Coco Hacienda Tulum - Adults Only

9.4

Exceptional

193 Guest reviews

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: MXN 51.87 per accommodation, per night. This tax does not apply to children under 12 years of age.
• COVID-19 testing fee (antigen/rapid screening): MXN 600 per person, per stay.

We have included all charges provided to us by the property.

• Pool access available from 8:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests under 18 years old are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
• Enhanced food service safety measures are in place.
• Property requires all guests aged 18 and up receive on-site antigen/rapid COVID-19 testing (MXN 600 per person, per stay); reservations required for on-site testing.
• On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

• Airport shuttle fee: MXN 4059 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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