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25 Apr 2025
Friday
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26 Apr 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Cancun (Downtown Cancun), Blue Coconut Cancun Hotel is within a 5-minute drive of Plaza 28 and Cancun Mall. This hotel is 6.1 mi (9.8 km) from Tortuga Beach and 9.6 mi (15.4 km) from La Isla Shopping Mall. Make yourself at home in one of the 23 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Cash deposit required

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Essential workers only - NO

Important information

You need to know
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately MXN 50–150 for adults, and MXN 50–150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Entertainment

Non-smoking

Other

Breakfast available (surcharge)

Garden

Safe-deposit box at front desk

24-hour front desk

Number of outdoor pools - 1

Free self parking

Wheelchair accessible – no

Hotel reviews

7.6
Very Good114 Verified Reviews
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Cleanliness8.0/10
Service8.0/10
Comfort7.4/10
Condition7.4/10
Neighborhood6.0/10
Amenities8.0/10
2/10
Poor
Aditya, 27 Feb 2024
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It felt like living and walking in a brothel. People were consuming unacceptable things, and bringing strange people. The place is dirty, the economic room has no access to the ac. The worst hotel in 11 years of my travelling. The staff is arrogant and will use excuses not to use the same language. They charged me more than what I had to pay for. The continental breakfast included bread butter jam, with Tea of a glass of juice. Its a shame to be living in his hotel, and shame on Expedia for onboarding this apartment building(not a hotel).

4/10
Poor
Luke, 04 Jun 2023
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This is definitely not a place for tourists. AC was at an additional cost, there was only bedding on one of the beds, and half of the floor was covered in a puddle of water. The surrounding area is unsafe (confirmed by two taxi drivers) and was noisy during the night. Staff was friendly but staying here was more of a crazy story than an enjoyable experience.

6/10
Fair
monica, 03 Jan 2023
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Pros: close to downtown, restaurants, bus routes. Cons: bathroom smells, they locked us out on new year's eve.

8/10
Excellent
V Saikiran, 11 Jun 2022
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We need to be safe and mindful while going out!!

6/10
Fair
Verified traveler, 13 Jan 2022
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Not recommended

Mediocre, more of a motel. Beds were hard

10/10
Exceptional
Ross, 31 Dec 2021
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Great place! Super clean! The staff is wonderful and very accommodating.

8/10
Excellent
Jason, 16 Dec 2021
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Fun Fun Fun

Took some great photos! The fresh paint looks great.

10/10
Exceptional
Jesus, 13 Nov 2021
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All was good staff room..all grt

2/10
Poor
Verified traveler, 17 Aug 2021
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NOT AS ADVERTISED! Pool water do dirty you can’t go in. Can’t leave your room because the area is so dangerous. Do not stay here because it is cheap, pay more and stay somewhere else. Booked 2 weeks, only stayed one day because this place was so gross. Lost all my money because they would not refund me. Scam. They know what they are doing. Scamming people.

8/10
Excellent
Evgenia, 10 Jan 2021
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Cute place with friendly hosts

Extremely friendly and accommodating hosts - answer your messages within. Old but clean room in the very nice small but cozy gated area. I really have nothing to complain for the money I paid. This was a perfect choice for us as we only needed some place to spend the night. Thank you!

6/10
Fair
Verified traveler, 05 Aug 2019
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room price to stay the night is OK, however the hotel is not located in the main avenue as photos indicate. Hotel in general needs updates to compete with others.

10/10
Exceptional
Onika, 24 Dec 2018
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staff was great that make fxeverything great

2/10
Poor
Sam, 14 Aug 2018
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Very difficult to locate. Staff was rude, sheets towels and bathroom dirty. LOCATION IS INCREDIBLY DANGEROUS AT NIGHT. I’ve never actually written about a hotel prior to this but as a frequent traveler I would STRONGLY ADVISE that no one stay here.

6/10
Fair
David, 26 Jun 2018
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Only for one night

Is not what you see on picture. We stay here because of reviews but is not a long stay hotel.

