indoor pools - 1

Designated smoking areas (fines apply)

Parking (limited spaces)

Self parking (surcharge)

Number of bars/lounges - 2

Terrace

Banquet hall

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Wheelchairs available on site

Hotel reviews

8.4
Excellent890 Verified Reviews
warning-sign.svg
Cleanliness9.0/10
Service8.4/10
Comfort9.0/10
Condition8.8/10
location9.2/10
Neighborhood9.0/10
Amenities7.8/10
10/10
Exceptional
John, 09 Mar 2025
hotel-logo-v2.pngTraveller

What a lovely hotel.

What a lovely hotel. Perfectly situated for the nightlife of Shoreditch. Very polite and attentive staff and lovely clean comfortable rooms.

10/10
Exceptional
Alvertos, 02 Mar 2025
hotel-logo-v2.pngTraveller

Amazing stay at the courthouse hotel. Every single staff member was so polite and friendly! Vishal went out of his way to help me and my mum during our stay. The spa was lovely (although it smelt a bit damp) and it even has a bowling alley and cinema! We will definitely be returning again soon.

10/10
Exceptional
Natalie, 16 Feb 2025
expedia-logo-v2.pngTraveller

Lovely hotel. Nice helpful and polite staff.

10/10
Exceptional
Mark, 16 Feb 2025
expedia-logo-v2.pngTraveller

.

10/10
Exceptional
Tom, 19 Jan 2025
hotel-logo-v2.pngTraveller

Great stay

Great stay. Staff were amazing, will definitely stay again.

10/10
Exceptional
Elena, 11 Jan 2025
hotel-logo-v2.pngTraveller

Loved it!

We absolutely loved our stay! It was so so good, from the room to the facilities, we loved every single bit of the hotel. Also, the staff was so friendly. We will definitely come back!

10/10
Exceptional
Daniel, 06 Jan 2025
hotel-logo-v2.pngTraveller

Amazing.

Had a lovely long weekend here. Hotel was spotless and the staff were unbelievably kind, made me feel at home. I'll definitely be visiting again.

10/10
Exceptional
Keith, 05 Jan 2025
hotel-logo-v2.pngTraveller

Birthday joy!

Exceptional staff! Fantastic location!

8/10
Excellent
Blake, 02 Jan 2025
expedia-logo-v2.pngTraveller

Great hotel, area is a bit seedy.

8/10
Excellent
Santa, 02 Jan 2025
expedia-logo-v2.pngTraveller

Room was lovely, but in restaurant we did not get served for 1 hour and 20 min , we left for food outside from hotel where we end eating kebab on new year evening. Very disappointed

10/10
Exceptional
Kenny, 02 Jan 2025
hotel-logo-v2.pngTraveller

Outstanding service from the Manager

I never managed to get one of the managers names but he was one of the best I’ve dealt with when staying at a hotel and I stay at hotels frequently. Me and my family arrived early and the reception took our bags and said 3pm for check in. We then went a walk and came back to the hotel for lunch around 12pm and the gentlemen seated us in the restaurant and showed us around the hotel then went and got our key to check in early. Throughout my stay this gentleman was friendly and willing to help us in anyway. Absolutely outstanding service and he made our stay at this hotel. Would highly recommend this hotel as the room, food & service was 5 star.

8/10
Excellent
Helen, 01 Jan 2025
expedia-logo-v2.pngTraveller

Great hotel and staff were very friendly

10/10
Exceptional
miranda, 30 Dec 2024
hotel-logo-v2.pngTraveller

Perfect- cannot fault it!

Wonderful hotel. Amazing staff all so so friendly. Adored everything- the room was MASSIVE the bathroom huge and the hotel itself is a spectacle! Food delicious, amazing location- the bus from right outside (the number 55 bus) goes straight to the west end!!! Loved the swimming pool- so peaceful. Sauna was immaculate and like bliss. We had massages including best massage of my life from Diana at the spa. Will use again for every trip to London from now on!

10/10
Exceptional
Nicola, 29 Dec 2024
hotel-logo-v2.pngTraveller

Great facilities , the pool looked perfect , rooms were large and spacious and a really comfy bed

10/10
Exceptional
russell, 26 Dec 2024
expedia-logo-v2.pngTraveller

2 night stay for work, nice room and leisure facilities

6/10
Fair
Hilary, 17 Dec 2024
expedia-logo-v2.pngTraveller

Good location for socialising, dining, rail and bus links However in a very noisy area at night. No atmosphere in any public areas of the hotel, staff transactional, very corporate.

10/10
Exceptional
Malcolm, 16 Dec 2024
hotel-logo-v2.pngTraveller

Lovely Hotel

Very good, very clean, very comfortable No complaints

10/10
Exceptional
Danielle, 16 Dec 2024
expedia-logo-v2.pngTraveller

The staff were great!

8/10
Excellent
Verified traveler, 16 Dec 2024
hotel-logo-v2.pngTraveller

Good hotel in great Shoreditch location. Loved the pool and sauna. Decent rooms and service

10/10
Exceptional
Alun, 14 Dec 2024
hotel-logo-v2.pngTraveller

Great one night stay

Really well appointed room, with lounge area and loads of space. Fantastic value for the area.

10/10
Exceptional
Ronan, 09 Dec 2024
expedia-logo-v2.pngTraveller

Nice area, very hipster. Only issue is the distance to the tube.

10/10
Exceptional
Lillie, 26 Nov 2024
expedia-logo-v2.pngTraveller

Good

6/10
Fair
Kevin, 21 Nov 2024
hotel-logo-v2.pngTraveller

Courthouse Hotel Shoreditch

I had requested a room with a bath but none was available so they gave us an upgrade to a room with a bath. we arrive at 1.30pm, our room was not ready. I requested an ice bucket and 2 champagne glasses in the room when we returned. check in was at 3pm. we arrived back at 4.30pm. On arrival in our room 404 the TV in the living room did not work at all. the tv in the bath room was not working properly and still wasn't when we left. The light on the vanity mirror did not work at all and the technician they sent up was unable to get it working. When lifting the telephone in the bedroom (which was ringing) it did not answer! I telephoned twice from the room half an hour apart to chase the champagne glasses and ice bucket (it was my wife's birthday!) and this took 3.5 hours to arrive! The top of the table in the living are was all bubbled and very poor quality. One of the leather sofas had a tear in it - NOT 5*. The main door of the hotel does not open on its own, is heavy and there was no door man to open it when we arrived - NOT 5* service!! I had to make several telephone calls to get anything done and had to complain when checking out.

8/10
Excellent
Verified traveler, 17 Nov 2024
hotel-logo-v2.pngTraveller

Lovely hotel, very nice staff, but the tv in the room didn’t work at all

10/10
Exceptional
Barry Kenneth, 17 Nov 2024
expedia-logo-v2.pngTraveller

Some of the friendliest staff without being intrusive. We had a very nice stay

10/10
Exceptional
Mark, 05 Oct 2024
hotel-logo-v2.pngTraveller

Excellent hotel. Very comforting room. Quite spacious room. Near to restaurants, bars and clubs as all are within walking distances. Enjoyable staying there.

10/10
Exceptional
Trim, 03 Oct 2024
expedia-logo-v2.pngTraveller

Tich (reservation manager) was an amazing help during my stay.

10/10
Exceptional
L, 12 Sep 2024
hotel-logo-v2.pngTraveller

Courthouse Hotel.Shoreditch

We were on the 5th floor and room was spacious with askyline view. Beds were lovely and comfortable and room was clean. All staff were super attentive and eager to help. We weregiven a lovely tour of the hotel by Clinton (hope I got your name right) explaining the history of the building with the old cells and court rooms. Would not hesitate to recommend this hotel and if I need to stay in London again I will use this hotel as so close to the tube.

10/10
Exceptional
FRANZ, 08 Sep 2024
expedia-logo-v2.pngTraveller

NICE HOTEL WITH FRIENDLY STAFF

8/10
Excellent
Sara, 06 Sep 2024
expedia-logo-v2.pngTraveller

Really nice, comfortable hotel room. We didn't have chance to use any facilities or eat there as we got in late and left early but had an amazing sleep thanks to the blackout curtains and surprisingly no noise from the streets. Only thing is we had a difficult time accessing the hotel as we arrived after midnight. It was all locked up and no one was answering the doorbell so we just had to wait until someone left the hotel and could let us in.

10/10
Exceptional
Andrew, 05 Sep 2024
expedia-logo-v2.pngTraveller

Wonderful hotel, friendly and helpful staff

6/10
Fair
Anthony, 04 Sep 2024
hotel-logo-v2.pngTraveller

I have stayed in this property several times and have always recommended but there was deterioration in service levels during my recent stay. Check in was slow as they insisted on using different card details and only when I insisted on the specific card I was using did they agree finally. When I checked into room one of the lights in the room was broken. I had to request for an iron that did arrive promptly and then I was rung by reception to move my car!! I had no car and walked to the hotel!! When I was checking out they looked for £100 for an extra person!! I Insisted there was no “guests” to the room and when I resisted the check our person made a call to someone and discovered this related to someone else and not my room but never even apologied!! Overall this is a really good hotel but my recent experience was disappointing.

