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29 May 2025
Thursday
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30 May 2025
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in San Juan (Condado), Casa Condado Hotel & Residences is within a 5-minute drive of Casino del Mar at La Concha Resort and Pan American Pier. This hotel is 2.5 mi (4 km) from Puerto Rico Convention Center and 2.5 mi (4 km) from Escambron Beach. Make yourself at home in one of the 20 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Featured amenities include express check-in and express check-out. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: 11:30 PM
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Special Instructions
The front desk is open daily from 3:00 PM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a smoke detector
Minimal age
21
Optional fees
  • Self parking fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Non-smoking

Other

Front desk (limited hours)

Express check-out

Express check-in

Number of restaurants - 1

Parking (limited spaces)

Self parking (surcharge)

Number of bars/lounges - 1

Terrace

Wheelchair accessible – no

Hotel reviews

7.6
Very Good69 Verified Reviews
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Cleanliness8.2/10
Service7.4/10
Comfort7.4/10
Condition7.6/10
Amenities7.8/10
6/10
Fair
luis a, 17 Feb 2025
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Well for the price I paid ..the owner should buy small fridge and coffee pot.na Small microwave. There's nothing at all. So if u buy food n can't eat it all u hv to throw it away because no where to put it. It only cost few pennies..to buy a bundle of the things u need. Restaurant downstairs is still closed.

8/10
Excellent
Dennis, 16 Feb 2025
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Average location

Spend a little money and time cleaning the shower head. Some water bottles and coffee maker would be nice too.

8/10
Excellent
Charles M, 27 Jan 2025
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Excellent location for price. Just be aware that the tradeoff is minimal amenities. Its more like staying an Airbnb than a hotel. Just be aware of this before you book.

10/10
Exceptional
Christopher, 22 Dec 2024
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This is a nice hotel that absorbs the cultural taste of Puerto Rico! Highly recommend

2/10
Poor
Paulette, 15 Dec 2024
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This property was very dirty with roaches.. it made my vacation stressful.. every day was like survival mode .. if I could give it a zero star I would … HORRIBLE!!!

8/10
Excellent
Lizbeth, 15 Dec 2024
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Excellent location

10/10
Exceptional
Larry, 14 Dec 2024
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Nice quiet hideaway 2 minutes to the beach, Tons of restaurant options, easily walkable. Ideal location. Loved It! Great Host.

10/10
Exceptional
Nitza, 08 Dec 2024
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Its a nice place to stay, cozy and a lot of restaurants around.

2/10
Poor
Crystal Denise, 06 Dec 2024
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Flight was delayed when I arrived I couldn’t check in nobody was at the front counter to get inside. I had walk up the street and book another hotel. They don’t respond to emails until 2-3 days later. DO NOT BOOK!

10/10
Exceptional
Luis, 17 Nov 2024
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Nice and safe

10/10
Exceptional
James, 13 Nov 2024
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generally, it was right beside a great beach. specifically, although they didn't have onsite staff 247, I had a response via WhatsApp within a few minutes of sending it. their responses were clear, friendly, without any sidestepping. their room access protocols when arriving were simple, clear and easy to follow

10/10
Exceptional
David, 12 Nov 2024
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Location was great also was Elizabeth the host. We will be back.

2/10
Poor
Verified traveler, 11 Nov 2024
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Deceiving look with no basic necessities

This hotel has no basic necessities such as no iron, ironing board, fridge, microwave, hot water, closet. Literally 1 room, bed in one area and bathroom. The bed is so uncomfortable I woke up with neck and back pain. You don’t even feel comfortable sleeping in the room because it looks so crappy. No staff contact, everything was through email or text. I didn’t expect luxury but I expected bare minimum and comfort. This hotel does not offer that. The night we came no hot water, in the morning when u find a comfortable spot for warm water, in less than a min it get burning hot where you have to move from under the water otherwise you can get burn, damp towels to wipe. So HORRIBLE AND TERRIBLE WE SPENT ONE NIGHT SINCE WE LANDED AND CHECKED IN LATE, we rather lose the 3 night stay altogether and checked in at Holiday Inn. I wish no one has to go through what we went through

8/10
Excellent
Victor, 09 Nov 2024
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Decent stay

Decent hotel in a high scale area, no frills but ok. Small parking 4or 5 slots . At the end for me was ok and had plenty off restaurants nearby

8/10
Excellent
dennis, 27 Oct 2024
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Enjoyed my stay

8/10
Excellent
Aracelys, 18 Oct 2024
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It’s nice and clean. Love the location

10/10
Exceptional
Angel Ramon, 11 Oct 2024
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X

10/10
Exceptional
Adelina, 05 Oct 2024
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Excelente ubicación, staff amigable para la reserva online y acceso a la propiedad.

10/10
Exceptional
Amalis, 15 Sep 2024
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Desde la comunicación hasta la habitación estuvo todo perfecto!