2/10
Poor
Alejandro, 30 May 2018
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Blue Coconightmare

Not was it was advertised at all, place around hotel with high levels of criminal activity, we were practically hostages in our room after sun down, pool? LOL only during summer season!

10/10
Exceptional
David, 15 May 2018
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It is under remodelation I will cambak

Overall as a human relation ship very good quality of service. Location to many construction hard working people

6/10
Fair
Verified traveler, 17 Apr 2018
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Decent, bare minimum. You truly get what u pay for

First off the location is super sketchy. It’s literally like walking towards a abandoned neighborhood. The compound also looks run down and super old. The rooms were decent, extremely simple just the bare minimum, which was ok with me bc I’m almost never in my room anyway. This is a good place to tag for those who want to pay a dirt cheap price and still be downtown. Ladies, this is not a place you want to stay at all, because it’s sketchy and walking back at night might not be a good idea. Overall good price, but you def get what you pay for in this instance. As long as you’re aware of that, you’re good.

6/10
Fair
amanda, 05 Apr 2018
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Downtown

It was good they do not give you any change of towels in the room but it you to down to to the way in they will change you towels every day if you ask which is good They give you less soap,and,shampoo as the holiday goes on

10/10
Exceptional
Verified traveler, 03 Apr 2018
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Nice for the price!

Super clean and waking distance to Resturants and safe neighborhood can't beat it for the price!

10/10
Exceptional
Verified traveler, 17 Feb 2018
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Bright clean rooms, ideal location in Ciudad Cancu

The exterior of the hotel looks a bit run down, but the room was lovely bright and clean, with brand new aircon and fresh clean bedding. The area is right in Ciudad Cancun, a 15 minute walk from the bus stop and right around the corner from lots of local eats. This isn't zona hotelera though, you aren't anywhere near the strip. Which was great for us and for anyone looking for a stay in Cancun away from the tourist crowds. Staff were very welcoming here and the check in desk was open late.

10/10
Exceptional
David, 02 Feb 2018
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Very nice

Nice hotel and very friendly staff, one of whom speaks English 😉 Very clean rooms, hot showers, comfortable beds, off street parking, close to lots of restaurants, a cinima and banks. It was quiet and relaxing. It's probably too far to walk to the beach but I didn't try. I recommend this place, especially for backpackers looking for a break from the dorms.

8/10
Excellent
keith, 10 Dec 2017
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A price friendly gem in the heart of downtown.

This hotel is currently under renovations. The owner/manager is a wonderful bilingual lady. If you're going to Cancun and you want the real experience and not the fake México that the all-inclusive resorts pretend to be, this is the place. I will suggest renting a car though. They have secure parking. The hotel does not offer much. Clean rooms. Fresh towels every day. And there are 6 mom and pop food places within walking distance that your wallet will love. When the renovations are done this is going to be the cutest little hotel in the downtown area!

10/10
Exceptional
efrain, 27 Oct 2017
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Best buy for the economy and rest

Cancun has many options but this time I got the best for the money

4/10
Poor
Marisol, 05 Jan 2025
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Estaba limpia la habitación pero no tenía luz natural, e. staba ubicado en un estrecho pasillo. No muy cómodo.

8/10
Excellent
Pilar, 07 Feb 2024
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Saliendo del hotel ahi propiedades abandonadas

8/10
Excellent
Ameth, 11 Jan 2024
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No es un hotel lujoso pero está en una buena ubicación y el precio es muy accesible tiene una alberca pequeña y las habitaciones son cómodas y están muy limpias.

2/10
Poor
Verified traveler, 06 Dec 2023
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Fuir

Quand je suis arrivé j ai tout de suite demander a annuler ma réservation. Trop d insécurité dans la zone . Impossible de sortir après 8h du soir.

6/10
Fair
Rubicel, 01 Sep 2023
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Bien

6/10
Fair
Catalina, 01 Jul 2023
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.

10/10
Exceptional
Karly, 24 May 2023
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Me gustó la atención de la persona que atiende.