10/10
Exceptional
Matthew, 03 Sep 2024
expedia-logo-v2.pngTraveller

Nice, easy, quiet, convenient and friendly. Traveled with family... rooms were great (we had a family suite). plenty of room and very comfortable bed.

10/10
Exceptional
Keely, 25 Aug 2024
expedia-logo-v2.pngTraveller

Staff were all Happy and welcoming.. we were interested in the history of the hotel and the staff gave us a tour. Really enjoyed my atay and will book again for the weekend next time as i would like to explore everything inside the hotel. Bowling, cinema spa ect. X

10/10
Exceptional
Oliver, 25 Aug 2024
hotel-logo-v2.pngTraveller

Perfect Stay!

We stayed here as we do every year for our family weekend to London- myself wife and two year old and are always so pleased- the hotel is immaculate, the staff can’t do enough for you and the rooms are impeccable, spotless very comfortable beds and not mention the baths with built in televisions as an added treat are fantastic - not to mention that it sits close to major train and bus hubs so getting around town from anywhere is a doddle, we will be back next year thanks again!

6/10
Fair
Tanaya, 23 Aug 2024
expedia-logo-v2.pngTraveller

The staff were very accommodating and helpful, however I was charged for asking for an iron for the room which normally would not be an additional charge. I was also put in a room that was next to a very noisy street so hardly was able to get any sleep.

4/10
Poor
Alima-Sadiyyaah, 21 Aug 2024
expedia-logo-v2.pngTraveller

Honestly I wish I could rate this hotel more but when there is NOOOO service my whole stay then sorry but a maximum of 2 it gets. Also the bowling costs are slightly hard to find just to be told it's £45 for an alley with max 6 people. If we had 6 people .. cool but we had 2. £22.50 for bowling .... also after midnight you have to ring for someone to open the doors which took forever. We were literally pressing the buzzer for about a good 5-10 mins. Also the rooms lack lustre but hey. In the heart of Hoxton and Shoreditch I guess that part is okay. Would I stay again nope but I would say there's definitely worse places. Also the staff were nice and gave us a later check out which was kind!!

8/10
Excellent
Rebecca, 19 Aug 2024
expedia-logo-v2.pngTraveller

We had a great stay at The Courthouse for my 50th birthday weekend. Staff were friendly and helpful. Good location, around 5 min walk to nearest tube station. Although area is noisy with bars and tube line, the room was extremely quiet, no street noise. The roof terrace was lovely and service was great. Only cons were, tea bags and biscuits not replenished day prior to checking out. Would of loved a tea after waking. Also dirty cups were not replaced and bins not emptied. Car park was full each day so had a find a parking spot nearby. Maybe a good idea to ring ahead and try to secure a spot. Booked a suite through a booking site not direct with hotel, and was not placed in a suite. Staff explained there was limited space to fit an additional bed. They did let us see another suite and room however we did decided to stay where we were due to the space. Booking site should not allow booking of suite if an additional bed is not a good fit. Overall great experience however I would say this is a good 4 star hotel not 5 star.

6/10
Fair
Rob, 17 Aug 2024
hotel-logo-v2.pngTraveller

Terrible experience for our 8th anniversary

This stay was to celebrate our wedding anniversary, reviews were mixed but we took a punt on staying here for the rooftop bar and pool. Had we known Bayern Munich were staying here and had pre-booked all the public spaces we would have opted for elsewhere - not even at check-in were we advised we couldn’t do anything in the hotel. However fun it was seeing the odd Bayern player, this didn’t take away from a disappointing stay and very rude staff who refused to understand why we were annoyed at the lack of access to the rooftop bar etc, the management preferred an argument with my wife and I in front of their VIPs rather than just understand our disappointment. The Manager, who was opting to argue the toss over every element of our complaint, offered a 25% refund on our stay, after we rejected the original offer of free bowling (😆), however this has not been credited to our bank account via the hotel nor Hotels.com so I now wonder if this was offered to silence us in front of Bayern. I’m a lover of world football so was excited about the prospect of sharing a hotel with Bayern, however we will opt for somewhere else next time we’re in Shoreditch ☹️

6/10
Fair
Christopher John, 17 Aug 2024
hotel-logo-v2.pngTraveller

The spa facilities need some attention .. showers broken, soap dispensers inadequate, all needs some love and attention.. grubby around the edges.

4/10
Poor
Nuala, 14 Aug 2024
expedia-logo-v2.pngTraveller

Room was lovely and a great location, and check-in staff were very helpful! Unfortunately during the night the kettle provided caused an electrical fault, I assume it hadn't been safety tested, this left us with no lighting and Aircon on a very hot night! We were eventually moved to another room, with less facilities than our original room, having to pack our cases and move in the dark. No apology was provided from staff, despite us being put in an unsafe position and having a bad night's sleep due to the late night room change.

