The most memorable and best experience of my Porto trip was staying at Charm GH by YourPorto. The location is amazing. The best view of Porto just few yards away. You can walk to the river and the iconic metal bridge. The room is extremely clean and beautifully setup. The bathroom, the towels, the bedsheets, pillows are all extremely clean and meet the luxury hotel standards. Healthy breakfast with fresh fruits, egg, bakery, cheese…orange juice, tea, and coffee. Carla is so friendly. I highly recommend stay here when you go to Porto.

The hotel is truly charming with its stone walls and lovely lobby. Carla, the reception/manager was most helpful and gave great advice on where to go. The room was on the first floor, and she helped me with my suitcases as there is no elevator. The room was spacious and had stone walls with a little patio. I loved this place! You need to schedule breakfast in advance, and it was a delightful array of great things set at tables in the lobby in the mornings. It was a short walk to the waterfront with so many restaurants and shopping places along the Douro River, and of course, magnificent views of Porto across the river. There are at least a dozen port or wine cellars about a 10 minute walk from the hotel. I only stayed two nights, and if I had known how interesting Gaia is, I would have scheduled two more nights here.

We enjoyed our stay. The bed was very comfortable, everything was clean. Nice shower with great water pressure. Carla was an excellent host - very helpful!

Outstanding welcoming and caring throughout my stay! Guesthouse is immaculately clean and it is in the best location possible.Carla, my hostess went above and beyond anything I could possibly ask for. I highly reco

I stayed here for 11 days while visiting Porto. It was clean, comfortable, quiet and in a good location. Carla gave me excellent recommendations and was very helpful and knowledgeable.

We loved Carla! She was so amazing to us!

We loved this small boutique feel property. Great location on the Gaia (south) side of the river. Truly exceptional service by Carla the host. She was amazing and helpful in every way. Along with the nicely appointed rooms, Carla really made our stay. The only regret we had was that we didn't plan to stay longer! Thank you Carla for making our first trip to Porto memorable. We look forward to a return visit sometime.

The staff was wonderful making suggestions for restaurants and activities.

Fantastic stay

Beautiful room, small but modern, great location, great staff, will definitely be back

Super location

Excellent location, staff brilliant really helpful Very clean and comfortable

Beautiful property and fantastic location, friendly staff. Only downside, noise from other guests as all rooms off the stairwell. Soundproofing would be good.

Incredibly friendly and helpful staff, comfortable room in a fantastic location to explore. We loved our stay!

Perfect location for Port:)

Great little gem - really well located close to all the restaurants and port houses in Gaia. Fully enjoyed this stay. Albeit they keep emailing you to fill in a mill things, which could be a bit annoying - the place is lovely and well done up. Our room turned away from the street, so very quiet. We could only hear when people came back or had breakfast. Due to the location we could do that again:)

Everything was Charming

5* stay

Stay was class. Room was perfect for a couple and location was amazing. Couldn’t believe it for the price would 10/10 recommend.

Property was excellent, great location with easy access to the main attractions of old town and many dining options. Carla was an excellent host who went above and beyond to ensure we had a great stay. Room was very clean and well laid out to maximize the space. Perfect for a couple traveling. Also a convenient clean laundromat just next door as well as a couple corner stores a sandwich shop and a Portuguese restaurant

The hotel is very close to the wine caves on the south side of Douro river. So lots of wine tasting options.

Perfect location

Small but comfortable rooms. Excellent location. Carla was very welcoming, friendly and professional. Walk across the bridge is easy and pleasant.

The Guest House is in a really great location, close to the centre but not too noisy.

Great location! Parking garage 1 minute away! Great restaurant across the street!

The location was fabulous, with a lovely walk over the bridge to the city of porto. All the staff were lovely people they could not have been more helpful, and made our stay thoroughly enjoyable. We want to thank all of them, and we would definitely stay here again on a return visit to Porto. Mimi and lissi

The location of this property is exceptional and the staff are unbelievably helpful!

Porto

Great location, and very helpful staff. Everything was great with the exception of noise from the lobby to the first floor. Suggest staying on floors 2-4 if you are a late sleeper.

Guest house was clean and tidy. Room size was fair, and location is great. Unfortunately wifi did not work.

convenient location

Convenient location close to tourist sites. But was a nightmare to find when arriving by car with a maze of tiny one way streets! Staff welcoming on arrival but generally were not around property during the day. Room comfortable if a little small.

Excellent location; super friendly personnel

Staff super friendly, very helpful and accommodating; even for the guests with language barriers - reception was amazingly helpful and offered valuable guidance (the guy in the reception that was on 31st of March; he was incredible); we are very thankful!

Had a lovely stay, the rooms are finished to a great quality The bathroom was gorgeous. Really helpful and friendly staff. Would Recommend.

The facility doesn’t provide soap and champoo, nowhere to buy them either. Very disappointing.

Ants everywhere!

We were in the Eiffel room, there were ants on the bathroom vanity, floor, and even in the BED. Disgusting! There was no manager at the hotel, so we called early the next morning and asked that he come immediately to correct the situation. He said he could not possibly be there until10:00. We left for our tour at 9:00 and asked for a new room with no ants. They did give us a different room, but up 60 steps with no elevator. I am 76 years old, but no way was I going to share my bed with ants a second night! SKIP this hotel!

Nice location, next to water.

This is a nice hotel with comfortable rooms that are very modern. The hotel is located in a great area. It is next to wine shop and restaurant (same owners) that are great value for your money. Just steps from the river. Great overall hotel.

25 min walk to Porto

Located across the river, a 25 minutes walk and you'll be in Porto. You'll have a nice view of the Ribiera. There is street construction when we were there in early June which was a shame. It would have been really nice when it's done and you can peacefully walk along the river. No elevator - common for most guest houses in Porto (since they're a heritage site they can't do certain construction work). And the stairs are narrow and steep. When we checked in, they have interns working. They didn't know how to print out payment receipt. It was the one and only hotel requiring payment prior to our stay rather than when we checked out. And they didn't offer our free welcome drinks nor help with our luggage. The room was very small, though nicely renovated. We had the wine cellar room. It was facing a parking lot, and then the rooftop of the wine cellar. The bathroom, including toilet, is separated by glass from the bedroom. Can be an awkward situation if you're not traveling with a significant other. No free breakfast. No free parking. There is a Eur 10 overnight parking just around the corner. For just eur 10 less than what we paid in Porto, I would recommend skipping staying in the area and stay in Porto instead.

Wonderful location

This hotel is in the perfect spot for exploring Porto. If you want to do port tasting you are at the right location as well as all the food you can muster.

What a perfect place to stay in Porto!

Absolutely no complaints for this place. Excellent location right across the river (the bridge is easily walkable), next to cafes and restaurants right on the water. the place itself was extremely nice, clean and comfortable. The hotel staff was very helpful with our late check-in and made us feel well taken care of even before we arrived. I wouldn't stay anywhere else in Porto! Highly recommended

Great location close to everything

Pedro and Pedro were there to greet me. Very nice and informative on where to go. You are literally around the cornet from all the restaurants, bridge, Port houses and river. Great location if you are staying for night and need to see everything. Rooms are small but clean. I recommend if you are going to spend most of your time exploring.

Charming!

We had the wonderful opportunity to spend a night at this lovely quaint hotel before boarding a river boat for a week's cruise. The location was perfect. The room was small, tidy and very comfortable. The staff were friendly and helpful. I definitely recommend this little hotel 20 steps from the river.

A jewel!

This charming hotel only lacks an elevator. The staff was fantastic, very helpful throughout our stay. Beautiful renovation, and our penthouse views were great from our tiny terrace. The beds were very comfortable, and again, staff, especially Carla, welcoming and helpful. We will stay again!

