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Hotel Description
With a stay at Casa Bugó in Cartagena (Cartagena Walled City), you'll be within a 5-minute walk of Walls of Cartagena and Clock Tower. This spa hotel is 0.5 mi (0.9 km) from Cartagena de Indias Convention Center and 1.4 mi (2.3 km) from Bocagrande Beach. Make yourself at home in one of the 13 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Hotel policies
No elevators
Noise-free rooms not guaranteed
Events/parties allowed
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.
We have included all charges provided to us by the property.
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- Tax ID - 901188050
- This property accepts credit cards, debit cards, and cash
- Parties and events are allowed on site
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Minimal age
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Other
Concierge services
Laundry facilities
Television in common areas
Garden
Free breakfast
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Full-service spa
Wedding services
Number of outdoor pools - 1
Bicycle rentals on site
Rooftop terrace
Pool sun loungers
Terrace
Shared microwave
Shared refrigerator
Water dispenser
Designer stores on site
Proposal/romance packages available
Reception hall
Vending machine
Wheelchair accessible (may have limitations)
Hotel reviews
TravellerTravellerSmall rooms. Nothing like the pictures on hotels.com.
TravellerDust on the sheets from the work they were doing in the room, gave me allergies. Totally disappointing
TravellerGreat shower, lots of character, high ceilings on top floor.
TravellerGreat hotel!
It kind of looks like a dive from the outside but a really nice hotel. Very comfy and a great price. Perfect location.
TravellerBeautiful Colonial Boutique Hotel, safe area, easy walking to great restaurant, nice boutiques. Rooms are spacious, nice bathroom.
TravellerGreat location
Great location in the heart of the walled city. Staff were pleasant but not exceptional. They did not go out of their way to make me feel welcomed as I have experienced in other places but they were pleasant enough.
TravellerI highly recommend Casa Bugo! Amazing staff.
TravellerAmazing … the staff .. breakfast was a plus and sooo clean
TravellerBeautiful hotel, great location and amazing food, the bathroom was my favourite part
TravellerLovely stay!
So beautiful and staff very helpful!
TravellerBeatifull edification, Colonial Style, Breakfast Excellent and such nice people helping Directly every single Day , I recommended Big Time
TravellerGreat place
Great location and super service staff. Will definitely return.
TravellerNicely redone, old home to provide a quaint lodge Shower water not as warm as I would’ve liked, but Cartagena is always warm.
TravellerBeautiful boutique hotel in the city of Cartagena
Loved this charming boutique hotel. Great location, easy to get to and very close to all the crazy touristy stuff going on in Cartagena without any major noise or disturbances. Very spacious room, wonderful staff. A must go and definite return address.
TravellerThe hotel was really cute, clean and unique. The staff was really helpful. I loved the decor. The soaps were great! Breakfast was included and it was great! Room was spacious. Overall, great visit.
TravellerThe staff was amazing very accommodating. Erick especially went out of his way to make sure we had everything we needed. His English was perfect and was able to communicate perfectly. This is a very traditional hotel, captured the Cartagena essence 100%. Also it is a great location walking distance to everything.
TravellerTopnotch
Loved the room , area , staff.
TravellerThe staff was great and they kept the rooms very clean , breakfast in thr morning was great and if you needed to get around town they make sure you was pointed in the right direction
Travellerbueno pero chiquita habitación
escogí una de las habitaciones pequeñas del primer piso, son bastante pequeñas pero tienen todo lo q uno necesita.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Great architecture, good location away from busy a
Hotel has nice characteristics of what you would expect of the old city arquitecture. The balcony was great, nice spacious bathroom, be mindful that the toilet is open roof with the room, AC was good, and privacy great, the street could be npisy sometimes but thats normal in the city, but this area is away from the busy areas. It had a cooler, cute pool, staff very helpful and friendly. Hot water. Matress was so so, overall I liked it given the price. The floors could use a nice cleaning