8/10
Excellent
Claire, 11 Aug 2024
expedia-logo-v2.pngTraveller

The staff were very nice and helpful. The building is beautiful. Our room had high ceilings and a nice bathroom. The beds were fine, I would have expected a slightly nicer bed. The room had some dust and we couldn’t get the ac to work but the staff helped us. There were some special guests staying in the hotel so some of the facilities were closed which was disappointing.

8/10
Excellent
QAISER, 05 Aug 2024
expedia-logo-v2.pngTraveller

Strange place but good one with public transport easy..

8/10
Excellent
Gary, 21 Jul 2024
expedia-logo-v2.pngTraveller

Good hotel in centre of lively Shoreditch. Great fooftop bar which closed at 10pm which was a bit strange for a Saturday night in one of London’s liveliest areas. Staff were great but we were surprised how quiet the hotel was. Would use again for sure.

8/10
Excellent
Mark, 14 Jul 2024
hotel-logo-v2.pngTraveller

Safe and quiet hotel in hip Shoreditch.

The rooms are in a new built block behind the old court building. Note that the stairs at the entrance will make it difficult for people with a mobility issue. Staff were all very welcoming. There is a roof top bar which is a little under styled but great views. The downstairs bar is a little dated and also under used. Room was quiet and good air con. Bathroom toiletries were generic. Biscuits and water in the room for free is always appreciated. Check in is 3pm and check out is 11am, hotel receptionist was very kind when I had overstayed until noon but please normalise 2pm check in and noon check out - this seems to be a carryover from the pandemic. Local area is full of great restaurants (Nest, TT Liqour, FWD:Coffee, Plates etc) and fantastic graffiti art.

10/10
Exceptional
Katie, 14 Jul 2024
expedia-logo-v2.pngTraveller

Fantastic hotel with really friendly staff. It’s also in a great location with a tube station 5 mins away.

10/10
Exceptional
Sharna, 30 Jun 2024
expedia-logo-v2.pngTraveller

The hotel staff were very helpful when we dropped our luggage hours before check in. The hotel had a calm and grand feeling. The room was so spacious and some of the fluffiest towels in any hotel I've ever been to. The bed was big and the pillows were so comfy. Blinds created a full blackout experience, which is great to help reduce the effects of the night before. Would definitely recommend and return! Went on the rooftop bar which was very quaint and had some lovely picture opportunities.

8/10
Excellent
Catherine, 28 Jun 2024
expedia-logo-v2.pngTraveller

Beautiful heritage building. Plenty of space, friendly people. Breakfast was average for the type of hotel, I’d say 3 star. Bedrooms and whole decor is a little out of alignment with the grand architecture, but it’s clean. The area of London is grimy and uncared for.

6/10
Fair
Ann, 26 Jun 2024
expedia-logo-v2.pngTraveller

The room was a good size for London and the bathroom was nice. However some of the furniture was tired and the little extras (toiletries, tea and coffee etc) did not match the hotel's 5 star rating. The customer service was also somewhat lacking for a 5 star hotel: nothing major, but just not what you'd expect.

8/10
Excellent
O'cèianah, 23 Jun 2024
expedia-logo-v2.pngTraveller

Came for my birthday, overall great time only “issues” were some cobwebs and stains in the bathroom and a damp almost dirty mop smell in the furthest area of the pool but nothing bad enough to stop me from returning

6/10
Fair
Thomas, 13 Jun 2024
hotel-logo-v2.pngTraveller

A bit shabby

I paid a premium for this hotel (nearly 400 gbp) for the night as wanted to get something a little nicer than my regular weekly london hotel. It wasn’t terrible - the bed was comfy enough and generally things worked, but it’s definitely not worth almost 400 quid for the night. The other furniture was pretty tatty, marks on the walls, generally pretty run down. Like other guests, my tv didn’t work at first and I had to call someone to fix - they came very quickly. The whole thing felt like it needed a bit of an overhaul and update. I wouldn’t rule out staying there again but only if it was half the price. It all felt a bit depressing!

10/10
Exceptional
inderjit, 09 Jun 2024
hotel-logo-v2.pngTraveller

Incredible hotel!

What an amazing hotel and service. First time as a couple we stayed at this hotel. You have everything under one roof, like bowling alley, indoor swimming pool, sauna, steam room, jacuzzi, cinema room and rooftop terrace! Perfect for couples, families or a weekend away with friends. All restaurants and bars are walking distance from the hotel. Got to give it a try! Would like to thank Edward and the indian hotel manager (apologies, we didn't get the name) for making our Anniversary weekend so special! We are looking forward to staying with you again very soon! Best regards, Kalsi

8/10
Excellent
Rajnish, 07 Jun 2024
hotel-logo-v2.pngTraveller

Lovely hotel good location - issues with shower pressure and tv - the latter was fixed. Second time I have stayed first was excellent. Would come again.

6/10
Fair
Sami, 05 Jun 2024
hotel-logo-v2.pngTraveller

Good 3-star hotel

The hotel is a good three star hotel, and with a stretch could be a barely passing four star one but it certainly in not a five star hotel as claimed. With that said the people were friendly and the bed sleep able, although too soft.

8/10
Excellent
Janet, 22 May 2024
expedia-logo-v2.pngTraveller

Hotel was clean and well presented. Beds were extremely comfortable. The hotel would have been out of our budget normally but our apartment booking with VRBO did not exist on their site, so they have us a choice of hotels to stay for 1 night. The hotel was much further away from where we thought and the breakfast was not included... So we invited a lot of extras costs. It did feel like the hotel was under occupied.... Like no one in the bar. If I'd been paying for the hotel I would have pointed out a couple of maintenance issues...toilet over running and tap leaking. Leak spring through on the bathroom ceiling. I'm perhaps being overly criticizing as it wasn't the mini break I'd planned as staying in a hotel with family was not ideal when we wanted an apartment.

4/10
Poor
N, 20 May 2024
hotel-logo-v2.pngTraveller

Very tired, but could be so much better.

It's a real shame the hotel is very tired and doesn't look like it is being looked after/invested in properly. Both lifts broke down whilst we were there, the pool changing rooms smelt of drains and the breakfast was partially inedible. Most of the staff were trying their best, and they did move our room from 6th floor to 2nd because of the lifts. But it could be so much better.

10/10
Exceptional
Benjamin, 30 Apr 2024
hotel-logo-v2.pngTraveller

Classy and Convenient

Courthouse Hotel Shoreditch is the perfect place to stay if you want to be in East London. Just a stone's throw from multiple tube stops, bus stops, and other chic areas including Brick Lane, this hotel was perfectly located. The room was spacious and clean. The front desk was helpful enough. I did not opt for the breakfast as there are many delicious breakfast and brunch spots nearby.

10/10
Exceptional
Rob, 23 Apr 2024
hotel-logo-v2.pngTraveller

Brilliant stay at the same price as a budget chain

The hotel has a grand feel and features such as a pool and gym, both of which are included. The price was incredible - no more than staying in a chain budget hotel in London - as these are so expensive now. My colleague and I were both upgraded too. We didn't have breakfast at the hotel as there are many local options.

8/10
Excellent
Deborah, 23 Apr 2024
expedia-logo-v2.pngTraveller

A clean modern hotel in the heart of Shoreditch. I didn’t stay long and used it for a business trip. But working Aircon, modern facilities. Many TV channels. And quiet

2/10
Poor
Karen, 22 Apr 2024
expedia-logo-v2.pngTraveller

I booked this hotel because it advertised that it had parking available, only to be told on arrival that there was no parking. So, after a ten hour flight and a one hour drive to get to the hotel, we spent a further two hours driving around London looking for somewhere to park. The staff were so unhelpful and didn’t care at all.

10/10
Exceptional
Stacey, 21 Apr 2024
hotel-logo-v2.pngTraveller

Fantastic stay

Amazing room, hotel and staff

10/10
Exceptional
Christopher, 21 Apr 2024
hotel-logo-v2.pngTraveller

Rest hotel

Really nice hotel, friendly staff, great location

10/10
Exceptional
Julia, 21 Apr 2024
hotel-logo-v2.pngTraveller

Amazing staff and lovely hotel

Staff were so helpful... Our check is was 3pm, but they let us in our room at 9.40am, they changed the cleaning rota to make it ready for us. The breakfast buffet was for 2 People, but they only charged us for 1 person because we didn't eat very much... The jail bar was lovely and food was really good and great value especially for London prices.. Pool and spa was great. Will definitely reccomend

8/10
Excellent
Natalie, 05 Apr 2024
expedia-logo-v2.pngTraveller

Beautiful historic building and lovely staff, really comfortable bed. The spa was a little bit dissapointing, there was no cold water in the showers for after a sauna and some of the tiles around the pool had marks on them.

10/10
Exceptional
Emma, 01 Apr 2024
expedia-logo-v2.pngTraveller

Fantastic hotel, location was perfect and very clean x

2/10
Poor
Martin, 28 Mar 2024
hotel-logo-v2.pngTraveller

We asked for a twin bed and got two twin bases with a double mattress.

