Carmana Hotel & Suites
9.2

Wonderful

707 Guest reviews

9.2
Wonderful
707 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service8.8/10
Comfort9.2/10
Condition9.0/10
location9.6/10
Neighborhood9.6/10
Amenities8.8/10

1128 Alberni St, Vancouver, Canada. See map

Free WiFi
Parking available
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
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Hotel Description

A stay at Carmana Hotel & Suites places you in the heart of Vancouver, within a 10-minute walk of Robson Street and Granville Street. This hotel is 0.4 mi (0.7 km) from Vancouver Convention Centre and 0.6 mi (1 km) from Vancouver Waterfront. Make yourself at home in one of the 96 guestrooms, featuring kitchens with refrigerators and ovens. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Vancouver? This hotel has 800 square feet (72 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Hotel policies

No cribs (infant beds) available

Parking height restrictions apply

No alcohol served onsite

Events/parties not allowed

Professional property host/manager

Pets not allowed

Check-in from: 4:00 PM
Check-in by: midnight
Minimum check-in age: 19
Check-out by: 11:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 19 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve high chair
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
19
Optional fees
  • Covered self parking fee: CAD 38 per day (in/out privileges)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Gym

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Conference space

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Conference space size (feet) - 800

Conference space size (meters) - 72

Number of meeting rooms - 1

Self parking (surcharge)

Banquet hall

Covered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

9.2
Wonderful707 Verified Reviews
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Cleanliness9.4/10
Service8.8/10
Comfort9.2/10
Condition9.0/10
location9.6/10
Neighborhood9.6/10
Amenities8.8/10
8/10
Excellent
Phansa, 14 Apr 2025
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Clean and spacious, everything was working properly the heater was a little loud. Very nice views from my room on the 22nd suite floor. The fire alarm went off at midnight which probably pissed some people off but I had just got back from a late night sushi restaurant. Luckily restaurants are open pretty late downtown and there’s a 24 hour subway all on the same block. Staff was a little stand off ish I dunno what that’s about. Lots of good shopping spots and I got gated parking for $35

8/10
Excellent
vickie, 14 Apr 2025
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The fire alarm went off at Midnight and everyone had to go down the exit stairs to outside. We were on the 16th floor! False alarm, no apology from the hotel staff! No offer of any kind of comp! Which they totally should have done! We didn't get any rest that night! I'm sure no one did.

10/10
Exceptional
Kristopher, 04 Apr 2025
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Great property for a Hotel, friendly staff and location was very good. Will be back!

10/10
Exceptional
Anthony, 03 Apr 2025
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The location is great and the suites are very comfortable. The staff are courteous. So the whole experience was great.

10/10
Exceptional
Loc, 01 Apr 2025
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clean and nice location

10/10
Exceptional
JENNIFER, 28 Mar 2025
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Excellent stay

10/10
Exceptional
Megan, 27 Mar 2025
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Great stay! Big rooms.

8/10
Excellent
Linda, 25 Mar 2025
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We enjoyed our four night stay. Everything we needed .. with a great view! Note, ensuite sink is very slow draining and ensuite bath to shower nozzle not working very well. All staff were pleasant and helpful. Perfect location as well. We were in 2407.

10/10
Exceptional
Eric, 17 Mar 2025
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Nice and very quiet

10/10
Exceptional
Stacey, 12 Mar 2025
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Great downtown suite

The room was spotless, spacious, and well stocked. Service was amazing: front desk answered my endless questions, and housekeeping was fantastic! Great location.

10/10
Exceptional
tova, 09 Mar 2025
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Spacious suite

8/10
Excellent
Aly, 01 Mar 2025
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Could be a bit cleaner. Really easy check in and the staff do make an effort

10/10
Exceptional
Calvin, 18 Feb 2025
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Very clean and in a great area

10/10
Exceptional
Claude, 17 Feb 2025
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All was great

10/10
Exceptional
Benjamin, 15 Feb 2025
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Great location. Room was large, perfectly clean. Fitness center was small and basic. Grocery store across the street was super convenient. Would definitely stay here again.

10/10
Exceptional
ryan charles, 11 Feb 2025
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Best value in Vancouver! We had a whole apartment for the price of a hotel room! 2 bedrooms kitchen living room 2 bathrooms great view. It was so great for my family's 3 night stay in Vancouver, everyone has their own space. We were able to make a meal, reheat our leftovers and keep food and beverage cold in the full sized fridge. Front desk was very helpful and friendly, Carmana was the best part of our vacation!!! I can't wait to go back!

10/10
Exceptional
Deanna, 31 Jan 2025
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Location is amazing, staff is friendly and rooms are clean and comfortable

10/10
Exceptional
Natasha, 26 Jan 2025
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Like how it’s nice and convenient to walk to a lot of the things we were doing in Vancouver.

10/10
Exceptional
Kenneth, 08 Jan 2025
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The staff was great. After an Airbnb disaster, the staff worked with us to book a 1AM booking and get into a room the same night. The location is in a centrally located area and has great restaurants nearby. Would highly recommend.

10/10
Exceptional
Tracey, 29 Dec 2024
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Great location easy check in.

10/10
Exceptional
Christine, 22 Dec 2024
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Wonderful place to stay, felt very safe, very clean and staff was great. Would stay here again

10/10
Exceptional
Jill, 16 Dec 2024
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We can't wait to return!

10/10
Exceptional
Nicole, 08 Dec 2024
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My family and I had an Airbnb fail in East Vancouver and we were scrambling to find a place at 8:30 at night during the Taylor Swift Concert weekend. Luckily, I found Carmana Hotel and Suites on Expedia and was able to book the last room available. What an amazing find. Beautiful property, great location, wonderful staff, spacious suite with fantastic amenities. We loved our stay. The location was perfect, we were able to walk every where. There’s a great grocery store across the street, nice restaurants and shops around. Can’t recommend Carmana Hotel and Suites enough!!

10/10
Exceptional
Dena, 02 Dec 2023
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This hotel was excellent- clean, comfortable, close to so many wonderful locations. Hotel staff was friendly and helpful.

10/10
Exceptional
Li, 21 Nov 2023
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Excellent experience!

Convenient and safe location. Very clean suite.

8/10
Excellent
Gretta, 17 Nov 2022
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My only criticism was that what sounded like a generator would turn on periodically. We could hear it in the bedroom even with the door closed. If we had stayed another night, we would have asked for a different room. Other than that, everything was great. Friendly staff. Great view.

10/10
Exceptional
Lindsay, 24 Oct 2022
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Perfect location in the heart of Downtown Vancouver. Walking distance to everything! Hotel rooms were clean, comfortable and spacious. Would definitely stay here again.

10/10
Exceptional
Dorothy Anne, 30 Aug 2022
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THE STAFF WERE FRIENDLY AND WELCOMING. IT IS CONVENIENTLY LOCATED FOR SHOPS AND PUBLIC TRANSPORT AND EASY WALKING DISTANCE FROM WATERFRONT AND STANLEY PARK

8/10
Excellent
Gail, 30 Jul 2022
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Furnishings are sumple and sparce. Sterile looking institutional

10/10
Exceptional
Benjamin, 29 Jul 2022
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Brilliant location, comfortable well equipped room. Would happily recommend and stay here again

8/10
Excellent
Mark, 26 Jul 2022
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Safe and secure. Clean and modern. There was a fully functional kitchen, but it was light on cooking utensils and related amenities.

10/10
Exceptional
Rebecca W., 16 Jul 2022
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Perfect Location/Super Clean

Wow! What a beautiful location--and so easy to check in and out. Very helpful people. Right across the street from a market with eat in and coffee options--so convenient. Clean and simple, very comfortable. Only issue we ran into was there were no responses to my 1-2 emails asking about checkin and check out procedures prior. But the actual experience was 10/10!

8/10
Excellent
Sydnee, 09 Jul 2022
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Had an amazing stay! Room was lovely and the staff were very helpful. Location was also amazing. The only issue we had was with finding the hotel and parking. Maps wouldn’t give a precise location and we were very confused about the parking situation. Staff helped explain to us and we got sorted out but I think having instructors when you book a room would be very helpful and avoid confusion!

10/10
Exceptional
Kevin, 03 May 2022
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Excellent

10/10
Exceptional
Jason, 03 May 2022
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Room was amazing. Fridge and desk area were excellent.

10/10
Exceptional
Benjamin, 01 May 2022
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Very nice to have home feeling and be able to cook meal after long day.

10/10
Exceptional
Erica, 26 Apr 2022
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Very nice rooms and area around the hotel. Would definitely come back and stay again.

