Classy Holiday Hotel & Spa

8.6

Excellent

46 Guest reviews

8.6

Excellent

46 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service9.2/10

Comfort7.6/10

Condition7.6/10

Neighborhood8.0/10

Amenities8.2/10

The pictures advertised looks nicer than it actually was.

Very convenient location to explore Hanoi. 2 min walk from night market. Very close to train street and the lake. Staff is super nice. They asked us everyday about our room. We had an overnight flight so we arrived early in the morning and they offered us a room and breakfast for very reasonable price. They even gave us a souvenir during check out. Breakfast was good. Happy with the decision to stay at Classy Holiday and Spa.

Great small hotel to stay for a few nights. Our room was clean and quiet, bed was comfortable. Breakfast was OK. Would stay again

Friendly staff

Nice property- good restaurant and friendly staff. Very helpful for sightseeing and shopping information. Excellent value

I stayed at the hotel for nearly one week. The hotel is narrow and unnoticeable from the street, thus a bit hard to identify as I arrived at night time. There were street stores around the area selling herbal medicines. The area was safe and quiet. Staff were friendly and helpful. My room in the 7th floor. There is a lift to get there. It did not work for a day or two but it was quickly fixed. Breakfast was standard as everywhere else where I stayed in Vietnam. My bed was smelly but the bedsheets were not changed during my stay.

Great location to walk the old quarter streets.

All staff are good-natured and considerate persons and provide good service and smile all the time.

Classy Holiday Hotel is in a very convenient location, walking distance to many shops, cafes, and restaurants. The breakfast which included in our hotel room charge was good. Besides all the things that the hotel put out, we can also order from the kitchen. This hotel have 3 elevators which I think takes you to different areas of the building - front, middle, back. The room was okay. The front desk staff and the breakfast staff was very nice & friendly.

Great location, staff fabulous, breakfast plentiful and varied. Hotel a bit grubby, could do with a bit more attention to detail there.

Location, 2 small issues: 1. was that the shower door had to be forced open as it scraped the toilets seat 2.the fridge not work very well ,it didn’t cool our drinks

The staff at the hotel were very helpful and willing to help with any queries/requests. Location wise, the hotel is perfect - Walking distance to many popular attractions and tonnes of food options around. Despite all this, the rooms are very quiet in the night (good sound proofing). The breakfast which comes along with the booking had a pretty wide spread with both local and western choices. The staff were very honest about their struggles during the COVID lockdowns and are really working hard to provide the best hospitality. I'd say for any travellers looking to stay in Old Quarter, this is a safe choice and will not disappoint (it's affordable pricing is a plus).

Stunning property with a few minor details that could be improved. But that is complaining on a very high level. Staff super friendly and helpful and made our time their a treat.

Fantastic service all around! Everyone is there to offer you help so that you have a comfortable and enjoyable stay. Highly recommend for someone who’s entering Hanoi for the first time, and want to balance budget and quality with superb service support.

Nice and convenient

Fabulous breakfast and great pillows, minimal view

Staff very helpful and went far and beyond to to make sure I was happy

10/10

Great location, amazing staff, clean comfy rooms.

Great staffs and location! Everything is fine. Breakfast was good too. You

Good location, located in the old quarter so it wasn’t easy for us to walk to where we wanted to go or take a short grab ride. The staff were extremely nice and welcoming-very helpful in offering suggestions on where to eat and what to see. The room was spacious, clean and so cute definitely good value for the money. Breakfast was really good as well with plenty of options!

スタッフのホスピタリティは最高ですが、施設は修理が必要ないところが多いように思います。 先ずは備え付けられたヘアドライヤーがすぐに壊れて動かなくなったり、交換してもらったものは煙が出たり… シャワーブースのドアのパッキンが甘くて水漏れしたり… その都度スタッフは迅速に対応はしてくれ、2泊目の部屋は問題ない部屋に変更してくれたたのですが、施設管理については評価は低いです。 &スパとの名で売ってる割に、写真で見たスパ設備は修繕中で、マッサージを依頼したら自室でならと…、同行者が睡眠中なのでと話したら、後ほどチェックイン予定の別の客室で対応するとの申し出だったり… マッサージ用のベッドでないため、頭の体制が辛いとスタッフに告げたら、枕を駆使して横向きで対応してくれたり… いろいろありましたが、何とか無事2泊3日終えられました。