10/10
Exceptional
Jonnie, 06 Mar 2024
hotel-logo-v2.pngTraveller

Nice hotel

Very good hotel. Good location and nice rooms for business & personal trips. Nice gym & other facilities

6/10
Fair
Corinna, 19 Feb 2024
hotel-logo-v2.pngTraveller

This could have been brilliant...

GREAT: - location and stunning views from upper level - historic building - breakfast service very helpful - spacious pool, sauna - comfy bed NOT-SO-GREAT: - inattentive service at reception - boiling hot shower at pool is unsafe - wear and tear in room doesn't deserve 5* (water stains, broken reading lights) - lack of basic hotel amenities like coat hangers, vanity set, tissues, sauna towels, wine glasses - only sterile ceiling lights in room.

10/10
Exceptional
Nicola, 18 Feb 2024
expedia-logo-v2.pngTraveller

Beautiful, modern, massive, comfortable, quiet, well-appointed, clean room!

8/10
Excellent
Verified traveler, 04 Feb 2024
hotel-logo-v2.pngTraveller

Weekend in London

Great welcome, able to check in early after long train journey, also got a treat dessert brought to the room for a birthday which was a lovely welcome touch. Staff couldnt be more friendly or helpful. Great location in Shoreditch, short walk to Old Street tube on Northern Line. Across road from Bike Shed which was amazing for breakfast. Spacious room with 2 windows including in bathroom which was a real novelty in a hotel as we much prefer fresh air than A/C but both options available.

6/10
Fair
Lorraine, 30 Jan 2024
expedia-logo-v2.pngTraveller

The property has a cool history. I liked the pictures of justices and the stairwell. However the hotel is not a 5* or anywhere close to that. Rooms were dusty and not properly vacuumed. Mattress and linen quality was mediocre. Heat was high and when I asked that it be turned down (after I realized it wasn’t working from the room), it took staff 2 days to get to it… making it impossible to sleep the first night. Staff were unable to call a taxi for me- they were too busy with an event. The front entrance is not accessible and the door that is is not obvious or signed.

8/10
Excellent
Darrell, 11 Jan 2024
hotel-logo-v2.pngTraveller

Great room with awkward parking

Room was amazing, I was upgraded for free. Food wasn’t too bad but I was the only in the restaurant. Bar man was just watching TikTok’s loudly. The parking is ok but you have to be let in on a busy street and ring them to wait 15 mins. Then you go into a car lift into the underground parking. It’s just not very convenient for coming and going. If it was free or cheaper I wouldn’t complain but at £35 a night it limited my time coming in and out. And also you get escorted up and down l, nightmare/awkward.

10/10
Exceptional
Verified traveler, 04 Jan 2024
hotel-logo-v2.pngTraveller

Lovely hotel

10/10
Exceptional
Shirin, 03 Jan 2024
expedia-logo-v2.pngTraveller

Very good customer service. Rooms were brilliantly decorated and maintained. Slight blocked sinks, which were sorted out.

2/10
Poor
Elysia, 01 Jan 2024
expedia-logo-v2.pngTraveller

The pool is absolutely disgusting could see peoples snot floating! the showers in the well being area do not heat up the room could have been cleaner and made up without a ripped bed sheet the dressing gowns supplied had been overly worn. The food was all under cooked and soggy. Not 1 member of staff happy or ready to assist with the issues!

2/10
Poor
Maria, 27 Dec 2023
expedia-logo-v2.pngTraveller

I had the worst experience. I booked the hotel for my partners birthday, later in the evening whilst I was looking for shorts I thought I misplaced, instead I found a pair of men’s boxers in the corner of the room next to the desk near the window. Room 618. That same evening I called reception to notify them and they said they’d call in the morning to resolve things and they would make a note on the system. No one called and the following morning when I went down to check out, I mentioned this to the manager and was met with insult. instead of apologising and trying to make me feel comfortable, the manager gave the assumption that the boxers left in the room belonged to me because i had been in the room for a few hours before reporting this. I have never been so insulted in my life, he was so rude and rather than meeting me with kindness and empathy as a guest, he chose to assume the worst and didn’t even apologise. As a woman, seeing another man’s boxers whilst having their partner there is embarrassing especially having paid for the hotel. I have never been dealt with such horrible service.

8/10
Excellent
James, 22 Dec 2023
expedia-logo-v2.pngTraveller

Lovely building, room, bathroom. Room did not have any opening windows, and was stuffy as a result. Air con did not really work well and neither of us sleep well without fresh air. But perhaps that’s a personal thing. Just worth mentioning if you fall into the same category.

