To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Please note that PAN cards are not accepted as identification at this property. This property requires that guests have proof that they have stayed within India for 14 days prior to check-in To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. Guests are required to download the Club Mahindra app to their smartphones in order to complete contactless check-in and check-out, and room service orders. Guests must upload their required photo identification within 5 days before arrival. Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• For Indian guests, cash settlements of INR 25000 and above will require a pan card copy during check out.
• Outside food is not permitted.

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• Early check-in is available for a fee (subject to availability)
• Late check-in fee
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: INR 2000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.