Lovely time

We had an amazing time, Porto is most probably one of the best cities I have visited. The hotel was lovely but not ideal for the disabled or unfit, lots of stairs to climb without a lift, this hotel recently renovated but not allow a lift because it's listed. The rooms could do with Tea/coffee facilities, the hotel has access for this in the reception. Porto has loads to do, a must is to buy a full ticket for the river trip the bus tour plus the port wine tasting, this way you save money, all the restaurants are very clean & the food is very nice, the views are amazing & the city is steeped in history......glad we went.

Amazing!!! A little lonely lobby, but nice people. You can easily hear any activity from the people on the stairway... perfect location and beautiful room

Perfect location across from the Porto riverside

The room was clean and comfortable and the location was perfect - close to shops and restaurants and the gondola, and right across from the Porto riverside. I would warn travellers that there is no lift, the rooms aren't very soundproof and the toilet is essentially in the same room as the beds. We would still stay there again though!

Perfect location, with an incredible view

We woke up to an incredible view of the Porto riverside. Beautiful! We were close to loads of restaurants and shops and just a couple of blocks from the Gondola. The only thing I would say that travelers should be aware of is that the hotel and rooms are very small. This is to be expected in Europe, I suppose, but we were surprised to see that the toilet was basically right next to the bed. There was also no lift and it was very noisy. We would stay at Charm again though. The rooms were clean and the location was perfect!

Little gem in Porto

Charm Guest House is a sweet little hotel a stone's throw from the Douro River and all the action of Porto. The staff was super friendly and knowledgeable as well. There is no lift, so be ready to shlep your bags up to your room, and what a room it is. The rooms are cozy small for a couple, but stylish. The bathroom is a glass affair that seems to be a popular design in the hotels we're encountering in Spain and Portugal. Your partner may wish to avert their eyes when you use the loo. It is THAT visible. Design quirks aside, the locale and price are right!

Interesting design

Room was nice but we had to walk up 6 flights of stairs to our room. Be prepared. Also, no one stays at the front desk full time to answer questions. Great view of Porto down the street.

Enjoy Porto

Just one night but loved the view from the little balcony and sipped my courtesy port there!

Nice Small Hotel

I stayed in this hotel for 4 nights and enjoyed it very much. Location was great in Side Street on the opposite side of the river from the old town and 3 minute walk to river. As reception is only open at certain times they will email you prior to your stay to ask time of arrival so someone will be there to meet you, I arrived in the evening and a charming polite lady was waiting for me, filled me in on the details, then showed me the room. Wi-Fi good in room. I was located on the second for with the room being a reasonable size, modern design, clean, small balcony and the bathroom separated from rest of room with half shaded glass. King size bed was very comfortable for a good night sleep, but if you are not use to seagulls they can be a bit noisy early in the morning. After the first night got used to them. If you have an issue with stairs that can be a problem due to no lift or ground floor rooms. All the staff were excellent and very helpful; they did not have a laundry service but went out of their way to find a place so I could do my laundry. I did not try the breakfast, so cannot comment on the food. You are only 10 minute walk over the bridge to the old town, 5 minute walk to cable car and lots of restaurants in walking distance. Great place to stay and if I am lucky enough to be in the area again will stay here.

Excellent location

The guest house is located in a really vibrant area close to the many Port houses. It is definitely on the best side of the river. The guest house is clean and stylish and very reasonably priced.

Very modern room all facilities.Great location

First visit to Porto and this was great location. Very quiet and comfortable accommodation.

everything was perfect except that there is no elevator in this hotel.

Great place to stay

This guest house was one of the best places we have stayed in. The decor was beautiful, being on the fourth with no lift did not seem a problem to us. The staff were there for all our needs. Parking was 10 Euro a night but just behind the Guest House, which was not hard to find. The location was excellent, a walk away from everything. Would love to have spent more time here. But will be back next time we are in Europe

Exceptional service!

My husband and I stayed here for 4 nights and had an amazing weekend. The location is ideal. In the center of the wine cellars, and just a short walk across the bridge to the historic center of Porto. The room itself was good. Clean and contemporary. Bathroom was also great. Only downside was the bed was a bit hard and pillows very full. (But this is only personal preference.) We had the suite on the top floor so it was quiet and had a lovely view of Porto. The most outstanding feature of this hotel is the staff. They were very friendly and helped us book two dinner reservations and a trip to the Douro valley. All three were beyond our expectations.

1 night in Porto

Accommodations were great except that toilet was fully visible from bedroom. Otherwise, very clean room, good location, affordable.

Relaxing by the sea

I enjoyed the area

"Charming" hotel, great location!

While this new hotel is "charming", that was only partly positive. The staff was outstanding! Helpful and attentive. The location was fabulous for exploring port houses and close proximity to river and pedestrian bridge to Porto proper. Difficult for us (50 year olds) was the narrow flight of stairs to our room - though a nice view- and the lack of walls or a door on bathroom. All Glass! Likely best suited for a younger crowd.

Personnel à la réception exceptionnelle

Very friendly and helpful crew Delicious breakfast Placed next to the douro river

Perfekt

Det var et super ophold med dejlig morgenmad og fantatiske værter. Velkomst portvin på værelset var der også.

Sentralt, praktisk og supert vertskap

Jeg bodde 3 netter i 1. etasje (null utsikt) og 3 i 3. etasje (med utsikt). Pene, kompakte, rene og lekre rom. Sentral beliggenhet like inn for elvepromenaden i Gaia. Det aller beste med hotellet er likevel Carla i resepsjonen, som ordner alt du trenger av anbefalinger, reservasjoner, reiser og tips. Jeg kommer gjerne tilbake!

Super bem localizado e confortável

Incrível ..o conforto..localização e atenção do pessoal..apenas um pequeno ajuste é que o banheiro poderia ter pouco mais de privacidade no quarto..de resto muito bom !!

Accueil et emplacement excellent

Vue sur le parking n'est pas la meilleure vue mais pas essentiel, petite remarque sur la literie le matelas est creux a l'emplacement où l'on dort et il y a une bosse au milieu, pas très confortable. Au niveau du confort sonore, nous avons était dérangé dans la nuit par les personnes qui monte et descendent dans l'escalier avec leurs bagages sans discrétion, et aussi par les mouettes qui crient sur le toit d'en face, mais cela n'est pas de votre faute bien-sûr. Nous avons reçu beaucoup de messages pour le check-in check out qui se sont croisés et même une fois rempli nous continuons à en recevoir. L'accueil de Clara était exceptionnel. Encore merci Pour ces deux nuits.

Tolle Unterkunft für einen Kurztrip in Porto. Das Hotel mit nur 7 Zimmer ist super in Gaia gelegen. In ein paar Schritten ist man am Duoro, Weinkellern und Restaurants. Auf die andere Seite gelangt man über die Brücke in 10-15 Minuten Fussmarsch. Zimmer sind eher klein aber schön eingerichtet. TV (Kabelfernsehen) unbrauchbar. Aber wer will schon in einer solch schönen Stadt vor die Glotze sitzen…Zimmer haben Balkon, diese jedoch sehr schmal.Sollte ich wieder mal nach Porto reisen, werde ich wieder hier buchen.

Boa opção

Experiencia agradável e funcionários muito disponíveis. Acomodações reabilitadas e material novo. A localização é excepcional .

Excelente

Otima estadia. Quarto e banheiro confortáveis. Enxoval de ótima qualidade. Excelente atenção da Sra. Carla com muitas dicas e orientações. Pequeno almoço muito muito bom. Localização ótima.

Hotel muy acogedor y cómodo

El personal muy amable y atento, tanto las habitaciones como el hotel en sí eran muy bonitas y la cama muy cómoda.

Etablissement plein de charme, personnel au petit soin, très sympathique, dévoué et disponible. Petit déjeuner très complet, à proximité du Douro et de ses restaurants. Nous recommandons vivement cet établissement au prix raisonnable.