8/10
Excellent
Neena, 10 Dec 2023
expedia-logo-v2.pngTraveller

I was sceptical about booking because of the reviews but it was peak Christmas and there was not a lot on offer but I’m glad I did. The front of house staff were friendly. Check in was easy and quick (about 5pm), the hotel is a lovely building and we had a room in the “new” side which was clean but the shower did not drain properly and took ages. Probably a bit expensive for what it is but the location is great. The breakfast was nice but the staff should tell you that you can also order off the menu and there needs to be more staff to clear tables at peak time.

10/10
Exceptional
Elliott, 10 Dec 2023
expedia-logo-v2.pngTraveller

Brilliant facilities, brilliant location to the tube and a very good area. Would return

6/10
Fair
Teea, 09 Dec 2023
hotel-logo-v2.pngTraveller

Spacious room but otherwise not great

The room was very nice and spacious, with quite a lot of power sockets for laptop and other accessories. But the wifi was rubbish (and unsecured), it kept going off every minute or so. The mobile reception wasn't good enough for using a hotspot either (Vodaphone, Three) so being able to work from the room was not great. The AC seemed to blow cold on the beds air regardless of settings and the towel rack that was heated didn't heat up at all, so we had moist towels in the morning. The breakfast was ok, but considering the price and the appearance of the hotel I was expecting more. Overall I was quite disappointed since I was expecting this to be a lot more luxurious of a stay.

6/10
Fair
N, 06 Dec 2023
hotel-logo-v2.pngTraveller

Big comfortable room with big comfortable bed. Everything was a bit jaded and fittings wobbly. I turned TV on and got no sound. Reception offered to sort in morning which was pretty useless. However, I resolved the issue myself.

2/10
Poor
victoria, 04 Dec 2023
hotel-logo-v2.pngTraveller

Never to be repeated

The plug sockets were broken, wires hanging out of the walls. I had booked a double bed and got twin singles, i asked if they could be put back together and was told no. The reception staff were rude and slow.

10/10
Exceptional
Julie, 04 Dec 2023
expedia-logo-v2.pngTraveller

Beautiful hotel, clean, comfortable and great customer service, on arrival there was an error re room allocation but this was promptly and efficiently resolved at reception by Mihail.

4/10
Poor
Verified traveler, 01 Dec 2023
hotel-logo-v2.pngTraveller

One of the most bizarre check in experiences ever. Demanded a £50 deposit for ‘incidentals’, couldn’t reasonably articulate what an incidental was eg. There was no minibar or in room snacks to purchase. The answer eventually given was potential damage to room, but when I checked out no one checked the room to check I hadn’t trashed the place before refunding the deposit. Couldn’t use contactless for deposit, madness ensues about not being able to have the room despite the fact I’d paid in advance. Then they gave me wrong spec room. Seriously undertrained and disempowered staff for a £300 per night hotel. Won’t return as there are loads of much better places in the area for same value.

10/10
Exceptional
Guya Rabindra, 26 Nov 2023
expedia-logo-v2.pngTraveller

In the heart of Shoreditch but the hotel was a calm oasis

6/10
Fair
Jason, 24 Nov 2023
expedia-logo-v2.pngTraveller

Nice property but lacking atmosphere!

10/10
Exceptional
Glyn Phillip, 21 Nov 2023
expedia-logo-v2.pngTraveller

I feel that this hotel was a real find. I was pleasantly surprised. It is a really historic and interesting place. The bar has booths that used to be the prison cells for the court. The room was clean and nicely presented. The fitness room was small but had enough to get a work out in (i would add water to be available). I didn't even know that there was a pool, which was nice. The staff were lovely, but i feel that they were mostly new and overall needed a little training in customer service, but they were so nice you forgave it. The bar and lounge is really nice. I would stay again.

4/10
Poor
Mrs Caroline, 20 Nov 2023
hotel-logo-v2.pngTraveller

Accessible room useless when building inaccessible

After a thigh injury some years ago, I'm somewhat disabled. I can walk easily on reasonably flat surfaces, but steps up and down are problematic. Stairs are just about manageable with a handrail, really difficult without. I chose this hotel after carefully scrutinising several other options in the area, because the photographs showed walk-in showers which are much easier for me than a shower over a bath. There was no hint at all that access to the hotel itself would be an issue. When I arrived, I realised that the entrance was up a steep set of historic steps with no handrail. There was no sign at all of how to get to any accessible entrance. I struggled up the steps and the concierge explained that because of the building's historic status, they are not allowed to add a handraill. But that doesn't explain why they can't have any information about access. The concierge later showed me how to use the accessible entrance to get out of the building. He gave me instructions about how to use the keypad to get back in. There is a phone number on the keypad that is incorrect. There are no other instructions. The instructions that the concierge gave me were incorrect, and nobody answered the hotel's phone. I had to struggle back up the difficult steps. There was a different concierge on duty, but I realised the the concierge desk is positioned so that the concierge cannot see whether anyone is struggling to get in.

