Chateau Star River Hotel Shanghai
8.0

Excellent

26 Guest reviews

8.0
Excellent
26 Verified Reviews
Read all reviews
Cleanliness8.0/10
Service8.0/10
Comfort8.6/10
Condition8.4/10
Neighborhood6.8/10

No. 3799 Duhui Road, Shanghai, China. See map

Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

Located in Shanghai (Minhang), Chateau Star River Hotel Shanghai is within a 15-minute drive of Shanghai Jiao Tong University and Shanghai Stadium. This luxury hotel is 10.5 mi (16.9 km) from Tianzifang and 10.7 mi (17.2 km) from Jing'an Temple. Make yourself at home in one of the 253 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shanghai? This hotel has 20236 square feet (1880 square meters) of space consisting of a conference center and meeting rooms.

Hotel policies

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Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

You need to know
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 380.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Library

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Porter/bellhop

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Wedding services

Billiards or pool table

Free wired internet

Number of restaurants - 2

Conference space size (feet) - 20236

Conference space size (meters) - 1880

Number of indoor pools - 1

Conference center

Indoor tennis courts - 4

Number of bars/lounges - 1

Terrace

Banquet hall

Off-street parking

Wheelchair accessible (may have limitations)

Hotel reviews

8.0
Excellent26 Verified Reviews
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Cleanliness8.0/10
Service8.0/10
Comfort8.6/10
Condition8.4/10
Neighborhood6.8/10
8/10
Excellent
John, 30 Oct 2018
expedia-logo-v2.pngTraveller

This is a fantastic hotel that is very reasonably priced. It looks to be part of a larger development at the site that combines the hotel with high end condos. There is a good restaurant onsite, but be warned that it is literally miles away from anything. I stayed here because of a business client about 5 miles to the south, and didn't want to deal with the 1 hour commute from downtown/central Shanghai, but once my work was done I relocated to central Shanghai to be near the Bund and other interesting places.

10/10
Exceptional
Adesh, 23 Sep 2018
hotel-logo-v2.pngTraveller

Amazing and nice hotel staff

It was amazing. Hotel staff was very friendly and very helpful. Arrange taxi as well. Nearby supermarket available and shopping mall.

4/10
Poor
Elan, 04 Aug 2018
hotel-logo-v2.pngTraveller

3 hours waiting in Lobby to checkin

Hi I had to spend 3 hours in Lobby in order to check in , due to booking on line was not clear Elan

10/10
Exceptional
Verified traveler, 17 Mar 2017
hotel-logo-v2.pngTraveller

Great hotel but limited location

Business trip for the area. Quite middle of nowhere, so taking taxi to get anywhere was a must. Also arranging of the taxi wasn't very convenient. Staff english so-so. Good things was that the hotel was awasome looking inside. Rooms were one of the largest ones I have ever been, with great view on outdoor swimming pool. Tried also indoor swimming pool which was massive.

8/10
Excellent
Wayne, 10 Dec 2016
hotel-logo-v2.pngTraveller

Gorgeous, but HOT

I travel often. This hotel is decadent. Possibly the most glorious and nuvo-artistic ever. However, the room climate control was stuck on heat. The room was 85 degrees. The A/C wouldn't turn on. Even with the heat off, the room was still 85 degrees. Hotel management told me to open the balcony doors, which I did. The room cooled off, but the Shanghai traffic noise was considerable and does not stop (not even at 3AM). My associate's room had exactly the same problem. While the bed was super comfortable, sleep was difficult because the choice was - hot or loud. The staff's English was limited, but this is China.

8/10
Excellent
andre, 02 Jun 2023
hotel-logo-v2.pngTraveller

Sehr pompöses Hotel, aber etwas in die Jahre gekommen. Der Pool war nicht zugänglich and das Bad braucht mal jemanden der sich um die Silikonfugen kümmert.

10/10
Exceptional
CHIU, 05 Jun 2019
hotel-logo-v2.pngTraveller

最舒服的住宿

太棒了,這家酒店真的太棒了

8/10
Excellent
くま, 14 Mar 2019
expedia-logo-v2.pngTraveller

掃除はもうちょっと丁寧にお願い致します。

10/10
Exceptional
Verified traveler, 09 Jan 2019
expedia-logo-v2.pngTraveller

一晩だけの宿泊ですが、立派なホテルで、夜も静で良く寝られました。

10/10
Exceptional
John, 16 Oct 2018
hotel-logo-v2.pngTraveller

房間很大,很新,住起來很舒服。CP值很高。飯店的人都很熱心,服務也很好。下次去閔行區還是會住星河灣。

10/10
Exceptional
Hyunjoo, 24 Sep 2018
hotel-logo-v2.pngTraveller

럭셔리한 호텔

전반적으로 우수함

10/10
Exceptional
Hyunjoo, 22 Sep 2018
hotel-logo-v2.pngTraveller

럭셔리한 느낌의 호텔임

호텔이 전반적으로 고급스럽고, 방도 넓으며 주변이 조용해서 좋았음.

10/10
Exceptional
HAO-CHUN, 14 Aug 2018
hotel-logo-v2.pngTraveller

值得推薦👍

不錯 值得推薦的酒店 樓下就是商場、超市 還有三條地鐵線 非常方便

8/10
Excellent
SZE HO HORACE, 31 Jul 2017
hotel-logo-v2.pngTraveller

一開始 check in 就找到我的入住記錄,說 hotels.com 沒有發給他們。 但當值經理看見我手上文件是提前3個多星期預訂,他就很好的幫我打了幾個電話,花了十多分鐘就能安排入住。 酒店內部環境真不錯,很舒適。 附近只有1所很早關門的便利店,和3間餐廳。交通也不太便利。

6/10
Fair
Yu Cheng, 08 Jun 2017
hotel-logo-v2.pngTraveller

房內清潔不好,有蚊子,櫃子門側飾條斷掉垂下來,稍不注意可能被劃傷,裝潢很高級花俏但盡是歲月的痕跡

6/10
Fair
Chris, 01 Apr 2017
hotel-logo-v2.pngTraveller

Stay 1 night but excluded breakfast at the room rate..which unexpected

8/10
Excellent
Rong, 25 Nov 2016
hotel-logo-v2.pngTraveller

网络有点慢,地方太偏,其他都蛮好。看似不错,:但是使用起来一般

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