Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• New Year's Eve (December 31) Gala Dinner per adult: PHP 16172.00
• New Year's Eve (December 31) Gala Dinner per child: PHP 9330.00 (from 6 to 11 years old)

We have included all charges provided to us by the property.

You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Special Instructions

Guests must transfer to the property via boat and shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is accessible via boat. Roundtrip land transfers from Lio Airport (El Nido) to El Nido Pier and roundtrip boat transfers from El Nido Pier to the resort are included in the room rate; transfers are arranged by the property. To guarantee transfers, guests must contact the property with their flight details at least 7 days before their expected arrival. Boat transfers from El Nido Pier to the property are available at 7:30 AM, noon, 4 PM, and 5 PM. Transfers from the property to El Nido Pier are available at 5:30 AM, 9 AM, 10 AM, 1 PM, and 2 PM. Guests planning to arrive in El Nido after 5 PM are advised to book an overnight stay in El Nido, as boat transfers will not be available in the late afternoon and evening.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Spoken Language

Filipino

English

Spanish