8/10
Excellent
Dayman, 12 Nov 2023
expedia-logo-v2.pngTraveller

Nice place to stay

6/10
Fair
Nadia, 09 Nov 2023
hotel-logo-v2.pngTraveller

Most of the staff were very friendly and helpful except for two or three people. I told the concierge on my first day that my kettle was broken and he assured me that it would be changed. It wasn't. Then I asked another concierge to get it and he was suggesting leaving it till the next day! Then, as I was leaving I was struggling with my bags out the exit and there was a woman cleaning the windows; she didn't even open the door for me and acted as if I was invisible! The pool was quite nice but the music was much too loud there and the pool was quite small and shallow. Also the parking and breakfast should be included. I ended up parking on the street as it was much cheaper but I had to keep moving my car. Finally, I found the pictures a bit creepy especially showing police signs; not very relaxing.

10/10
Exceptional
Jessica, 22 Oct 2023
hotel-logo-v2.pngTraveller

amazing

this place was amazing to stay in, beautiful room and amazing pool facilities. we didn’t bring a physical card with us to pay the deposit on arrival, we didn’t realise apple pay was not an option but luckily we had cash. apart from that, absolutely no problems and the staff were fantastic along with everything else- would stay again for sure!! :)

10/10
Exceptional
Carlos, 20 Oct 2023
expedia-logo-v2.pngTraveller

Great hotel to stay , amazing service

10/10
Exceptional
Peggy, 17 Oct 2023
expedia-logo-v2.pngTraveller

great

8/10
Excellent
Stephen, 16 Oct 2023
hotel-logo-v2.pngTraveller

Saturday night stay

Our stay started well with a room upgrade and we were very impressed with our room - the bed was big and comfortable and the bathroom was superb. The hotel was quiet (surprising given that we were staying on a Saturday night) and it was interesting that reception staff were keen to suggest local restaurants rather than recommend dining in the hotel. When we arrived back at the hotel after an evening out, it wasn't obvious that there was a bar for us to have a final evenings drink. Overnight was comfortable although the air con seemed to have two modes (cold and too hot). Breakfast was a good selection of hot and cold buffet, although table service was a bit chaotic - it took 15 mins for them to deliver a macchiato and the staff seemed to be tripping over each other. My other concern was that a toaster marked as "gluten free bread only" was clearly being used by everyone with any bread. Overall, i would stay again even though it is expensive for the overall atmosphere.

10/10
Exceptional
Charlotte, 11 Oct 2023
expedia-logo-v2.pngTraveller

Travelling as a single female I wanted to feel safe and this place did that. The furniture in the bedroom is a little ‘used’ but the overall look is nice and the view from my window over the city was gorgeous.

8/10
Excellent
Victoria, 09 Oct 2023
expedia-logo-v2.pngTraveller

I liked the location and history.

4/10
Poor
Verified traveler, 26 Sep 2023
hotel-logo-v2.pngTraveller

We've stayed in many hotels in recent years and have rarely been treated by the front of house staff as an inconvenience before. From check in to check out, except for one member of the reception team who we met on departure, the rest of the staff could not have been less friendly. Normally when you pay this type of money for a hotel,you expect to be treated with friendliness and warmth,not like an imposition.On check in,there as no welcome, no smiles,just matter of fact efficiency. When we got to the room,there was a dirty towel hanging on the back of the door,which the cleaning staff had obviously missed.The hotel bar was closed by 11/11.15 on the Friday and Saturday night so we had to go back out to get a late drink.All in all, a very disappointing experience.

10/10
Exceptional
Jesse, 28 Aug 2023
hotel-logo-v2.pngTraveller

Great place near all the fun stuff in shoreditch!!

Perfect, close to all the fun activities. Will stay again! Check in was easy and the place was nice. Free upgrade!! As well!!

10/10
Exceptional
Nicki, 27 Aug 2023
expedia-logo-v2.pngTraveller

It was a great neighborhood and funky

10/10
Exceptional
Melanie, 15 Aug 2023
expedia-logo-v2.pngTraveller

The hotel is close to several bus stops. The area is safe to walk and there are several restaurants, coffee shops, and bars within waling distance. The hotel was very quiet and the staff were helpful.

This page has been refreshed for the best prices.
promotion

You could be seeing lower prices

Register or Login and save with our member prices

CRYPTO-FRIENDLY BOOKINGS

Your money’s good here.

Pay with CREDIT CARD
Pay with PAYPAL
Pay with Binance Pay
Pay with Crypto.com Pay
Pay with AVA
Pay with WeChat Pay
Pay with BTC (Lightning)
Pay with UST
Pay with ETH

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.

BESbswy