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06 Jun 2025
Friday
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07 Jun 2025
Saturday
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2 Adults - 0 Child
1 room

Citihub Hotel @ Tunjungan
7.4

Good

12 Guest reviews

7.4
Good
12 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service7.0/10
Comfort8.0/10
Condition7.4/10
location10/10
Neighborhood8.2/10
Amenities6.0/10

Jl. Gubernur Suryo 1-J, Surabaya, Indonesia. See map

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Safe-deposit box at front desk
24-hour front desk
24-hour business center
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Hotel Description

With a stay at Citihub Hotel @ Tunjungan in Surabaya (Embong Kaliasin), you'll be within a 5-minute walk of Tunjungan Plaza and Grahadi. This hotel is 0.3 mi (0.5 km) from Joko Dolog Statue and 0.3 mi (0.5 km) from Surabaya Youth Center. Make yourself at home in one of the 34 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 200000.00 per stay

We have included all charges provided to us by the property.

Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
Minimal age
18

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Non-smoking

Business facilities

Other

Safe-deposit box at front desk

24-hour front desk

24-hour business center

Snack bar/deli

Free self parking

Hotel reviews

7.4
Good12 Verified Reviews
warning-sign.svg
Cleanliness7.6/10
Service7.0/10
Comfort8.0/10
Condition7.4/10
location10/10
Neighborhood8.2/10
Amenities6.0/10
6/10
Fair
Verified traveler, 04 Dec 2019
expedia-logo-v2.pngTraveller

Ok for the price, kinda small and housekeeping don't really clean the room, they just make the bed and leave

6/10
Fair
Verified traveler, 03 May 2018
hotel-logo-v2.pngTraveller

The receptionist was talking like a robot, and very long winded.

6/10
Fair
Teh, 30 Oct 2017
hotel-logo-v2.pngTraveller

new

near plaza, and hotel still new, far better than surrounding old 4-5 star hotel.

6/10
Fair
William, 22 Mar 2017
hotel-logo-v2.pngTraveller

great location. not so good linen

the linen could have been better. getting old and need to be changed

8/10
Excellent
Verified traveler, 05 Mar 2017
expedia-logo-v2.pngTraveller

Nice only the WiFi not too good

First time stay here, next time will come again. Because the location is good.

8/10
Excellent
Andrew, 26 Jan 2017
hotel-logo-v2.pngTraveller

Ibis Arcadia in Jakarta

Nice clean modern and fair priced hotel in a good location.

10/10
Exceptional
Connie, 28 Dec 2016
hotel-logo-v2.pngTraveller

Good midrange choice with all the comforts.

A good mid range option close to the Gubeng train station. The Arab Quarter & Chinatown are within walking distance if you enjoy exploring by foot & have the time. Room was very comfortable with everything you needed, the wifi wasn't great on the 3rd floor & the TV hardly worked but everything was clean & the bed very comfortable. Breakfast was good, no fresh fruit unfortunately but we enjoyed everything we ate.

8/10
Excellent
Verified traveler, 15 Dec 2016
hotel-logo-v2.pngTraveller

Convenient , clean n bright hotel .

Satisfied with the room condition , clean , bright n moden . Convenient to go shopping mall . But the room should include the shower kit all time coz it is the daily necessties .

8/10
Excellent
Verified traveler, 22 Oct 2017
expedia-logo-v2.pngTraveller

El hotel en general muy bien. El desayuno había poco espacio para todos los que éramos en el hotel. El personal del hotel poco atento. Pero estaba limpio y las habitaciones eran cómodas. Lo recomendaría.

10/10
Exceptional
Verified traveler, 02 Apr 2017
hotel-logo-v2.pngTraveller

Ótimo

Perfeita

8/10
Excellent
Lilis, 02 Apr 2016
hotel-logo-v2.pngTraveller

peristirahatan yang nyaman di tengah kota

sangat dekat dgm Tunjungan Plaza, hanya 5 menit jalan

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