8/10
Excellent
Alma viridiana, 11 May 2023
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Falta mas en el desayuno realmente

4/10
Poor
VICTOR HUGO, 19 Mar 2023
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No me gustó, me dieron habitación sin aire acondicionado, me cobraron 4 por ciento de uso de pago con tarjeta, cuando esté debe ser absorbido por el negocio, no me gusto el lugar

10/10
Exceptional
Saúl, 30 Jan 2023
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El personal es muy atento y cumple con lo establecido.

10/10
Exceptional
Morten, 19 Jan 2023
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I think i got exactly what i paid for. Its not a luxory hotel,but the rooms are clean and the Staff Is Nice :)

10/10
Exceptional
Luis, 13 Dec 2022
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Excelente para pasar la noche

Excelente para pasar la noche, si vas a Cancún solo a dormir por ir a atracciones es ideal por qué ahorras en hospedaje, si tú idea es pasar el día en el.hotel busca mejores opciones

10/10
Exceptional
Sealtiel, 29 May 2022
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Todo excelente lo único fue q no pudimos usar la piscina por q estaba en mantenimiento pero de resto todo muy bien

10/10
Exceptional
Miyer, 27 May 2022
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Excelente

10/10
Exceptional
César, 06 Mar 2022
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Un ambiente muy agradable, el lugar está muy bien ubicado. Un trato muy amable del personal.

8/10
Excellent
hubert, 21 Jan 2022
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Bonne situation.

Personnelle très serviable et attentif, la chambre est spacieuse et minimaliste. La salle de bain es à l'image de la chambre avec de l'eau chaude uniquement à la douche. Le petit déjeuner est léger mais toujours servi avec le sourire. On regrettera que le. Prix soit majoré de 4 pour cent si vous payez avec une carte.

8/10
Excellent
sebastia, 13 Dec 2021
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Bien, Hotel de paso. Barato

Para una o dos noches esta bien, solo de paso. La ubicación no es la mejor pero andaba en auto y el estacionamiento estuvo bien. La cama es cómoda, buen aire acondicionado y el baño impecable. Cumplió mis expectativas considerando el precio que pagué

8/10
Excellent
Brenda, 01 Dec 2021
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No tiene elevador...

10/10
Exceptional
Abelyeros, 14 Nov 2021
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todo bien lo único raro es que me.querian obrar más por facturar

6/10
Fair
Juan, 29 Jun 2021
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No pudimos llegar al hotel las vias estaban cerradas x la policia y nos dijeron q no podiamos llegar caminando

6/10
Fair
Alee, 28 Apr 2021
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En cjanto a limpieza estuvo bien, la habitacion mas economica hace demasiado calor, la cama no ayuda mucho, no hay tele ni nada, no lo recomiendo, qyiza una con aire y television sea mejor

10/10
Exceptional
Saidy, 20 Mar 2021
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Estuvo excelente, lugar limpio, el personal super amable... el único pero es que la alberca no tiene muy buena ubicación pero de ahí en fuera un gran lugar lo recomiendo! A la vuelta está la avenida donde pasa la R1 que te deja en Cualquier playa de la zona hotelera, o ahí cerquita está una plaza , el Soriana, lugares para comer, queda super cerca el Mercado 28, el puerto de Juárez dónde salen los ferris para isla mujeres. Super!!! 👍

8/10
Excellent
Verified traveler, 08 Feb 2021
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Excelente limpieza y trato del personal ...todo bien 👌

8/10
Excellent
Ivan, 12 Aug 2019
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todo en el hotel me gusto. Está cerca de plazas, un. Solo trasporte a las playas, lugares para comer cerca. Todo bien

10/10
Exceptional
Verified traveler, 04 Aug 2019
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La atención de César fue muy buena y eficaz. Me encantó. Es un lugar muy tranquilo.

10/10
Exceptional
Verified traveler, 20 Jun 2019
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Muy buen servicio la habitación limpia el personal amable

10/10
Exceptional
Sealtiel, 23 May 2019
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Exelente lugar muy comodo esta bien ubicado cerca de la terminal de autobuses Ado y de puerto Juarez

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