Castillo de Arena by NAS

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With a stay at Castillo de Arena by NAS in Playa del Carmen (Zazil-ha), you'll be steps from Mamitas Beach and 5 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 0.6 mi (1 km) from Quinta Avenida and 6.9 mi (11.1 km) from Xplor Theme Park. Make yourself at home in one of the individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided on a limited basis. Featured amenities include complimentary wired internet access, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 500.0 per stay
• Cleaning fee: USD 48 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

• No pets and no service animals are allowed at this property.

Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Crib (infant bed) fee: USD 25.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish