City Bay Palace Hotel

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With a stay at City Bay Palace Hotel, you'll be centrally located in Ha Long, steps from Ha Long Bay and 5 minutes by foot from Halong Bay Marina. This hotel is 0.2 mi (0.3 km) from Long Tien Pagoda and 0.4 mi (0.7 km) from Nha Tho Hon Gai Temple. Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

You need to know

• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a negative PCR COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

Special Instructions

There is no front desk at this property. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Cashless transactions are available

Minimal age

18

Optional fees

• Airport shuttle fee: VND 1700000 per vehicle (one way)
• Rollaway bed fee: VND 210000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English

Chinese (Mandarin)