Property Alerts

You'll be asked to pay the following charges at the property:

• Shuttle transfer per adult: CLP 30000 (one-way)
• Shuttle transfer per child: CLP 30000 (one-way)
• The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 1:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for continental breakfast: approximately CLP 15000 for adults and CLP 7000 for children
• Airport shuttle fee: CLP 30000 per room
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CLP 30000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish