When we checked in, they couldn’t find our reservation record which we paid in advance to Expedia. we booked a lower rate room with no breakfast and have to pay at the spot (US$60 cheaper than what we paid to Expedia). When we checked out, they refunded us what we paid to them but not the amount that we paid to Expedia since they already received the payment from Expedia.

Nice, comfortable hotel with beautiful landscaping

Self-Contained and luxurious but not a lot around

The hotel has lots of wonderful features - including spacious rooms, kettle and refrigerator, premium bedding and cable channels. The service was friendly and very attentive. The facilities themselves are wonderful, with a gym, bowling alley, arcade, and even a salon. The hotel is within a gated community, Country Garden, so there was not a lot locally to enjoy.

A good choice of a hotel for the country area

The stay was good. The buffet was good with a good variety. Would like to see renovations done for areas that are wirn down. Always nice to stay here

Worst Experience Of My Life

To say this was the worst experience of my life is a true understatement. Out dated, dirty hotel, rude non english speaking staff, disgusting food served not to menu description, messed up billing (paid online through hotels.com and then charged again on CC, and had to explain!), and to make it worse arrived at 2am and there was a cockroach in my bed. Honestly, avoid at all costs!

Decent Hotel but Too Remote from the Main Road

I think this is one of my shortest review because there are nothing to say about this hotel. This hotel is too far away from the main road. Even though we had car, we had to drive about 10 mins from the main gate to the main building of this hotel. The whole structure is getting old, lack of maintenance is observed. I stay in a room on the 1st floor, which mainland state "2/F". The room is roomy but the carpet getting old. Room lights are not enough. Bathroom is roomy as well. Room amenities are enough, not too much, not too less. They are a relaxing swimming pool which is clean and decent. Restaurants are nearby. Western food is not too good. I only can say it is Chinese style western dishes. Nothing more can say about this hotel because they really don't have much to be introduced.

Facilities: Outstanding; Value: Reasonable; Service: Inoffensive; Cleanliness: Hygienic , Neat; pool and gardens are good

Island of tranquility

Regrettably only stayed one night and not enough time to explore but the hotel and facilities are excellent.Of special note is the breakfast consisting of chinese and western delicacies catering to even the fussiest taste.

Very hard beds

I do travel a lot and I have been all over the world but I have never slept on a harder bed. If you sleep on the floor or the bed the comfort is the same. Not able to sleep the first night and after complainig they put a 1" foam pad. I do not know if they use 2 boxsprings on top of each other or what but this by far was the most uncomfortable bed I ever slept in. The hotel is far away from everything.

Country Club style hotel within Country Garden

We stayed two nights at the hotel. The staff were very flexible and friendly. The bed in the Deluxe room is huge - bigger than a King size and fit three of my friends on it comfortably. The hotel is located within the huge residential estate of Country Garden, so its a little hard to find and buses don't go there from the ferry port terminal of Lian Hua Shan - you have to take a bus to downtown then a RMB 40 taxi. The place is good though, relaxing, and rooms are fine. Bathroom is clean and generally quite good. I usually stay at the intercontinental when I travel, and this place would be a solid 4 star hotel on an international standard.

The in Pan yu

Good for Holidays, but if you want to go to city center need 20 minits by taxi.

This is a great hotel/resort.

This is a great hotel/resort. It's only drawback is that it is fat away from downtown and fairs. Taxi can run you 150-200 RMB

以後不會住碧桂園

我們一行人2:30到達酒店, 竟然要待到5點才完成兩間房間的清潔程序和進房, 嚴重阻礙我們的行程 客房冷氣完全不足夠, 即使晚間開到最低溫度也會流汗 沒有隔音的房間, 可以清楚聽見隔壁的對話內容 電力供應不足, 我的電話要充上8小時才完成由30%開始的充電

入住兩晚，浪費了三天假期！

地點偏僻，若非朋友有車接送，跟本不能去任何地方。附近的食店不多，玩樂設施缺乏。早餐更不用說，國內三星標準，只吃了一天，因為找不到理由吃第二天。

房間較舊，但寛躺，裝置較陳舊，水壓不夠大。房间價錢較高，早餐吃自助餐，食物豐富。在交通接駁上則不太方便。會所設有泳池，方便兒童玩耍。

房間舊整體還可以， 廁所燈光不足， 水力不夠， 泳池人多及有付款入場嘅外來客， 保齡球有三條, 2條壞，1條唔齊樽， 桌球，羽毛球房收費及沒有冷氣的 ，早餐一般，但有不停補給食物，這個價錢 ，還有很多選擇

Nice hotel!!

Good!!

房间走廊大堂太旧，20多年的酒店一直都没有翻新过，无法想象是个大企业的出品。有点失望。走廊阴暗，有点恐怖。

房間寬闊，大致不錯

今次是入住多次最好的體驗，感謝職員將房間升級，房間寬闊舒適。 可惜床舖清㓗劑味道不散，廁所企缸去水較慢。

環境清幽的酒店

交通方便，環境清靜