Hotel Casa Tortuga Tulum Cenotes Park Inclusive

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Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 5 minutes from Tulum National Park. This hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins. Make yourself at home in one of the 12 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided once per stay. The front desk is staffed during limited hours. Free self parking is available onsite.

You need to know

• Pool access available from 9:00 AM to 10:00 PM.
• One child stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

The front desk is open daily from 9:00 AM - 11:00 PM. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 20 years old
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

20

Optional fees

• Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish