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Club Bentota5.2Poor
17 Guest reviews
5.2Poor17 Verified ReviewsRead all reviewsCleanliness5.8/10Service5.6/10Comfort5.2/10Condition5.6/10location6.4/10Neighborhood6.0/10Amenities8.0/10
Poor
17 Guest reviews
Paradise Island, Bentota, Sri Lanka. See map
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Hotel Description
When you stay at Club Bentota in Bentota, you'll be on the beach, within a 10-minute walk of Bentota Beach and Moragalla Beach. This beach resort is 0.1 mi (0.2 km) from Kaluwamodara Bridge and 0.8 mi (1.4 km) from Kande Vihare Temple. Make yourself at home in one of the 145 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 38.09
- Christmas Eve (December 24) Gala Dinner per child: USD 38.09 (from 6 to 11 years old)
- New Year's Eve (December 31) Gala Dinner per adult: USD 38.09
- New Year's Eve (December 31) Gala Dinner per child: USD 38.09 (from 6 to 11 years old)
We have included all charges provided to us by the property.
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Fee for buffet breakfast: approximately USD 15 for adults and USD 7.5 for children
- Airport shuttle fee: USD 115 per vehicle (one way)
- Airport shuttle fee per child: USD 115 (one-way), (from 2 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
Russian
English
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Transportation services
Accessible facilities
Other
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Barbecue grill(s)
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Health club
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
On private beach
Full-service spa
Spa treatment room(s)
Wedding services
Designated smoking areas
Number of restaurants - 2
Number of outdoor pools - 1
Bicycle rentals on site
Train station pickup (surcharge)
Terrace
Children's club (free)
Wheelchair accessible (may have limitations)
Hotel reviews
TravellerTravellerProperty is really at good location
TravellerBad customer service
Location is good but worst customer service. there are cats running in dining area which they don't like to move it out. lazy customer service. soaps were not placed in our room. they took 30 min to get a small soap bar.
TravellerOverpriced Stay - not worth it
Would not recommend anyone to stay at this property. This is at one end of the Bentota beach and the walk on the beach to the other properties is long. Moreover, there are hardly any lights on the property visible from the beach. The room we were given had a smell as if the room had not been used for a very long time, the ac made a noise the entire night not letting us sleep, there were just two dim lights in the room. The service was also very poor - we ordered drinks at the bar and the bartender was very eager to close our bill. He kept repeating this every few minutes. The restaurant took more than an hour to serve us a la carte dinner. Overall, this was an overpriced property not at all worth it.
TravellerNeed to close
Close it, fix it and reopen. The management should not run a hotel this poorly. As you enter the fish tanks smells, the steps broken and rooms are terrible, shame it's a nice location
TravellerNice beach and resort
To reach the hotel you have to ride boat from main land to club bentota cause the reception next to the river its between the river and the sea .. The resort have tennis and many games its very big resort and awsome .. Value for money.. But i did not like the animals there many dogs and monica also squrriel .. I hate the gecko there are a lot of them .. Actually they should kill them very digusting and disturbing
TravellerLovely location,slow service,vegetarians beware
First the plus point-Resort enjoys a great location located as it is on a strip of land with the ocean on one side and a lagoon on the other-access is by boat! Now for the negatives-perhaps the resort owners expect guests to spend minimal time in the rooms-as there is no wifi in the guest rooms, room service is extremely slow(and they slap on a service charge to add insult to injury!) and tv options are very limited. Break buffet spread is nothing great and food options for vegetarians is very,very limited. Rooms are rather basic but comfortable and the bathroom is small,
TravellerNot worth the money
We booked this hotel for out final two days in Sri Lanka as a treat , Great location , we were upgraded from a standard room to a deluxe room but when we walked in the room was extremely disappointed it was small cramped and smelt of damp , after mentioning it numerous times they decide to change the room to a small chalet with twin beds, atleast it did not smell so if you are offered room 209 do not take it , only ate in the location once in the sea food restaurant but portions were small for the price. There is a buffet restaurant but have been told that the food is nothing special ,The hotel seems to Cater for the Chinese tourists who come for short trips to the restort
TravellerGood and average !!
The property is a huge and lavishly situated on a small strip of land facing sea and back waters. Enjoyed water sports and other recreations within the resort. Food was very mediocre. Comfort of the rooms were also very average for the price.
TravellerClub Bentota
Old facilities, filthy rooms and very unfriendly staff. Stay away!
TravellerGreat location and flavourful food
We enjoyed our stay oh the whole. The food was great with subtle flavours created by imaginative use of herbs and spices. The location too was good as was the service. But there was one minus. When we checked in, on a room only basis, they did what they called an 'ink print' i.e. billed us to cover our other expenses, without informing us beforehand. Since I have SMS alert on my credit card, it recorded as a transaction. On inquiring I was told that this was to 'block' the likely total of expenses. However, they should inform the guest of what they are doing.
TravellerNice hotel Very friendly staff
Hotel is very nice and comfortable. Buffet food is very good. We really enjoyed our stay. We are happy.
TravellerDon't stay here
Found a cockroach in my bedroom on first night. Another was found by my friend in her son's bedroom. The booking was for full board - the buffet was mediocre at best. We watched the cricket icc final in the lounge - 34 inch tv. No aircon, surrounded by geckos and flying bugs. Not good
Crypto-friendly Bookings
Your money’s good here.
This property is scam. Absolutely dirty, I don’t feel like recommending it. I want my money back. AC didn’t work, leaking water from AC vent. Dirty towel, spiders in bathrooms, broken taps We were 16 people, and our stay was horrible.