4/10
Poor
Natakie, 14 Jul 2024
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Please check the bed. It’s not comfortable

10/10
Exceptional
Deandre, 09 Jul 2024
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Perfect for solo travelers. Only thing I’d suggest is them putting a microwave on the property for use. I had to go to another hotel to warm up my food. Other than that is was perfect for me.

6/10
Fair
Aaron, 20 May 2024
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The property was descent and our room was very private. Only complaint we had that was the air wasn’t working it said it was 62 but it never got cold in the room. There’s a gap underneath the door that a small lizard crawled underneath we had to case out for hrs. Not fun having to get out in the early morning.

2/10
Poor
john, 01 Apr 2024
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Use to be a nice place ( what happened) 🙃🙁

2/10
Poor
Meghna, 17 Feb 2024
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BEWARE: BED BUGS Staff denied claims of bed bugs but woke up with bites every day. Accused us of lying instead of helping. They said they would dispute reviews if we warn others of bed bugs. AVOID this place. Place was filled with centipedes as well. Servant quarter turned into a “suite”. Housekeeping did not come. WiFi does not work.

10/10
Exceptional
Isabelle, 21 Jan 2024
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Nice little place. Friendly staff.

10/10
Exceptional
Glorimar, 26 Nov 2023
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Excelente localización, comodo y tremenda opción para parejas.

10/10
Exceptional
Courtney, 03 Oct 2023
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The property was east to get to, easy parking, the hotel is currently under renovation. The room that was booked for me, unfortunately the AC didn’t work. But Elizabeth was attentive, and fixed the issue immediately and put me in a different room and the room was wonderful, spacious and clean. I wish my stay was longer. Would come back!

6/10
Fair
Edna, 24 Jul 2023
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We had the first floor, and it was too loud

10/10
Exceptional
Sandra, 27 Jun 2023
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This is very convenient in the Condado district to many things and a 2 block walk to the beach and a 5 minute Uber to many other places. There is no view really-just of other building-but I spent a lot of time out so it was fine. Brand new and very clean and spacious.

8/10
Excellent
Linda, 09 Apr 2023
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Lovely time in San Juan

Nice clean room and great location. Easy to get in to the room. Could have had 1 more pillow but perfect comfy room.

10/10
Exceptional
fernando, 23 Mar 2023
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Very clean

8/10
Excellent
Goff, 27 Feb 2023
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Good property. It did not have an elevator but we managed.

10/10
Exceptional
Carmen I. Baez, 15 Feb 2023
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Deberían tener a una persona en el desk para que de mejores instrucciones

2/10
Poor
Madelene, 14 Feb 2023
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Disappointed hotels.com allows misrepresentation

This is a shared apartment. We had no idea. This is not a hotel. This should not be in the website or it should be readily Advertised as such.. going back to look it’s in very very fine print .. very very disappointing.. we had a random person sleeping out in common area.

6/10
Fair
Melanie, 12 Feb 2023
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Pros- great location, property management very responsive, clean, spacious shared living area with kitchen and refrigerator. Easy check in. Cons- very small bed even though we are small people, light shinning through in the middle of the night and no black out curtains, uncomfortable pillows and mattress. Only two towels with no hand or face towels, one bar of soap and no body wash. Very basic small room, for a “deluxe.” No elevator so we had to carry our suitcases two flights of stairs.

10/10
Exceptional
AMARILYS, 06 Feb 2023
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Recommend!!!’

10/10
Exceptional
Tyheem, 13 Dec 2022
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Everything was good! However there wasn’t anyone that was available at the front desk. Other then that it was good.

10/10
Exceptional
Antonette Sallay, 01 Dec 2022
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The hotel was very nice and have a home feel to it. I also love how clean it was. I highly recommend it!

2/10
Poor
EDGAR, 16 Nov 2022
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I have stayed many times in this hotel. I hadn't done it for a long time, and to my surprise the toilet was used with excrement. I had to go out and buy things to wash and disinfect it. They have to be more careful at this matter

6/10
Fair
Verified traveler, 19 Jan 2025
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the garage

clean, large and relatively nice bedroom but it's a garage converted to a room. it is ok, but for the cost I paid (220 usd/night) and the lack of housekeeping, I think a garage is not balanced....

6/10
Fair
Edwin, 10 Dec 2024
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Very good

10/10
Exceptional
Alexis, 09 Sep 2024
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Responden rápido y todo muy lindo

10/10
Exceptional
Dariana, 01 Sep 2024
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La mejor estadía.

8/10
Excellent
Anthony, 24 Aug 2024
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No tenía agua caliente y el cuarto estaba muy claro

8/10
Excellent
Wendel, 22 Aug 2024
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Privacidad

4/10
Poor
Anabel, 20 Aug 2024
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Good location.

2/10
Poor
Joshua, 12 May 2024
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Not good

8/10
Excellent
Alidalfy, 19 Sep 2023
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Me gusto mucho

8/10
Excellent
Gloria, 06 Mar 2023
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No tengo comentarios.

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