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Hotel Description
With a stay at Ciala Resort Hotels In Kisumu in Kisumu, you'll be 5.3 mi (8.6 km) from Lake Victoria and 11.5 mi (18.5 km) from Kisimu museum. This spa hotel is 13 mi (20.9 km) from Kisumu Impala Sanctuary and 26.5 mi (42.6 km) from Kakamega Forest. Make yourself at home in one of the 54 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property follows sanitization practices of Safe Travels (WTTC - Global)
Important information
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
Optional fees
- Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Other
Concierge services
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Barbecue grill(s)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Multilingual staff
Picnic area
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Express check-in
Designated smoking areas
Number of restaurants - 2
Number of meeting rooms - 2
Number of outdoor pools - 1
Snack bar/deli
Free bicycles on site
Free self parking
Number of bars/lounges - 1
Terrace
Newspapers in lobby (surcharge)
Couples/private dining
Private picnics
Proposal/romance packages available
Banquet hall
Wheelchair accessible (may have limitations)
Secured bicycle storage
Bicycle parking available
Bicycle repair station
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