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Citadines Gaoxin Xi'an8.6Excellent
18 Guest reviews
8.6Excellent18 Verified ReviewsRead all reviewsCleanliness9.4/10Service8.2/10Comfort9.2/10Condition8.8/10Neighborhood8.0/10Amenities7.0/10
Excellent
18 Guest reviews
No.200 Tuanjie South Road, Xi'an, China. See map
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Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
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Hotel Description
Located in Xi'an (Yanta Qu), Citadines Gaoxin Xi'an is within a 5-minute drive of Golden Eagle and Sculptures of Silk Road. This hotel is 2.8 mi (4.5 km) from Xidian University North Campus and 3.1 mi (5 km) from Tang West Market. Make yourself at home in one of the 143 air-conditioned rooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 68 for adults and CNY 35 for children
- Rollaway bed fee: CNY 120.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Korean
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Other
Elevator
Concierge services
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Meeting rooms
Steam room
Sauna
Designated smoking areas
Billiards or pool table
Number of restaurants - 1
Conference space size (meters) - 38
Reception hall
Wheelchair accessible – no
Hotel reviews
TravellerTravellerAppartment and staff were great but I was quite disapointed with Expedia as they mentioned that a pool and sauna would be available and it wasn t the case. It´s something that should be reviewed.
TravellerOverall our stay at Citadines in Xian was just okay. The hotel struck me more as a solid 3 star hotel, not really a 4 star. I’ll start with the good things about this hotel and then discuss the bad things. The room was clean upon our arrival and check in was seamless. The front desk staff had us checked in within 5 minutes of our arrival. Housekeeping came everyday around the same time and did an excellent job! The hotel was fairly quiet and there was virtually no road noise. HOWEVER, and it’s a big however - there were many things that made our stay less than great. First and foremost we booked this hotel because it clearly states on their website they have a children’s pool and playground. They do not. We stayed here with our 3 year old son and we wanted somewhere that had amenities for children. My son was very bored during our 4 night stay. There was absolutely nothing for him to do here. I was beyond annoyed when we found out they blatantly used false advertising on their website. Had I know prior to check in there were not amenities for children we would have stayed elsewhere. As I started above the property struck me as more of a 3 star hotel. The room was clean but basic. There was no room service or restaurant on site. The hotels website also claims there are multi lingual staff at the front desk. This was also untrue. I needed to use my translator app with every single front desk employee I spoke to during our stay. None of them spoke a lick of English (which
TravellerWrong location address
The address is not accurate at all. The pin on the map is totally wrong. And it’s not exactly on 200 TuanJie south road, it’s at Dexing Lane. Quite far from Wild Goose Pagoda
TravellerThe room is very clean and comfortable. The staffs are friendly and helpful. The location is not central but there are many shops and restaurants around. The walk to subway is around 15 mins.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
This was an excellent hotel to stay in. The staff were friendly and positive. The hotel was well maintained and the cost and quality was much better then the Hampton Inn, by Hilton, in Qingdao China that I recently stayed in.