Bulgari Hotel Shanghai
9.4

Exceptional

63 Guest reviews

9.4
Exceptional
63 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.8/10
Comfort9.6/10
Condition9.6/10
Neighborhood9.2/10
Amenities10/10

Lane 108 North Shanxi Road, Shanghai, China. See map

Swimming Pool
Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

A stay at Bulgari Hotel Shanghai places you in the heart of Shanghai, within a 5-minute drive of Nanjing Road Shopping District and West Nanjing Road. This luxury hotel is 1.4 mi (2.2 km) from People's Square and 1.6 mi (2.5 km) from Yu Garden. Treat yourself to a stay in one of the 82 individually decorated guestrooms, featuring fireplaces and heated floors. Complimentary wired and wireless internet access is available. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Shanghai? This hotel has 5167 square feet (480 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Hotel policies

Parking height restrictions apply

Noise-free rooms not guaranteed

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 16
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Essential workers only - NO

Important information

You need to know
  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
16
Optional fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Italian

French

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Laundry facilities

Garden

Library

Health club

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Express check-out

Full-service spa

Meeting rooms

Sauna

Wedding services

Express check-in

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 2

Conference space size (feet) - 5167

Conference space size (meters) - 480

Number of meeting rooms - 2

Number of indoor pools - 1

Free self parking

Number of bars/lounges - 3

24-hour fitness facilities

Terrace

Babysitting or childcare (surcharge)

Electric car charging station

24-hour pool access

Banquet hall

Bicycle on site

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Visual alarms in hallways

Wheelchairs available on site

Hotel reviews

9.4
Exceptional63 Verified Reviews
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Cleanliness9.6/10
Service9.8/10
Comfort9.6/10
Condition9.6/10
Neighborhood9.2/10
Amenities10/10
6/10
Fair
Ying, 26 Mar 2025
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Everything is wearing out and too old

10/10
Exceptional
Jack, 15 Mar 2025
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The river view rooms offer the best view of historic and modern Shanghai. The view is definitely world class. Best hotel in Shanghai!

10/10
Exceptional
Tsubasa, 01 Nov 2024
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I really enjoyed my stay. Especially I liked the good hospitality and I want to mention some of the staff by name. Vicky from the concierge service, also Elias from the Chinese restaurant and Penny from the spa were so friendly and helpful! I’ll be sure to stay here again if I ever go back to Shanghai.

10/10
Exceptional
MUSUNG, 22 Aug 2024
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I recently had the pleasure of staying at the Bulgari Hotel Shanghai, and it was an exceptional experience. From the moment I arrived, I was impressed by the hotel’s elegant design and the warm welcome from the staff. The location is perfect, offering stunning views of the Bund and Shanghai’s skyline. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities one could need. The bed was incredibly comfortable, ensuring a restful night’s sleep. One of the highlights of my stay was the dining experience. The hotel’s restaurants offer a variety of delicious cuisines, and the service was impeccable. The spa and fitness center are top-notch, Overall, the Bulgari Hotel Shanghai exceeded my expectations in every way. The attention to detail, luxurious ambiance, and outstanding service makes it a top choice for anyone visiting Shanghai. I highly recommend this hotel and look forward to returning in the future.

10/10
Exceptional
Jiayin, 04 Mar 2024
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The hotel offers a private butler service, and my butler, Sinnie, provided exceptional assistance throughout my stay. She promptly resolved any issues, such as providing a new USB charging cable when needed. During checkout, she also presented a small gift from Bvlgari. Overall, Bvlgari Hotel provides excellent service with cozy room decor. I particularly enjoyed their bedtime tea preparation. The room service staff familiarize themselves with your habits and preferences, ensuring personalized room arrangements. I will choose this hotel again on my next visit to Shanghai.

10/10
Exceptional
hao, 05 Apr 2023
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vey good service and a nice hotel

10/10
Exceptional
Suyang, 13 Mar 2022
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I had a wonderful experience at Bulgari Hotel Shanghai. Every stuff member, especially Vicky who is from the Customer Relationship Department is eager to help! Will come back next time!

