Carr. Cancún - Tulum, Akumal, Mexico, United Mexican States. See map
Hotel Description
When you stay at Cenote and Villas BalamHa in Akumal, you'll be on a river, within a 15-minute drive of Akumal Beach and Xel-Há Park. This villa is 3.7 mi (6 km) from Half Moon Bay and 9.2 mi (14.7 km) from Xpu-ha Beach. Make yourself at home in one of the individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Complimentary wireless Internet access is available to keep you connected. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided on request. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Pets allowed
Only dogs and cats are allowed
Pets allowed (no fees)
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Essential workers only - NO
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation.
- This property advises that enhanced cleaning measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Spoken Language
Portuguese
English
Italian
French
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Concierge
Spa
Entertainment
Smoking areas
Other
Garden
Spa services on site
Picnic area
Express check-in
Designated smoking areas
Ecotours on site
Free self parking
Art gallery on site
Uncovered parking
Outdoor entertainment area
Walkway to water
Fishing nearby
Wheelchair accessible – no