Exceptional
954 Guest reviews
80 Blue Jays Way, Toronto, Canada. See map
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Located in Toronto (Downtown Toronto), Bisha, a Luxury Collection Hotel Toronto is within a 10-minute walk of Rogers Centre and CN Tower. This luxury hotel is 0.4 mi (0.6 km) from Metro Toronto Convention Centre and 0.5 mi (0.8 km) from Ripley's Aquarium of Canada. Make yourself at home in one of the 96 air-conditioned rooms featuring heated floors and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events.
No rollaway/extra beds available
LGBTQ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
French
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Concierge services
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Express check-out
Outdoor seasonal pool
Number of restaurants - 2
Number of meeting rooms - 4
Valet parking (surcharge)
Rooftop terrace
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Terrace
Electric car charging station
Ballroom
Banquet hall
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Food and water bowls
Nice hotel. Room was very nice. Very close to the Roger Centre. The on site restaurants are great.
Always impeccable
staff are great. They are the reason I return
Unique property
I like how quiet and well put together everything is
Very nice hotel and staff.
Amazing and classic
My stay was amazing and definitely made my birthday a memorable one.
Staff was great. The room was awesome. They gave me an upgraded room too with better lighting and view. Restaurant choices in the hotel were very nice. The food was great. Loved that place. Would definitely go back and stay at the Bisha Hotel again
N/a
Great perks for expedia members and amazing rooms also got a free room upgrade, amazing food, everything was great.
The customer service was exceptional
The whole experience at the Bisha Hotel was just great, I can't say there was anything that wasn't ... except perhaps the weather, which was terrifically wintery, but that was beyond the scope of even the capable hands at the Bisha Toronto.
Beautiful property and amazing staff ✨️
What an incredible place to stay!! This place will make your friends jealous and everyone will want to go here!!
From the moment we arrived at Bisha, we were treated like VIPs. From the friendly and caring staff who were ready to cater to any requests (special thx to Norbert and Doris!), the special birthday touches for our milestone celebration, to the cool lounge, great cocktails & DJ and excellent coffee shop (French Made) we loved it all!! We would highly recommend this hotel and will stay there again. We already had other plans otherwise we would have had a meal at their restaurant, Kost. If you want a special experience, pls visit Bisha.
Always a fantastic stay at my “home away from home”. The staff and the hotel itself are fabulous always, as well as the rooftop restaurant KÖST is one of a kind!!! A always!
Amazing as always
This hotel was fantastic. My girlfriend and I stayed for Valentine’s Day and this was the best room we’ve stayed at. The staff were very kind and the rooms were exceptional. They welcomed us with some complimentary Prosecco and brought our stuff up for us. The restaurant was great (a little pricey though) The only reason this isn’t a 5 star, 10/10 is because they hosted a live music Jazz night that was supposed to end at 10pm and when we showed up at 9pm, the live music had already ended. We were in the hotel since approx 6:30pm and would have arranged to show up sooner had we known. Valet also took 40 minutes, which was a bit of a long wait (they did inform us there was a car blocking the car drop off after we had been waiting 25 minutes)
Great service at this hotel from the whole team. This will be my go to hotel going forward in Toronto.
Great Location
Love this hotel
Great boutique hotel
Wonderful Toronto date night hotel
From check in to the quality of the room and promptness of service everyone and everything has been above and beyond. Highly recommend.
Bisha is the Best
Always an amazing experience. Staff is super friendly. Rooms are terrific and onsite food and bar are excellent and very walkable. Five stars!
Amazing hosting by Jacob. He went the extra mile to make me feel special.
Beautiful property and exceptional hospitality
Amazing
Great as usual
Great service!
It’s always a great stay! Repeat customer, excellent property. Highly recommended.
We stayed at the Bisha as it was in walking distance to the theatre we were attending. We were able to have valet parking and enjoyed dinner at the rooftop restaurant, KOST before the show. The staff were extremely professional and very helpful. We would stay there again.
Amazing service and friendly staff!
Five-Star Experience!
From the moment I stepped through the doors, my stay at this hotel was nothing short of phenomenal. The luxury modern design, creating a sleek and sophisticated atmosphere. The room is impeccably appointed, featuring bed that is ridiculously comfortable, the shower, has the added touch of heated floors – a truly welcome luxury. However, what truly elevates this hotel is the impeccable service. The staff is incredibly attentive and friendly, going above and beyond to ensure every guest feels well-cared for. A special thank you to Doris Shayla, Norbert, Alex and Katie for your commitment to keeping clients happy. The hotel's location in the downtown area is also a major plus. Being within easy walking distance of numerous restaurants and a shopping mall made it incredibly convenient. And speaking of restaurants, I would highly recommend dining at Akira Back restaurant, located right in a lower level of Bisha hotel. It's a truly exceptional dining experience that shouldn't be missed. Overall, my stay was exceptional. I would highly recommend this hotel to anyone looking for a luxurious and convenient stay with outstanding service. Exceptional experience across the board, I can't wait to return!