10/10
Exceptional
Zhuojun, 27 Dec 2020
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Excellent

10/10
Exceptional
Verified traveler, 11 May 2019
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Amazing stay at Bulgari Shanghai

Lovely hotel overlooking the Bund. Probably the best view in Shanghai. The room was clean, the butler assigned to the room had superb service, and the Bulgari amenities were 5 star quality. The location is the only downside for this hotel as you would need to get a cab to go anywhere, but the concierge is nice and will call a cab for you if you call a few minutes ahead. If you have any tour of any kind, leave early to count for traffic and taxi to arrive at the hotel. Not many cab drivers knew about the location so we had to give them manual directions which would not work if you don’t speak Mandarin.

10/10
Exceptional
Verified traveler, 10 Apr 2019
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Service is good and hotel is very new. All staffs are friendly

10/10
Exceptional
Verified traveler, 25 Mar 2019
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Excellent experience , good location, modern hotels

10/10
Exceptional
Farid, 19 Mar 2019
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We liked the location, cleanliness, and above all the staff. They were all very helpful and extremely friendly. We didn't like the internet service, breakfast, and the fact that the swimming pool was closed. Overall, a great place to stay in Shanghai.

10/10
Exceptional
yoonsunpai, 18 Mar 2019
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Our room was served with Fion. And she is awesome! I was touched with Fion’s caring and I feel so blessed and be loved when I stayed in this hotel. I love everything from there. Love it

10/10
Exceptional
chris, 06 Jan 2019
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nice

nice

10/10
Exceptional
Andrew, 18 Dec 2018
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A Luxury break.

From the moment of arrival the staff treated you as a VIP but the were not intrusive. From the welcome drink of hot chocolate to the free chocolates and soft drinks in the mini bar were the touches making the stay even more special. The spa was comfortable with a very nice swimming pool and steam room - the massage although expensive was a good experience in a large private room. The room was well laid out and spacious with good WiFi and big screen television. Unfortunately the whiskey bar closes at 9.30 but the bar on the 47th floor had good ambience with great views. The only issue was the evening food in the bar was not up to expectation but the staff handled it in a positive way, however the breakfast was very good and made up for it. The location at first felt a bit remote but it is only a 15 walk to the Bund. Can’t wait to have another night at the Bvlgari

8/10
Excellent
Kar Gee Mimi, 01 Dec 2018
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Surrounding need tidy up. Too dark decorations is difficult to adjust new environment. Can’t see well even if it is not clean.

10/10
Exceptional
Verified traveler, 10 Sep 2018
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Would pick this hotel anytime again

The combination of high quality hardware and excellent service levels made the stay a very memorable one. The rooms are very spacious and bedding, seating areas are very comfortably designed. But stands out most though is the absolute A-class service levels the team has brought forward. They have shown great hospitality and detail to attention.

2/10
Poor
Verified traveler, 24 Jun 2018
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Newly opened for 4 days, decided to try it out. Being BVLGARI, it can’t disappoint right? WRONG. It was chaotic as I had expected, being that it was NEW, and mostly Chinese guests scrambling around the lobby and nowhere to really sit while waiting for my room. Upon check-in, was told the room I booked was not available...however they offered an upgrade, and I waited for almost 2 hours, when I was told it would be 30 minutes. During my wait, I asked if there’s a place I could lunch. There was no space in the restaurant. Fully booked. By non-guests. I do not know why they don’t try to accommodate staying guests. The suite had a bad layout. The bath tub is inside the shower area. The mini bar items were not stocked. The view and the bed were amazing. The staff really tried their best I suppose. I’ll try it again after a year and maybe by that time it will be a true 5 Star Hotel.

10/10
Exceptional
So Ping Elaine, 25 Feb 2025
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Very nice experience . will come again

8/10
Excellent
Christian, 28 Oct 2024
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Só não foi perfeito porque a comida do hotel, além de ser cara, deixou muito a desejar. Caríssima e com poucas opções. Tive um problema com um hóspede chinês super grosseiro mas não tirou o brilho do hotel.

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