10/10
Exceptional
Michael, 21 Apr 2022
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Great hotel in downtown Vancouver

What a lovely hotel, very clean quiet and comfortable. Staff were all friendly and helpful. Fantastic central location just a short walk from all the shops in Robson St. and there’s also a great supermarket Starbucks and The Keg steakhouse directly opposite. We even made use of the guest laundry and gym on Level 3

10/10
Exceptional
Michelle, 17 Apr 2022
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Friendly staff and great location!

8/10
Excellent
Christopher, 13 Apr 2022
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We enjoyed our stay. The spacious unit had a kitchen, sitting and dining area, and an office. Nice, partially obstructed view of the North Shore. Excellent location. Secure parking.

10/10
Exceptional
Howard, 10 Apr 2022
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Outstanding Stay in Vancouver

A clean and well appointed hotel suite located a block away from Robson street and close to good restaurants and shopping. Located within a 10 minute walk from the Canada Line City Centre train station so there was no need to take a taxi or rent a car at the airport. Very convenient Urban Fare grocery store located across the street to prepare your meals in a fully equipped kitchen. We were fortunate to be given a spacious suite on the 24th floor with a great view overlooking Robson street and English Bay.

10/10
Exceptional
Nia, 09 Apr 2022
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Staff extremely helpful and professional. Suites were above our expectations.

10/10
Exceptional
Cole, 09 Apr 2022
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Amazing location, friendly staff and will definitely be staying here again!

10/10
Exceptional
Beverly, 07 Apr 2022
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Executive suite is a one bedroom apartment. Kitchen stocked with everything you need for cooking and eating.

6/10
Fair
Alice, 06 Apr 2022
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Convenient Staff is friendly

8/10
Excellent
Ban, 26 Mar 2022
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The suite comes with everything for daily needs such as plates, basic cooking utensils, dishwasher machine, oven and microwave. The 2 bedrooms suite is decent size with balcony, only minor point is a bit pricey for parking, another alternative option is street parking (after 10pm is free till 9am).

10/10
Exceptional
jon, 21 Feb 2022
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Great views

10/10
Exceptional
Theresa, 18 Feb 2022
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Executive Queen Suite

Beautiful room and view and the lobby as well. Had a great stay, only complaint is the amount of dust that was in our room on the walls, lamps etc. And im allergic

10/10
Exceptional
JAI, 03 Feb 2022
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One night with happiness

All staff were really friendly and nice and special thanks to a staff who speaks Korean. My wife arrived early due to her flight schedule and should have checked in early and he helped her to do so with kindness. I was so grateful for all the help. The facilities were clean and everything was good.

10/10
Exceptional
Farell J, 12 Jan 2022
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All the staff were fast and friendly and very willing to help! Very efficient service. I am very pleased by the Carmana team! Room was clean and very well maintained.

10/10
Exceptional
Jin Huei, 08 Jan 2022
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Home in downtown Vancouver

I have been a frequent guest since 2002. Carmana is like a home in downtown Vancouver to me. It’s excessively clean and comfortable. The location is superb with all kinds of gourmet foods around nearby Robson Street. Carmana is a satisfaction and especially fit for median and long stays. Believe me. You won’t regret it!

10/10
Exceptional
Fernando, 02 Jan 2022
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Gorgeous apartment suites with everything you need

Gorgeous apartment…we had a lovely 3-night stay and wish it were longer. Front desk was friendly and helpful. Apartment had everything we needed and nice city views…they even still do daily housekeeping although we didn’t need anything during our brief stay. Easy access to Robson St and the whole downtown area with no need to drive. As others have mentioned…parking garage has quite low ceiling so prob no big SUVs/Trucks. Would definitely stay here again.

10/10
Exceptional
Jose Ricardo, 24 Dec 2021
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Nice place to stay. Friendly staff.

10/10
Exceptional
Jane D., 23 Nov 2021
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Vancouver overnight

Suite was perfect. Lots of room and very clean. Great hotel staff. Excellent location. One suggestion was to put a small credenza or dresser in the room with twin beds, as access to the closet was a little awkward. But a minor point. Overall a great spot.

8/10
Excellent
Brady, 14 Nov 2021
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Xlnt location. Probably the best value for anything comparable downtown.

10/10
Exceptional
Arash, 12 Oct 2021
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Great suites and wonderful staff at this hotel. We really enjoyed being close to both the train and downtown's shopping districts.

10/10
Exceptional
Brent, 28 Sep 2021
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Great place to stay!