Girls celebrating
Totally amazing stay. For my friends birthday Gorgeous room, hotel staff so nice and welcoming, always happy to help out. They even left a really thoughtful message and birthday treat in the room for my friend! Bonus was lobby bar at night, great vibe and music was really good. I would stay at Bisha again in a heartbeat
This is not a five star hotel. The showers ate terrible …. No water pressure! It is dark and carpets and elevators dirty
I can’t speak highly enough of this hotel. Maria and the other staff member in the front-desk were amazing and provide us the most incredible customer service, I ever received. They consistently ensure my stay are very comfortable & pleasant. The hotel decor was creative, different and fabulous. We will definitely be coming back. Everything was top notch.
Perfect five star hotel
Lovely hotel, friendliest most helpful staff, especially the front desk that I’ve ever dealt with. Great location too.
The best hotel in toronto!
This is the best hotel in toronto. We love coming here for quick get aways. The hospitality is absolutely amazing.
The hotel was in a good location.
This was the best hotel stay I have ever had in North America. From the moment we walked in Zain treated my wife and I like gold. We told him why we were there, and he upgraded our room from the Nina to the Andy; which has never happened to me before. He then proceeded to give us a glass of champagne, which was simply the icing on the cake. Our experience from check in to check out was so amazing that we booked another stay while sipping coffee in bed. The hotel is stunning, the attention to detail is amazing, the bar downstairs is an absolute vibe, BUT; the staff's attention to their guests is what makes this place so special. Whenever we go back to Toronto this will be the only hotel I stay at. Thank you!
My favourite hotel in Toronto. Great hotel, location, staff.. can’t beat it!
No self parking. Valet parking only . Great service . Great location.
What a great discovery in Toronto. The Bisha Hotel is undoubtedly a very chic and sophisticated property. The rooms are big and nice. Well equipped but the team that managed is the best.
Absolutely great hotel, excellent staff at reception
Rooms appeared clean.
Nice hotel, I had to park on the street to find the missing valet. I asked at the front desk and they took care of it but I had to ask if that was a service they provided. Hotel over all is nice. If they are trying to make a real 5 star they need to vacuum the hallways more often. I noticed crap on my floor, in the elevator and on the main floor. I did only stay one night and I would absolutely return to the property. I only had the chance of trying the Japanese restaurant which is attached to the property. Excellent food. Expensive but excellent. Staff there were amazing. The room was very nice, no complaints what so ever. I guess the biggest thing for me was the lack of a valet, downtown Toronto is busy and can be overwhelming for someone not accustom to that type of environment.
I had a great experience at the bisha toronto. Everything was amazing. I was greeted nice with champagne upon check in, shaila reached out to me multiple times to make sure I was satisfied with my room. The hotel is close by to everything in Toronto! The restaurant/bars inside the hotel is great as well. I asked for a certain theme for my stay and they made sure they accommodated it for me along with early checkin! This is hands down the best hotel in Toronto. I will be staying here the next time I come back!
Very good service
Beautiful
Awesome property awesome people
Love the decor and the staff go above and beyond!
Funky hotel, great location and wonderful staff.
The room was gorgeous, the rooftop bar was great, location was excellent but the stand out which propels this hotel into one of the best I’ve stayed at this year (approx 150+ nights) has to be the staff. They were outstanding. I’d highly recommend staying here.
Very luxurious
I love everything at this hotel.
I had a wonderful experience at the Bisha hotel. The service was exceptional.
Definitely one of the favorite hotels in Toronto
Thank you for having me. Would return, highly recommend
It was great - loved every minute of my stay
great updated hotel good food choices and great shower
Nice hotel in a great area. Heated bathroom floors are amazing.
Superb everything about it
Exceptional service
Fave hotel in Toronto
If you’re a cosmopolitan soul who loves an atmosphere with a sophisticated edge, Bisha Hotel in Toronto is your perfect match. With just 96 rooms, this boutique hotel exudes exclusivity and charm. The bold black decor dominates the space, making you feel like you’ve stepped into one of New York’s chicest clubs. The hotel features an impressive restaurant on the 44th floor, offering breathtaking views alongside delectable dishes. On the ground floor, you’ll find a stylish bar that transforms into a vibrant nightlife spot starting Thursday evenings. For fitness enthusiasts, the gym is exceptionally well-equipped. Adjacent to the hotel’s main restaurant is Akira Back, an outstanding Japanese dining experience that you simply must try. Also on the ground floor is a café with boulangerie vibes, perfect for those mornings when you’d rather enjoy a light pastry and coffee than head up to the 44th floor for brunch. The location is unbeatable. We were able to walk to theaters, cinemas, and top-notch restaurants with ease. Bisha Hotel truly captures the essence of urban elegance and convenience. Highly recommended for travelers seeking a unique and luxurious experience in the heart of Toronto!
