Cool Palms Motel
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Hotel Description
Located in Mackay (West Mackay), Cool Palms Motel is within a 15-minute walk of Jubilee Park and Mackay Enertainment and Convention Centre. This motel is 1.1 mi (1.8 km) from Caneland Central and 1.3 mi (2 km) from Bluewater Lagoon. Make yourself at home in one of the 14 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, and you can also request irons/ironing boards. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Important information
You need to know
- This property advises that guest safety measures are currently in place.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
- Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Optional fees
- Fee for continental breakfast: approximately AUD 9.00 for adults and AUD 9.00 for children
- Crib (infant bed) fee: AUD 5.00 per night
- Rollaway bed fee: AUD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
You need to know:
- This property advises that guest safety measures are currently in place.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
- Contactless check-in and contactless check-out are available.
Special Instructions:
The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Optional fees:
- Fee for continental breakfast: approximately AUD 9.00 for adults and AUD 9.00 for children
- Crib (infant bed) fee: AUD 5.00 per night
- Rollaway bed fee: AUD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
4 Nebo Road, West Mackay, Australia. See map
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Hotel Description
Located in Mackay (West Mackay), Cool Palms Motel is within a 15-minute walk of Jubilee Park and Mackay Enertainment and Convention Centre. This motel is 1.1 mi (1.8 km) from Caneland Central and 1.3 mi (2 km) from Bluewater Lagoon. Make yourself at home in one of the 14 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, and you can also request irons/ironing boards. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Hotel policies
No elevators
Property is not currently implementing any enhanced cleaning measures
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Contactless food service / room service is available
You need to know
- This property advises that guest safety measures are currently in place.
- Personal protective equipment, including masks and gloves, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Optional fees
- Fee for continental breakfast: approximately AUD 9.00 for adults and AUD 9.00 for children
- Crib (infant bed) fee: AUD 5.00 per night
- Rollaway bed fee: AUD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Other
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Picnic area
Front desk (limited hours)
Express check-in
Designated smoking areas
Number of outdoor pools - 1
Free self parking
Terrace
Wheelchair accessible – no