Castello Prime Suites
9.2

Wonderful

37 Guest reviews

9.2
Wonderful
37 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service8.6/10
Comfort9.2/10
Condition9.4/10
Neighborhood10/10
Amenities8.8/10

Marquês de Ponte do Lima 10, Lisbon, Portugal. See map

From  US$128.10

Price per night, 1 room

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Free WiFi
Bar/Lounge
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Coffee/tea in common areas
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1 room type | Only 1 room deal left

Executive Loft, 1 Bedroom, Pool Access

269 sq feet

1 Queen Bed

25 m2 / 269 ft2

  • Air conditioning
  • Television
  • Refrigerator
  • Minibar
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Breakfast Included

Breakfast Included

Free WiFi

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US$128.10
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Price per night, 1 room

Taxes and Fees

Hotel Description

With a stay at Castello Prime Suites, you'll be centrally located in Lisbon, steps from Castle of São Jorge and 9 minutes by foot from Rossio Square. This family-friendly aparthotel is 0.6 mi (1 km) from Avenida da Liberdade and 0.5 mi (0.8 km) from Lisbon Cathedral. Make yourself at home in one of the 16 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Noise-free rooms not guaranteed

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property uses a professional cleaning service
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.
Special Instructions
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
Minimal age
18
Spoken Language

Portuguese

English

French

Amenities

Most Popular

Free WiFi

Bar/Lounge

Concierge

Laundry

Spa

Entertainment

Smoking areas

Childcare

Other

Coffee/tea in common areas

Laundry facilities

Children's pool

Safe-deposit box at front desk

Front desk (limited hours)

Full-service spa

Sauna

Designated smoking areas

Number of indoor pools - 1

Designated smoking areas (fines apply)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Terrace

Firepit

Outdoor entertainment area

Outdoor furniture

Wheelchair accessible – no

Hotel reviews

9.2
Wonderful37 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service8.6/10
Comfort9.2/10
Condition9.4/10
Neighborhood10/10
Amenities8.8/10
8/10
Excellent
Amberley, 28 Mar 2025
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This hotel is a wonderful option for a cozy stay with the best views of the city!

10/10
Exceptional
Claire, 09 Mar 2025
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A perfect find!

A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!

6/10
Fair
Verified traveler, 05 Dec 2024
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Lovely views, very noisy

Firstly, the good points… beautiful views from the side we were on, breakfast was nice, staff were nice and helpful. The bad points.. unfortunately, we had a few issues during our stay; the jacuzzi was cold, shower water was also freezing cold on a few occasions, dirty damaged blinds. The noise was terrible, whenever people sat out on the terrace, we could hear conversations word for word from our room, with all doors and windows closed. Also, on numerous occasions we could hear other guests having sex, using the toilet and their bathroom fan. I didn’t get a single full night sleep, as the noise was that bad that I’d be woken up through the night. Great location because of the views, close to the castle etc. however, I would feel very unsafe walking around nearby on my own on an evening. Also huge flights of stairs leading up to it.

10/10
Exceptional
Kudzai, 21 Jun 2024
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Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend

10/10
Exceptional
Anh, 30 May 2024
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Marcos was an amazing host. We feel very welcomed. You get free breakfast and free all day coffee/tea. Super great. The room is very nice with modern equipment. Would come back here.

8/10
Excellent
Verified traveler, 03 May 2024
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Centrally located. Beaut

8/10
Excellent
Robin, 22 Mar 2024
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Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.

10/10
Exceptional
Susan, 01 Jan 2024
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The hotel was nice, but the access from the street was very dark, no lighting. We felt a little unsafe

10/10
Exceptional
Verified traveler, 12 Nov 2023
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Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++

8/10
Excellent
Michael, 24 Oct 2023
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We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.

10/10
Exceptional
Verified traveler, 09 Jul 2023
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Quiet, Clean, Relaxing Accommodation

We really enjoyed our stay at Castello Prime Suites. The view from the deck is truly beautiful, and it was a pleasant surprise to find that the neighborhood is tucked away from the noise and bustle of the city—although it was still in walking distance from many great restaurants, historical attractions, and views of the river. The staff were welcoming, accommodating, and professional, our room was clean and stocked with amenities, the breakfast was delicious, and the cold jacuzzi pool was refreshing after long, hot days of walking around. All around, we had a very pleasant stay!

10/10
Exceptional
Gretchen, 08 Jul 2023
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This is a lovely hotel. When you walk into the entrance you immediately have an amazing view of the city from the open air lounge. The staff were very friendly and accommodating. The breakfast was plentiful and had a nice variety of foods. The appartement was lovely and very clean. We would definitely return! Our only problem was with Expedia. They listed the room as big enough for four people. There is only sleeping space for three. At reception, they explained this to us and offered us the opportunity to see the space and try to figure out a solution. We had no where else to go, so we made do. Expedia needs to make this clear.

10/10
Exceptional
Sylvain, 10 May 2023
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Recommended!

Friendly staff and great view! Worth the stairs :)

4/10
Poor
Matt, 19 Mar 2023
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The suit that we had was not clean and had terrible pluming, the sink in the kitchen was not properly installed so we got a foul smell coming up through the sink so we had to leave all the windows open at all times to keep it from smelling of sewer gas. the shower in the bathroom often was without hot water and the shower leaked so much we had to put towels all over the bathroom floor to stop it from leaking to the main room. its smelt of mould and mildew.

10/10
Exceptional
Gyungmin, 05 Jan 2023
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It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.

10/10
Exceptional
Toby, 30 Nov 2022
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Marta and the rest of the staff were so welcoming. It’s a great location and you’ll love the view from the open deck bar area

10/10
Exceptional
Sharon, 11 Sep 2022
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Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.

10/10
Exceptional
Warith, 02 Dec 2021
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I had a great time the views were amazing

10/10
Exceptional
Verified traveler, 01 Jun 2021
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Beautiful, panoramic views of the city. The room was spacious and well equipped. Separate bedroom and living room.

10/10
Exceptional
Verified traveler, 07 Dec 2019
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This property is amazing. The view from the common area is probably the best you could get. Rui was amazing he was the best host we have ever had. We have a 18 month old daughter and he was so helpful with tips on where to eat and anything we needed. I would definitely recommend this place! Thanks again Rui you made our stay so great!

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