Excellent
62 Guest reviews
carretera el tigre km18, Valle de Guadalupe, Mexico, United Mexican States. See map
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With a stay at Catrina in Valle de Guadalupe, you'll be within a 5-minute drive of Casa Frida and Relieve Winery. This cabin is 1.3 mi (2.1 km) from Relieve Vinícola and 1.5 mi (2.4 km) from Rondo del Valle Winery. Make yourself at home in one of the 8 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access is available to keep you connected. Conveniences include microwaves and blackout drapes/curtains. The front desk is staffed during limited hours. Free self parking is available onsite.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Private host property
Pets not allowed
Service animals not allowed
English
Spanish
Free WiFi
Parking available
Concierge
Non-smoking
Front desk (limited hours)
Number of outdoor pools - 1
Free self parking
Terrace
Uncovered parking
Secured parking
Outdoor furniture
Walkway to water
Wheelchair accessible – no
Extremely quiet area kind of scary up in the hill no gated area anybody could walk in and do whatever I did not like it at all .
Enjoyed the quiet surroundings. And the near by dinning
The property is undergoing construction but it did not affect our stay at all. We were the only guests staying these two days and had the pool all to ourselves. The casita was very comfortable, however it lacks a closet in both bedrooms. There's no place to hang your clothes or drawers to put your clothes in. It wasn't too bad given we were only there for 2 days but should the stay be longer, I'd definitely need drawers and a rod to hand my clothes. The space is there, they just did not build a closet. Also, the couch in the living room is very elegant but not comfortable or inviting to watch T.V. Other than that, the casita was impeccable and nicely decorated/built. It was perfect for 4 adults. I would definitely stay there again for a short stay.
Hotel room was great and modern the pool was great not heated but nice and clean Area is under construction but there is a security guard at night Made friends with the dog that lives on site he was a cutie
It’s under construction and there is a lack room service
Very nice, and employs very friendly
Part of the resort under major construction
Property needs more cleaning and attention to details lots of spider webs reserved two rooms and in one room the bed sheets were very stained looked gross and nasty lots of sewerage smell coming from kitchen and bathroom sink in both cabins other wise the location is great!!
Muy comodo
Not a big concern but there’s a construction around that makes feel like all property is under construction, recommend to isolate the construction side and limit the access only for the main office and rooms.
great location!
Hidden gem
This hotel has everything you need to have an amazing stay at valle de Guadalupe. It’s in the valle, close to all the wineries. The place is safe, with a fence all around. A beautiful place to hang out next to the cabanas. The decor is the best part, every part of the interior was done beautifully. We arrived after 5 pm, it was getting dark. By the way it is not recomendable since the roads are curvy and there are some holes on it. The personal was waiting for us, very informative and kind. I would recommend this place to anybody who wants to stay in the valle in a super cute place for a great price. We got the two room one bathroom. More than enough room for the 3 of us.
The place was super cute but they put us into a room first with no towels and sheets. We then got moved. It would have been nice to have at least some plates and utensils to use in the kitchen.
A new place with a lot of development occurring. Had a great time and nice place to stay. Will definitely visit again once restaurant is open.
I recently stayed at La Catrina, and overall, it was an okay experience. I booked the "premium cabin," the most expensive option, through Expedia in hopes of a premium stay. However, there were some drawbacks there’s only 2 options either a 1 bedroom or 2 bedroom there’s nothing from a premium,Traditional or whatever other options there is. I recommend you to book the cheaper option or book through the actual website. The service was decent, but the receptionist wasn't very helpful and didn't provide details about the hotel. When I inquired about the difference between the premium and grand cabins, I was told there was no distinction, which was disappointing. I had hoped for a proper kitchen to cook late at night, but the so-called "kitchen" only had a sink, mini fridge, and microwave. This fell short of my expectations. One notable issue was the presence of frogs and scorpions in the 24/7 pool area, and the lack of security or reception staff to address this concern. Housekeeping was also unavailable, so planning ahead was essential. Furthermore, the rooms lacked TVs, which was unexpected. On the positive side, the hotel is conveniently located near wineries like Frida and Mr. Tempo. In summary, La Catrina has potential, but there are several areas that need improvement, especially in communication, amenities, and pest control. I hope they can address these issues in the near future to provide a better experience for guests. Thank you
Up and Coming!
First off, let me just say I would definitely stay here again. I loved how close it was to everything in El Valle and I feel like it was perfect for our group of four. However, I do feel like there is room for improvement, so as long as they take this feedback and improve, I will be returning! The reason for the 3 stars - there was this really bad sewer smell coming from the bathroom, it was so bad that we had to keep the door closed at all times. The water in the kitchen also had a bad smell and so I wonder if there's a plumbing issue that needs to be looked at. The room didn't have what I would consider basic necessities - like an iron, or trash bags, paper towels, and at one point I had to request more TP because they only provided one roll. There was no housekeeping services provided during our stay and so I feel like trash accumulated and it was just difficult to keep the place clean without any cleaning supplies or at a minimum, trash bags. Other than that, everything was great, loved how "private" the rooms are and the pool area was nice and clean.
Excellent staff and beautiful property. I’ll definitely come here again. And so many beautiful places to enjoy dinner or lunch.
Great place. Quiet and peaceful
Loved this place!
Bonito y cómodo
Excelente servicio al cliente y habitación muy comoda
Las cabañas bonitas, lugar muy tranquilo
Excelente lugar
Muy cómodo la alberca la disfrutamos mucho, bonito el lugar, muy atento el señor encargado, con gusto volveria
Excelente lugar
Muy cómodo la alberca la disfrutamos mucho, bonito el lugar, muy atento el señor encargado, con gusto volveria
Falta atención por las noches. No hay tiendas cerca
Lindas instalaciones pero con detalles por mejorar
Cuando llegamos a la propiedad a hacer check in, no se encontraba la encargada, solo estaban unos trabajadores de un restaurante que están haciendo dentro del complejo, por lo que tuvo que salir a buscar a la encargada porque no lograba localizarla. Eso hizo la experiencia del check-in más tardada de lo habitual. Pagué al llegar pero no tenían cambio, así que me lo dieron al día siguiente que hice check-out. Las instalaciones son lindas, nuevas y bien ubicadas dependiendo a dónde te diriges, sin embargo tengo algunas observaciones con la intención de que se mejore la experiencia y hospitalidad del lugar: -Las habitaciones NO cuentan con clóset ni repisas para colgar/guardar tu ropa, lo cual puede ser un inconveniente. -Las habitaciones NO cuentan con televisor, esto puede o no ser un inconveniente dependiendo el motivo de tu visita. -Las habitaciones NO cuenta con plancha de ropa ni secador de cabello. -El área común donde se encuentran unas salas en el exterior se encontraba llena de tierra, se entiende que el lugar se encuentra en un valle y al aire libre, pero procurar mantener limpio o libre suciedad. -Cada habitación cuenta con una terraza, con muebles o sillas de exterior, se encontraban llenas de polvo. Entiendo que el lugar es nuevo, y realmente es bonito y cómodo, sin embargo este tipo de detalles pueden cambiar la experiencia del huésped.
Me agradó mucho la estancia y la persona de recepción fue muy amable y atenta
Amamos el lugar
Tanto la recepcionista como el velador super amables, todo muy limpio y tranquilo, fue una excelente experiencia.
En lo gral bien. Tiene aire acondicionado, y lo necesario de estancia. Vimos insectos recomendaría fumiguen mas seguido.
Pésimo servicio, no me pudieron cobrar por que no estaba nadie encargado en la recepcion, me mandaron un link para pagar, no sirvió. Pesima pesima atencion, no hay seguridad
Nunca limpiaron las instalaciones. No hubo nadie atendiendo el lugar.
Muy bonito y limpio
A un en desarrollo
Limpio y espacioso.
Muy limpia la habitación, es un lugar tranquilo para relajarse y tiene alberca muy cómoda también.
Muy amable y cordial la persona que te recibe en check in. Muy bonitas las casitas limpias y tranquilas, con gusto regresamos.
El hotel es nuevo, facil de accesar con comodos cuartos. El baño se nos hizo un poco incomodo, entendemos que no hay mucha presion en el area pero el agua solo esta tibia y le falta mantenimiento ya que la tasa estaba suelta. Y deberian de prohibir fumar en la propiedad, nuestro cuarto olia mucho a tabaco.
Tranquilidad en Valle de Guadalupe
De las mejores experiencias en el Valle. Una tranquilidad total
Excelente hotel, 100 de 10
Nos encantó el hotel! Bonito, cómodo, nuevo, limpio. Definitivamente volveremos a hospedarnos en el. Excelente! Gracias
Muy bonito lugar, súper ubicación
Les falta limpieza a los electrodomésticos de la habitación
Este es el hospedaje que queda más cerca y a mejor precio de Casa Frida. Las recámaras están serparadas unas de otras como si fueran casas pero sin cocina completa. Todo totalmente limpio. Dos observaciones, el espacio del inodoro pequeño y poca presión del agua, sin embargo con todo lo que ofrece incluyendo el aroma de los jabones y shampoo además del espacio de las habitaciones compensa eso desde mi punto de vista. Le doy un 9/10 para llegar un lugar a donde dormir de forma cómoda y cerca de varios viñedos. La alberca no tuve oportunidad de meterme por el itinerario que teníamos. Recomendado
La propiedad es nueva, pero le falta atención, se ve que va a mejorar
Estancia agradable y muy amena
Catrina | Home in Valle de Guadalupe | Travala.com
Location next to main road which can be noisy during the day.