Central Guest House

6.4

Fair

62 Guest reviews

6.4

Fair

62 Verified Reviews

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Cleanliness7.0/10

Service6.2/10

Comfort6.8/10

Condition6.8/10

Neighborhood8.8/10

Amenities6.0/10

Clean, blackout drapes, comfortable bed all the important things done right

Seemed a bit expensive for what was offered (no breakfast/cafe da manha) but accomodation was extremely tight on Sao Miguel Island vs. Faial Island. A bit of traffic in the st. but I still slept well.

Small and simple .but it’s ok

No front desk, bathroom was detached from the room even if it was a "private bathroom" we had to cross the hallway, there was no soap in the bathroom, the door of the shower was broken. Pretty noisy place. Fridge was disgusting. Pretty difficult to find parking on street but is a walkable distance to bars and restaurants. I would call it more a overpriced hostel.

Great location. Nice to be able to use a well appointed kitchen. I wish when I booked it was more clear that I would need to contact the owner prior to my arrival so that he could let us in. My under was that we could check in anytime after 2:00. Also, we found the wifi to be slow.

The man was quite rude when I received access to the property, as I had booked it at 11:30 at night and although it says 24hr reception, no one was there when I arrived and I was locked out. He has to drive there to meet you which is not explained on the booking app, but it says to check in before midnight, which I had arrived to the property a few minutes after booking and waited a while. Once I got in, I used the shared bathroom which was not at all clean, took a shower which didn’t drain the water and because it’s a standing shower, I had to make it quick as the gross water was about to overflow onto the washroom floor. The towel I used to dry myself was stained and then I had to use it to soak up all the nasty shower water that was pooled up in the bottom of the shower… so I definitely did not feel clean after that. The nice thing is that it is fairly central and close enough to things that make it super walkable. You do receive a key to lock your bedroom door, which is a plus as well.

Ok

Location was great, center of Ponta Delgada Very easy access to and within walking distance of most places Didn't like that the Manager was a bit late to meet us for check in

HORRIBLE! There was No answer when we arrived to the property. Rang the doorbell and called multiple times. We have never been to Azores before and this made our stay extremely stressful. We ended up getting delayed from our flight and the airport. We arrived at night in a town we didn’t know and no one to help us except people on the street recommending different places to stay. I would never recommend this place to anyone! There’s beautiful hotels all around that I would stay at if we were to ever go back to Azores. This hotel has horrible customer service and I’m extremely disappointed by the lack of hospitality.

Close the city

So lovely! Once the manager let us in, everything was smooth and we had a wonderful large room with windows from floor to ceiling across 3 walls! Wonderful stay, would stay again.

No service unless you have a phone to call when you arrive. No one there to help when we arrived. Used soap in bathroom and shower was gross. Very load area if you’re looking to rest, look elsewhere!

I could not get booked in. I want a refund. I went by the place several time but they were never open.

Clean hostel with the possibility of using the kitchen. The room was really nice.

Great location, clean, recently renovated. Only comment is that we had to wait in the rain for 15 minutes to get in. Reservations should be clear to let people know that they need to call the Manager 15 minutes before arrival. There are only 5 units so it is not necessary to have a manager there all the time.

We were picked up from the airport at midnight and enjoyed a spacious room with three balconies.

Wij hadden deze accommodatie geboekt om één nachtje te overnachten voordat wij weer terugvlogen naar huis. Dit was prima, maar ik zou hier niet langer willen blijven. We hadden de kamer met gedeelde badkamer en deze was zeer schoon toen wij aankwamen. We deelden deze maar met één andere kamer. Het inchecken ging prima. Mr Luis nam snel de telefoon op en gaf de code van het sleutelkastje. De gedeelde ruimte was net en schoon. De kamer was ook prima. Er stonden koekjes en flesjes water voor ons klaar. De bedden waren prima. De kamer was wel gehorig. Je kon goed horen als iemand op de gang of in de kamers naast ons liep. En de accommodatie ligt aan een best drukke straat. Dus prima voor één nacht. We hebben ook weinig gebruik gemaakt van de faciliteiten, we gingen avondeten in de stad en 's morgens al vroeg de deur uit.

Buen sitio.

La experiencia ha sido buena en general, la ubicación esta bien, tiene parkings gratuitos, restaurantes y tiendas cerca. Durante la estancia no entran a limpiar. Cuando llegamos si estaba todo limpio, pero realmente limpias tú lo que ensucias en la cocina y demás porque es compartida. Ninguna queja, estaba todo bien.

Mi opinión

Llegas y tienes que llamar para que venga alguien abrir. Habitación sencilla con tele y aire acondicionado. Balcón para el aire acondicionado

unhygienic and not well managed

dont stay here, unless you can’t afford anywhere else that’s a bit better! i found my room/bathroom to be quite unhygienic. the towels and the sheets had dirty spots, the shower and the bathroom sink looked like they had been cleaned with water only, there were hairs and remains of toothpaste, it was disgusting. they only gave us 2 toilet paper rolls for 4 days and only 3 towels. also, the mattress is old and sinks in the middle a lot, so it wasn’t very comfortable to sleep with 2 people in the bed. the kitchen doesn’t have a dishwasher and no one seems to try to keep the kitchen well cleaned. the guests have to wash their own dishes, which wouldn’t be a problem if everyone washed them well. you should expect to find dirty dishes/cups/etc. the manager of this property was not there when the check-in time began and we had to call him and wait for him to get there. overall he is not very warm and doesn’t make you feel comfortable to ask for anything (example: extra towels) there is no actual free parking provided by the guesthouse. however, parking is free in the guesthouse’s street if you can find a parking spot. although i didn’t mind as much, you should also expect to hear a lot of noise coming to the street as if the outside people are inside the place. wish i would’ve stayed somewhere else. great if you really just want something very cheap, but if you wish to relax and be comfortable, i would advise to not stay here.