We really enjoy staying at the Carmana. It’s in a great location near shopping, restaurants, grocery stores, and the water. The rooms surprisingly only had trash bins, noting for recycling. The kitchen is the big plus as we like to have breakfast in our room and bring in snacks for lighter meals.

10/10
Exceptional
Jeanne, 21 Sep 2021
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Great location with a view

Spacious, clean, well-stocked unit with a wonderful view and convenient location. Quick and friendly staff.

10/10
Exceptional
Verified traveler, 16 Aug 2021
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Good clean

6/10
Fair
Verified traveler, 07 Aug 2021
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Overall the stay was good and it was clean. They had a hot water issue there and for a whole day there was no hot water for showering. Some sort of compensation would have been appreciated but it didn’t affect the trip. I just stunk that day.

10/10
Exceptional
Verified traveler, 06 Aug 2021
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Great location, great suite, kind staff, laundry on 3rd floor, grocery store across the street, Nespresso machine, great views... All great :)

10/10
Exceptional
Verified traveler, 20 Jul 2021
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The cleaning staff were excellent and kept our place perfectly, thank you. The facilities like the gym were not open.

2/10
Poor
Verified traveler, 15 Feb 2021
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DONT WASTE YOUR MONEY!

horrible experience. do not stay here. the rooms look nothing like the pictures, not to add they smell horrible!! front desk staff including manager were arrogant and rude. Me and my husband actually ended up leaving this hotel and staying else where due to the cleanliness in this hotel. We saw a dead rat under the sofa. Save your money and book else where.

10/10
Exceptional
Verified traveler, 07 Feb 2021
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Good place to stay at, very spacious and had many things included. Felt very homey

10/10
Exceptional
Verified traveler, 03 Dec 2020
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From the moment I walked through the front door I felt relaxed and and a guest. The suite I stayed in had everything I needed and felt like a condo or a place I would call home. Very clean rooms; and Customer service from check-in to check-out was awesome. The precautionary measures they are taking as we deal with the pandemic were very good.

8/10
Excellent
Verified traveler, 24 Nov 2020
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I liked have a full kitchen and big spacious area.

10/10
Exceptional
Verified traveler, 20 Sep 2020
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Great property. Clean, spacious and the best location.

10/10
Exceptional
Sd, 30 Jul 2020
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Great location, friendly staff and very clean. Check in was easy, hotel staff were always cleaned the lobby.

10/10
Exceptional
Jackie, 24 Jul 2020
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Beautiful decor. Super clean and very well kept. I would definitely stay here again.

10/10
Exceptional
T, 14 Jun 2020
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It was my first time staying at this hotel. I had a great experience. Very clean and nice rooms.

10/10
Exceptional
Verified traveler, 26 May 2020
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Beautiful view of English Bay, and very spacious accommodation. Will definitely book again for future stay. 5 ⭐️⭐️⭐️⭐️⭐️

10/10
Exceptional
judy w., 24 Mar 2020
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Highly recommended

Very clean. Great location. Coast has great happy hour, make reservations. Trump hotel across the street. 10 minute walk to VCC, Canada place, Pacific Center for shopping and a movie theatre. Staff was excellent and very clean and contemporary.

10/10
Exceptional
Josephine, 18 Mar 2020
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Super comfy residence!

We are very happy with Carmana, everything from the reception to room conditions and housekeeping is excellent. Very convenient, so many restaurants around , with a supermarket across the street.

10/10
Exceptional
Verified traveler, 04 Mar 2020
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Great suite and great location. I would definitely stay here again when in the Vancouver area. Well worth the money if you are staying 4 nights or more.

10/10
Exceptional
Venus, 03 Mar 2020
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Nice layout, clean rooms , and very kind staff. We got the two bedroom apartment for me, my husband, and my mom. It was perfect size.

10/10
Exceptional
Susan, 02 Mar 2020
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Excellent choice!

Spacious room with a great view. Comfy bed, nice shower, full kitchen ... best thing is the location. Easy walk to Stanley Park, Lookout, Robson St. loved The Keg restaurant across the street and also have a great grocery, Urban Fare, across the street. With a full kitchen you can stock up and save money on dining! Concierge in the lobby very helpful. A couple of bike rental places near by if you want to roam further and easy access to transit as well. Loved it!!

10/10
Exceptional
Verified traveler, 11 Jan 2020
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Great for long stay. Very spacious and clean! Great location.

