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29 May 2025
Thursday
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30 May 2025
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Big Apple Hotel in Montego Bay, you'll be a 2-minute drive from Doctor's Cave Beach and 7 minutes from Montego Bay Cruise Ship Terminal. This hotel is 7.7 mi (12.4 km) from Rose Hall Great House and 7.4 mi (11.9 km) from Montego Bay Convention Centre. Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel policies

No elevators

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Check-in from: 6:00 AM
Check-in by: 5:30 AM
Check-out by: 12:30 PM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
Optional fees
  • Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
  • Pet fee: USD 20 per accommodation, per day
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Smoking areas

Banquet facilities

Other

Coffee/tea in common areas

Breakfast available (surcharge)

Safe-deposit box at front desk

24-hour front desk

Wedding services

Designated smoking areas

Number of restaurants - 1

Free reception

Number of outdoor pools - 1

Snack bar/deli

Free self parking

Number of bars/lounges - 2

Shared microwave

Wheelchair accessible – no

Hotel reviews

4.6
Poor57 Verified Reviews
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Cleanliness4.6/10
Service6.0/10
Comfort6.0/10
Condition4.4/10
Amenities4.2/10
2/10
Poor
Gabriel, 01 Feb 2025
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If this is the only hotel you can afford do not even book a trip to Jamaica

2/10
Poor
Andrea, 20 Jan 2025
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The rooms were very very old and dirty. The sheets and pillow case had stains, couldn't connect to wifi, slippes on watee on the front porch. And no hot water. ,i can go on and on

8/10
Excellent
Natalie, 06 Jan 2025
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Room with a view

Great view from balcony! No food on site but excellent recommendation with Peppers restaurant walking distance block away. Air conditioner was working but did without nevertheless.

2/10
Poor
Robert J, 04 Jan 2025
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The room and bathroom was very dirty. I would never come back there or send anyone there. it wasca disgrace to stay there

10/10
Exceptional
Brydell, 12 Aug 2024
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Staff was friendly & fun. Had a good stay for one night

4/10
Poor
Angela, 05 Aug 2024
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Location and view in the back was good.

2/10
Poor
Andrew, 04 Aug 2024
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I hated everything. Nothing was up to standard.

4/10
Poor
Sandra, 16 Jul 2024
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The property has a lot of potential to be great but needs tlc. The sights overlooking Jamaica are breathtaking. The bedding was not clean and the room needs updating.

2/10
Poor
Deverton, 09 Jul 2024
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Big Apple is Bad news Dirty,Mosquitoes eat you alive No WiFi they will lie about the WiFi NO FOOD, I mean no food at all. Totally rundown, no glass in the window to my room. Toilet does not work, no water in the face basin Dangerously exposed electrical cables Broken smoke alarm No shower head on shower Lots of mess in the pool They promised free shuttle to the airport but the driver will still charge you $3000 when dropped off although the fair is $2000 on chartered taxi and $150 on route taxis. You won’t see professionally looking staff just two men smoking mariwana. SOMEONE TRIED TO ENTER MY ROOM AT 2AM THANKFULLY MY DOOR WAS LOCKED. I didn’t sleep after that The decision is your but you’ve been warned.

2/10
Poor
Charles, 08 Jul 2024
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I didn’t stay at the property because they had no running water and no air conditioning after the hurricane beryl. I am waiting on a refund from the charges

4/10
Poor
Patrick Brown and Abeba, 19 Jun 2024
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Hotel needs to be renovated

6/10
Fair
Natalie, 22 Mar 2024
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Difficult to find. Google maps took me to the wrong location.

2/10
Poor
Hyung, 17 Mar 2024
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Sketchy area and very dirty inside and out of property.

4/10
Poor
Oneil, 12 Mar 2024
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This property is at a great location but it just need some TLC. The staffing is not great and they have no amenities. No security and you park at your own risk.

6/10
Fair
JILLIAN, 07 Mar 2024
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PLAYING MUSIC TIL 5AM

10/10
Exceptional
QUONESHIA, 04 Mar 2024
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The property was ok you get what you pay for. The staff was very nice and helpful.

2/10
Poor
maria l, 03 Mar 2024
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This has been my worse experience ever and I have been traveling for at least 30 years all over the world. The hotel was dirty. We never received clean linen. The furniture was broken. The bathroom leaked and had broken tiles. There was no dining services, not even coffee. There was a party under our room for 8 hrs. It didnt stop until 4am, after police intervention. There was nothing to recommend it except for the exceptional view and central location.

2/10
Poor
maria l, 29 Feb 2024
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There were so many problems, its difficult to know where to start. The entire property was filthy. Our rooms were never cleaned. We never recieved clean linen in the 6 days of our stay. I received two towels (stained) on day 1 and no other. Garbage was never removed. There are NO dining facilities. Not even coffee, tea or water. Pool was not clean. Bathroom had a leak on the floor that was never attended to. No one could answer any questions. Sunday apparently was party night. Loud Music until 4am. It was eventually turned off by the police. I did not sleep fot 5 days. I would never visit again.

6/10
Fair
Anjean, 26 Feb 2024
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I like that it's quiet and close to the beach and shops

2/10
Poor
Kristina, 25 Feb 2024
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The owner of this property should be ashamed. This place is outdated, dirty and has a damp and haunted atmosphere. I feel it mostly for the employees, they can only do with what they are given.

