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19 Jun 2025
Thursday
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20 Jun 2025
Friday
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2 Adults - 0 Child
1 room

BIT Tulum
6.6

Fair

3 Guest reviews

6.6
Fair
3 Verified Reviews
Read all reviews
Cleanliness6.0/10
Comfort10/10
Condition7.0/10
Amenities6.0/10

10 5 Av Sur, Tulum, Mexico, United Mexican States. See map

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Concierge services
Laundry facilities
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See map

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Hotel Description

Located in Tulum (La Veleta), this apartment is within a 10-minute drive of Tulum National Park and Gran Cenote. This apartment is 3.8 mi (6.1 km) from Tulum Beach and 4.1 mi (6.6 km) from Tulum Mayan Ruins. Make yourself comfortable in this air-conditioned apartment, which has a kitchen. A 43-inch flat-screen television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a coffee/tea maker and a washer/dryer. Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Hotel policies

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Resort fee: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. The host will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Beach services

Non-smoking

Other

Concierge services

Laundry facilities

Garden

Number of outdoor pools - 1

Free self parking

Rooftop terrace

Beach towels

Uncovered parking

Garage

Off-street parking

Wheelchair accessible – no

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

6.6
Fair3 Verified Reviews
warning-sign.svg
Cleanliness6.0/10
Comfort10/10
Condition7.0/10
Amenities6.0/10
2/10
Poor
Victoria, 09 Jan 2024
expedia-logo-v2.pngTraveller

Poor communication from owner property, which is miles away on unpaved "roads" that became a mud lake cars could barely cross. Address is not correct and it took over an hour to get someone to answer and come help us into the unit. The unit was covered in construction dust, there was ongoing construction within the property, as well as a loud club across the street. None of the tvs worked. The qr code they give you in the unit to ask for help is broken and its impossible to get help. No cell signal and shoddy wifi. Master bedroom started leaking from the ceiling first night, flooded half the floor. Tried to get help numerous times no answer. The man who let us in gave us his number to call if we needed a taxi, he never amswered andwe were stuck for half the day trying to get a signal or get transportation. There was no water pressure at all in the showers or sinks, water barely hot and also brown. Laundry area litterd with construction debris and sketchy ladder you had to go under to access the machine. Pool on top floor was uninviting and seemed unclean. Plants were dead and still in pots. The place has no windows and feels like a 3d MC Escher labrynth with narrow stairs that feel like the stairs to hell. Do not rent.

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