At a time when good customer service is rare… The Bisha hotel was outstanding! The staff were warm and welcoming. They sincerely seemed to enjoy and take pride in their jobs. The rooms were clean and well appointed with modern decor. The on site restaurants were also excellent. The food was delicious and well presented. The wait staff were extremely personable. It was definitely a night to remember.
Very good
We had a wonderful stay at this hotel.
Glass of champagne upon arrival was the first clue that choosing the Bisha was the right choice. Taylor Swift inspired friendship bracelets, beautiful themed decor on each floor and the Lover Lounge complimented our concert related experiences! Beautiful and comfortable room! We had a wonderful stay.
Staff went above and beyond to make our stay enjoyable! They let us check in early before the Eras Tour, which i'm forever grateful for. They had our room ready as soon as we touched base in Toronto. They put in so many thoughtful decoration and event decisions to make the Eras tour experience fun for all guests. They were also very helpful with answering any questions. Highly recommend staying here.
The customer service was great at this hotel. The restaurant Kost was great, and the food was excellent. The hotel rooms were clean and high quality. The room service was good. Our favorite part was the lounge near the lobby. It was so fun at night.
We stayed there during the Taylor Swift tour. They completely transformed the hotel into a Taylor theme. It was absolutely wonderful. Outside of that, the rooms are fantastic and staff was great.
Great food, great service! Would book another stay at this hotel!
Great as always
Amazing staff and hotel!
Beautiful hotel, outside area off of "suite" was dirty and surrounded by buildings. Room was nicely appointed, but could have been better kept and cleaned.
Great spot. Beautiful and clean and super friendly staff. Thank you xx
Best service
From the moment we drove up to the doors to the day we checked out, the service had been 110%! I felt like royalty. Cake was left for our birthdays when we first saw the room. Loved the heated bathroom floors as well. Always referring to me by name. We had an issue with the shower draining too slow and they got it rectified while we were out for the day and left a personalized apology note with a complimentary charcuterie board. I feel like this is the best hotel experience I ever had and I’ve traveled a lot. I’ll absolutely be back. I wish I could remember everyone’s names but I can’t. But from the front desk staff to those who brought our vehicle up, all contributed to an amazing experience. Thank you!
Very nice experience
Very nice hotel, clean, awesome style, friendly staff. A bit expensive, but the experience was very positive overall!
Very good experience and customer service
Great stay at Bisha. The pros: great location, wonderful staff, nice room and bathroom, good sheets, lovely rooftop breakfast spot. The cons: lumpy hard bed, poor quality towels.
Great staff, big room and comfy bed. The only recommendation is that the towels and robes get replaced. They’re worn, discoloured and no longer soft.
Fantastic stay with beautiful decor throughout the hotel and first class service from all staff. So many great dining options close by too and a fun bar within the hotel itself.
Definitely would love to stay here again when visiting Toronto :) easy access to all cool spots and great dining options!
Love the heated marble floors
Bisha is my new go to Hotel in Toronto. Excellent location, fantastic rooms coupled with terrific design! You won’t be disappointed!
Great staff and cool rooms. Hotel bar has a nice vibe. They do everything toake your stay great.
Beautiful room! Clean!
Everyone at the hotel was wonderful-friendly, helpful, & gracious. Service was top notch; we would definitely make a point to stay here again.
Pleasant and beautiful stay
There was a lot of noise and the hotels rooms are not well maintained.
Excellent staff at reception and valet. A bit dark and moody for vibe so just a heads up on that detail. But great location and options for dining within walking distance.
We had the best time in this hotel! Thanks to Shaila, the best! :)
Nice experience
We had the pleasure of staying at Bisha for a week. Initially, it wasn't all perfect, but the staff demonstrated their utmost kindness and warmth towards us. The management team, Ms. Jenna, is truly remarkable. She possesses excellent communication skills and is adept at making her clientele feel welcome. This is a remarkable location for the hotel, even though it is situated right by a bustling street that didn't
Exceptional staff service
A great hotel. Fantastic location. Only feedback is their soap as way too Much fragrance in it and should have some alternatives.
Stayed there while attending a wedding near by which was close and convenient to walk to. Although it was expensive for one night, it was worth the price! With the friendly staff and great atmosphere I will definitely attend again next time I need a place to stay!
The design and theme are unqiue, upscale, trendy. Service was great! Bed was comfortable and clean. Above expectations
Bisha, a Luxury Collection Hotel Toronto | Hotel in Toronto | Travala.com
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