Excellent
814 Guest reviews
Pedro Cárdenas, Infonavit Buenavista, Matamoros, Mexico, United Mexican States. See map
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Located in Matamoros, City Express by Marriott Matamoros is within a 10-minute drive of Casamata Museum and Rio Grande. This hotel is 5 mi (8 km) from Stillman House Museum and 5.1 mi (8.2 km) from Market Square Research Center. Stay in one of 113 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
English
Spanish
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Elevator
Coffee/tea in common areas
Laundry facilities
Free breakfast
Safe-deposit box at front desk
24-hour front desk
Business center
Wheelchair accessible path of travel
Wheelchair accessible parking
Free area shuttle
24-hour business center
Number of meeting rooms - 1
Free self parking
Banquet hall
Vending machine
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
It was a little hot in lobby
Everything was clean and meet standards expected.. excellent 👌
All good
Good
Neet get maintenance sings are damage and paint in the outside also has some issue with elevator hotel is really good but they need to take care of the building
No había máquina de hielos el ventilador del a/c hacía ruido
Bad odor coming from the restroom. A/C mini split had a loud noise. I left a portable charger behind on the bed in which sadly was not return to me.
Hotel was nice and clean,breakfast was good ,clean beds the only thing I had to clean with bleach wipes was restroom counter , not sure if a bad smell was coming from drain or mop was dirty when mop but restroom had a smell that made me concerned for my health maybe they need to clean the drain better,wash mops better with bleach and pine sol or fabulous and wash shower curtain with softener just disinfect or just make sure everything is nice and clean (disinfect everything in general) other then that I enjoyed my stay Thank you
Convenient,
I had a great stay. The staff was awesome. The only negative thing i can say is their ice machine was not working.
customer service,safety place, parking vigilance.
Nice place
Not a good hotel overall. Sheets were stained, hotel was noisy.
AC inside the room made a loud buzzing noise. Tried changing rooms but they were all the same .
Ever since I turned in the wall QC unit, there was a aqui my noise through out the whole day.
The bathroom has a strong drainage odor !
Good service and clean
Yo lo recomiendo
We liked there was many dining options around area and property was quiet. We did not like there was no ice or vending machine available during our stay. They were out of service. We also asked the restaurant employee for soda and they told us we had to go to a convenient store to purchase that and ice because they did not have available either.
Bueno
Todo bien
This is my 3rd time staying here. Great location
Great costumer service
Sofa-bed had no pad, sheets, pillows, blanket. No wash towels for shower. Cockroach on desk! Did not enjoy night left early! Complained to front desk!
Excelente
Un lugar perfecto para descansar las instalaciones súper limpias y el desayuno variado
Thks
The whole hotel was hot
Everyone at the place were nice and respectful hotel was really cleaned.
Buen servicio
It was great
We absolutely loved this place the staff is very friendly and helpful. Our housekeeper Anita was very nice and attentive we will definitely be back soon.
Huele a humedad
Good
Good
es bueno
my reservation was canceled due to not arriving by 6pm
Everything was great except the air is set to a minimum without letting us change or modify it. It was hot and humid.
Recomendable todo limpio y muy seguro
Excellent service, really nice people and super clean .
Air conditioning didn’t work . We pay for a suite and god a doble bed
If you like comfort; this is Not the hotel For you No A/C in the hallways or elevator, the control your room temperature from the front desk and you sleep hot all night, the most uncomfortable stay I have ever had. The hotel is clean .
I'd like the room, but the hallway was super hot.
Property was great!
Clean rooms and comfortable bed...
.
Bien
It was fine for one night
The beds were great
Excellent
A mi familia y a mi nos gustó este lugar Recomendado al 100 por ciento
You buz in to drive up
Anita de limpieza muy amable y muy atenta segunda vez aquí y muy cómoda mi estancia
The breakfast tasted horrible, burnt beans for 2 days then ran out of food and the lady took so long to bring more food out, front desk very rude didn't even said welcome or how can I help you. The TV no clear channels all had static, no king size beds towels were not white they were fealthy beige and management doesn't care to fix any problems, so sad management doesn't care.
To many people loittering around and drinking alcohol. Car alarm setting on every couple hours keep me awake did not rest properly
Good
It is in front of a busy and noisy bulevar
Good place to stay
This hotel needs a responsible owner and staff.
Noisy air conditioner, elevator button did not work (to go down from 5th Floor), staff let all the ice be taken for an event and left us with nonice for a couple of hours.
The room was so dirty and has fly all over the bathroom, we have to change room twice My wife got sick during the trip We are still in Mexico but in recovery house
Water kept turning off, we had to wait almost a whole hour for the water to turn on so we could shower.
El hotel está todo cerca muy limpio y las personas que trabajan muy amables y cómodo todo y buen desayuno
Es un lugar céntrico y muy limpio y buena atención a los clientes
Only no A/C outside the room
Clean room Excellent service
Na
Not the same as the last time i was here
Horrible check in wait... over booked and took about 2 and a half hours. Internet was down and key cards didnt work
Todo muy bien, las instalaciones muy limpias, el desayuno muy completo.
First City Express I stay at that is not up to standard, not well preserved, pillows are hard as rocks, towels old, broken sink, etc.
.
No ventilation in the room
The staff was excellent and professional. The facility was adequate and basic. They were very busy so the facility was crowded.
Okay to stay if really needed.
Ok
Property, attention are good, in general, it’s a good hotel, however, that had a water spill in the middle of a hallway, they had a sign for advise but it was a hazard, homely they will fix it soon.
Everything was ok
Este ha sido siempre el hotel de nuestra preferencia en los últimos 4años, esta vez, nos decepcionamos, el sink del baño y la regadera olían a drenaje!!
mold in the room
Everyone was nice and helpful.
Cramped tight parking
Staff is awesome
Do not have handicap rooms equipped with two beds. I was told their handicap rooms have one bed only. Some Disable people cannot travel on their own as they need assistance. So the option with two beds should be available.
We had a good time it was very cold room so it was great lol w all the heat
Overall clean and comfortable.
The AC in my room did not work I told front desk about the incident and they didn’t fix it and didn’t follow up with me. I spent two hot nights at the hotel.
room very clean staff very nice
thank you
ac didn’t work, had to change rooms, dirty rooms, but staff was nice, pillows did not smell good at all, if u ask them for more shampoo or conditioner they don’t want to give it to u.
The room was clean but the drain in the shower did not work, causing the water to fill up.
We use to love staying at this hotel because breakfast was amazing, now they served you what ever they want and is ok but not something we really like , staff is always willing to help you they take care of you always polite, overall we miss the old city express when we use to go down and eat the yummy breakfast.
Everyone was so nice
Great value, great service!!
Todo excelente. Gracias por transportarme en su van. El desayuno riquísimo!
Loved it…
I used to like this hotel, the location is very convenient for us but this time was so disappointing the cleanliness, specifically the bathroom was nasty
Very clean Staff was very cordial
Always very clean
Simple, easy and effective.
Good for us citizens
smelled like smoke.
City Express by Marriott Matamoros | Hotel in Matamoros | Travala.com
Friendly staff centrally located cleanliness of room.