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Capella Hanoi9.8Exceptional
37 Guest reviews
9.8Exceptional37 Verified ReviewsRead all reviewsCleanliness10/10Service9.6/10Comfort9.8/10Condition10/10Amenities9.8/10
Exceptional
37 Guest reviews
11 Le Phung Hieu, Hoan Kiem, Hanoi, Vietnam. See map
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Hotel Description
With a stay at Capella Hanoi, you'll be centrally located in Hanoi, just a 3-minute walk from Hanoi Opera House and 6 minutes by foot from Hoan Kiem Lake. This luxury hotel is 0.5 mi (0.9 km) from Thang Long Water Puppet Theatre and 0.7 mi (1.1 km) from St. Joseph's Cathedral of Hanoi. Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Hotel policies
Noise-free rooms not guaranteed
EarthCheck
LGBTQ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Essential workers only - NO
Important information
You need to know
- Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking and high chair
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
Optional fees
- Rollaway bed fee: VND 5197500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
French
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Childcare
Banquet facilities
Other
Elevator
Concierge services
Laundry facilities
Free breakfast
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Full-service spa
Steam room
Sauna
Wedding services
Number of restaurants - 3
Number of indoor pools - 1
Snack bar/deli
Parking (limited spaces)
Rooftop terrace
Number of bars/lounges - 2
Terrace
Babysitting or childcare (surcharge)
Children's games
Children's toys
Wheelchair accessible – no
Hotel reviews
TravellerTravellerThe hotel is excelent. It was the best hotel I have ever been. The service is outstanding
TravellerBeautiful hotel, fabulous suites & the team are wonderful.
TravellerSimply outstanding and over the top service !
We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
TravellerGreat location with excellent decor, staff and food.
TravellerReally great
TravellerExcellent service
TravellerIt was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
TravellerTerrific
TravellerExcellent service and beautiful hotel deco.
TravellerA remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
TravellerRidiculous. In a good way.
Over the top. If the staff could breathe for you, they would. The finest construction in the most elaborate decor.
TravellerEverything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
TravellerAttention to details and tip top service from all the staff. Best hotel!
TravellerHad a great experience at The Capella. Everything was first rate!!
TravellerVery good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
TravellerThis hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
TravellerBest hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.
TravellerAbsolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
TravellerExcellent hardware and staff are very attentive
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Best hotel in Hanoi. Especially decoration is state of art.