10/10
Exceptional
Barbara, 20 Dec 2019
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Carmana Plaza, Vancouver

We had a large very comfortable apartment. Staff very helpful and friendly. Would have liked a few more kitchen utensils and bowls for microwave in the kitchen. Other than that all was good. Apartment very comfortable and clean and well placed for getting about Vancouver. Would stay here again.

10/10
Exceptional
Verified traveler, 02 Dec 2019
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Great location, staff was super nice and the room was perfect for a family. Two separate bedrooms, two bathrooms and a kitchen!

10/10
Exceptional
L, 29 Nov 2019
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Perfect for our stay. Provided a living space with separate bedroom, living room/dining room and full kitchen and was directly opposite a grocery shop. It was in a great location by coal harbour with plenty of shops and amenities close by, we were able to walk to nearly everything we wanted to see and do. Would stay here again.

10/10
Exceptional
Verified traveler, 11 Nov 2019
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The Carmana was in a great location and was such a unique property! The staff was amazing and friendly. I would totally stay there again when visiting Vancouver!

10/10
Exceptional
Brian, 09 Nov 2019
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Great Hotel - Awesome Rooms - Excellent Location

Perfect hotel to book when visiting Vancouver .The rooms are huge, include a bedroom, a dining area, a living area, a kitchen and an office (with a view!). The location can't be beat in central Vancouver. The room is clean and comfortable. The staff is friendly and it appears that the lobby is staffed 24 hours a day. Not a lot of amenities available on site, but there is so much around this hotel, that it really isn't needed. Hotel was much better than expected and it will be the place to stay for a repeat visit to Vancouver in the near future.

10/10
Exceptional
Verified traveler, 30 Oct 2019
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Excellent property with courteous staff. Clean and great views of the city.

8/10
Excellent
Steph, 20 Oct 2019
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The rooms are a great size and always clean and bright

8/10
Excellent
Verified traveler, 14 Oct 2019
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liked suite concept with the kitchenette, would have liked a pool or hot tub

10/10
Exceptional
Dita, 07 Oct 2019
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Traveling with 9 year old. One bedroom suite was sparkling clean and spacious, and full kitchen gave us options for meals. Staff was awesome dealing with any question or problem.

10/10
Exceptional
Paula, 15 Sep 2019
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We had a very pleasant stay. Staff attended to our needs with speed and with a smile. If in Vancouver again would definitely stay there again.

10/10
Exceptional
Shirley, 21 Aug 2019
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every thing was great.

10/10
Exceptional
Kpgull, 21 Aug 2019
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We love this room. Great location. Clean, well kept with very friendly staff.

8/10
Excellent
Hamish, 20 Aug 2019
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Great location and very functional

Very enjoyable stay. Great location and deli opposite in supermarket. Facilities are adequate in standard suite and bed comfortable. Just note that $20 extra per night to use sofa bed.

10/10
Exceptional
Verified traveler, 04 Aug 2019
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Great location, everything in easy reach. Very comfortable accommodation

10/10
Exceptional
Jackie, 29 Jul 2019
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The staff and cleanliness of hotel was excellent we will stay there again and also recommend it to friends

10/10
Exceptional
Verified traveler, 24 Jul 2019
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No additional comments. Thanks."....................

10/10
Exceptional
Verified traveler, 21 Jul 2019
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Shower soap holder broken ! Noisy a/c ! One elevator innoperant ! Garage on P4 and P5 (too far away, quite time consuming to get the car).

10/10
Exceptional
Verified traveler, 20 Jul 2019
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Great place - lovely clean apartment in a good location and staff were excellent (helpful and friendly). Really enjoyed our stay and would recommend.

10/10
Exceptional
Gerald, 16 Jul 2019
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Our stay was excellent. The location was very centrally located so that we could walk all over Vancouver.

10/10
Exceptional
Aaron, 15 Jul 2019
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Amazing!

This was an absolutely beautiful place to stay. It’s an apartment in a building rented out. It was absolutely beautiful.

10/10
Exceptional
STUART, 14 Jul 2019
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Great stay

Great location. Going on to a cruise, extremely convenient. Comfortable and helpful staff

10/10
Exceptional
Verified traveler, 11 Jul 2019
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Large suite. Clean comfortable Good location. Many food options close by.

8/10
Excellent
Alex, 10 Jul 2019
hotel-logo-v2.pngTraveller

A few days in Vancouver

We were there for three days and the room was great, very spacious and very clean. Staff were really friendly and helpful and a really good location particularly for shopping and dining.

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