Top Stadthotel

Der Aufenthalt im Hotel war für uns perfekt. Da wir nur 2 Übernachtung hatten war die zentrale Lage optimal. Alles was ein Hotel ausmacht ist dort gegeben. Ein Verbesserung wäre das im Zimmer und im Bad Haken zum aufhängen der Handtücher und Jacken geben sollte.

Das Personal ist super freundlich und sehr hilfsbereit. Es war schon unser vierter Aufenthalt!

Alojamiento muy lindo, súper limpio, con entrada autónoma, ubicación excelente, justo en la orilla del Río Duero, cerca de las bodegas de vinos, y las fotos se corresponden a la realidad. Carla es la encargada de mantener el alojamiento perfecto, y desde luego que lo consigue!!!, es muy atenta con los huéspedes y procura que no te falte de nada, toda una profesional. Está en una zona muy chic y nos gustó alojarnos allí antes que en Oporto, para no subir tantas cuestas. Si se cruza el puente principal ( a unos 7 minutos andando desde el hotel) y se coge el funicular por 2,5€, te sube hasta la parte alta de Oporto y se puede visitar la ciudad bajando por sus calles fácilmente, antes que subir enormes cuestas. Sin lugar a dudas, cuando regresemos a la ciudad nos alojaremos allí.

Personale davvero disponibile e gentile. Camera non proprio pulita e non da 4 stelle, soprattutto per il fatto che il bagno é separato dalla camera da una parete di vetro...zero privacy!

Pequeño pero acogedor con excelente ubicación

Buena ubicación, en pleno vilanova de Gaia a 2 minutos para cruzar la Ribeira. Hotel limpio, tranquilo, un recepcionista amable y que aporta información turística interesante. Volvería repetir por calidad precio.

Gooood

Charm Guest House Douro

Perfekt beläget hotell nära till portvinshusen och lite lugnare kvällstid än på andra sidan floden Fantastiskt trevlig personal som hjälpte oss med tips på restauranger, bokade båtturer mm

Hyggeligt med perfekt placering

Gæstehuset er lille, men har en perfekt placering. Værelserne er ikke så store, men der er hvad der skal være og er komfortable og super fint indrettet.

El alojamiento tiene una ubicacion excelente en este lado de gaia, no esta en Oporto. Por tanto, si se quiere ver y vivir la noche de oporto, toca subir y bajar escaleras... Por lo demas todo perfecto salvo un baño con cristalera que no da intimidad.

이틀일정이었는데 도착한날 1층..우리나라로보면 2층. 완전히 꽉막힌 벽으로 감옥에 있는거같았고 새벽부터 사람들 다음날 3층으로 옮겨줬는데 말이 3층이지 4층..뷰는 그나마 나았지만 엘리베이터도없고 갈때 짐옮기다 시껍함. 서비스는 친절하고 전반적으로 청결했으나 다시 먼 포르투갈까지 여행할 때에는 비용 더 지불하더라도 창밖에 멋진 강이랑 동루이스 다리가보이는 곳에 있을 생각입니다.

Charm Guest House Douro

Localização ótima para quem pretende ficar junto à zona ribeirinha do Douro (muito próximo do Cais de Gaia). No entanto, quem chegar de carro vai ter dificuldades em conseguir chegar ao local, considerando as restrições de acesso da zona histórica, e a ausência de informação clara das direções para chegar ao alojamento. Por outro lado, existe um parque de estacionamento público a 100 m, com acesso difícil e bastante caro (15€ para 12h). Ficamos num quarto amplo, limpo e acolhedor no último piso (4º) da unidade, que não dispõe de elevador. Fomos recebidos de forma acolhedora e simpática. Não encomendamos o pequeno almoço que consideramos caro para as alternativas externas que existem em redor do estabelecimento. Adequado para uma curta estadia junto à zona ribeirinha do Porto, para um casal sem filhos, sem dificuldades de locomoção (unidade não dispõe de elevador) e para quem não viaja de carro.

Great location, very clean and nice staff. I recommend for a nice stay in Porto.