2/10
Poor
Sheldon, 19 Feb 2024
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The property was very dirty and should not be used at all

2/10
Poor
Erica, 16 Feb 2024
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This is soooo old fashion, dirty,nasty, no hot water no towels, this is not a hotel, don’t know what to call it?? The only thing is the view of the strip and airport wasn’t too bad,otherwise I wouldn’t go back there not even for free ..this place is horrible.I paid for a king size bed and they gave me a full bed,, nasty and creepy.the pooi needs to clean

10/10
Exceptional
Denise, 08 Feb 2024
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Friendly staff and great views

8/10
Excellent
Krzysztof, 29 Jan 2024
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For someone traveling on my own, it was a great place to stay that was affordable while being very close in between downtown and the sangster airport. It would be a better rating if the loud music was turned off. Only reason Im saying this is if a family with children would ever arrive. Other than that good place.

4/10
Poor
Trudy, 27 Jan 2024
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Na

10/10
Exceptional
Gerin, 11 Jan 2024
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THE PROPERTY REST PEACEFULLY IN THE HILLS OF MONTEGO BAY WITH A GORGEOUS MOUNTAINTOP VIEW OF THE OCEAN AND HIP STRIP...THE OWNER WAS VERY HOSPITABLE AND HELPFUL. SIDE NOTE TO ALL JAMAICA TRAVELERS, MAKE SURE TO BUY YOUR FAVORITE BOTTLES OF IMPORTED LIQUOR LIKE TEQUILA, VODKA, GIN, HENNESSY ETC.

8/10
Excellent
Verified traveler, 02 Jan 2024
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Can’t wait to see the new upgrades by the summertime.

2/10
Poor
Abass, 13 Dec 2023
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The room has no cable tv, no AC and the driver warned us about the unsafe situation in the area. It is the hotspot for Yahoo boy( internet fraudsters) and drug dealers motel. Also, the big building you in the picture is not the big apple hotel. The big building is opposite to the so-called big apple hotel, so they are using that building to mislead people. The so-called big apple hotel is a small residence house, so don’t be fooled by the big building that they tend to show. It’s a bait and switch post. I had to check out after 30 minutes of checking in because of heat in the room.

6/10
Fair
Marcel, 26 Jul 2023
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Location Manager and staff were very kind and friendly. Conveniently located near the airport and above the strip.

2/10
Poor
Timika, 23 Nov 2022
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Woke up to a bug crawling on the bed. Ants were on the wall the small tv sat on a little table leaning on a wall. The bed was a Full not a Queen and the bedding was old with a couple stains on the sheets. No blanket/comforters.The bathroom ok we killed bugs on the floor iand the wall the water in the sink we just let it run to get hot to wash our hands. The shower was so dirty and old. It looked like a gas station off a highway bathroom with a shower super small. It was the worst stay every in all my travels. I can't believe Expedia offers this I have pictures to show. We stayed one nit and checked in to our resort the very next day. I felt so dirty that next morning we slept with our clothing on and on top of sheets so not telling what was crawling when we finally went to sleep. The taxi driver warned us that itit's a place she wouldn't stay but we were thinking only one night. Never again and I do not recommend. The place had fake advertisements of a club VIP and restaurant. Neither it sits off a very busy road of traffic. No nothing else. Hopefully this helps others. No I do not recommend once again. It is not a over night stay place I am sure most would have check right back out after entering the room.. I honestly wanted my MONEY back and the taxi driver did not lie. She said if you want me to come back and get you text me. She had people do that before but wanted to be honest with us. It made me question Expedia No No No It was more but that should be enough

10/10
Exceptional
Lakeita, 30 Aug 2022
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My daughter and I traveled a day early and although it was a last minute booking we enjoyed our stay. Major and the ladies at the hotel were very friendly and kind. Peppers Restaurant was the best recommendation that we could have ever asked for.

2/10
Poor
Karen, 08 Aug 2022
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Horrible experience. This property is a roach infested dump with rooms with smelly sheets and towels and missing light bulbs. While staying at the Big Apple,I fell in a ditch in the driveway which was covered with mini pools of water with a foul pungent like odor. To top this off, I was fraudulently charged for two rooms when I only occupied one. I have been trying to rectify the fraudulent activity for nearly 2 weeks and each time the answer from Expedia has remained the same:"we tried calling the hotel but the manager is not available". As one who as travel the world I can without a doubt say that the Big Apple is the worst place I have ever stayed at. I felt very unsafe and disgusted by this filthy place.STAY AWAY unless who want to be charged for room(s) you did not occupy or you enjoy staying in filth!

2/10
Poor
Ora, 30 Jul 2022
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The hotel has potential but the hotel needs upgrading. The rooms have a musty smell. It seems like the owner and workers stay on the compound. The water in the shower didn’t work. The shower have dead bugs. I was disappointed. We woke up to a knock at our door. It was a man asking for money. After that we left. We didn’t feel safe.

4/10
Poor
Carla, 24 Jul 2022
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Good ocean view. The room toward Queens Drive is noisy with vehicle sounds all day and night. No wash cloth or towels were provided. The toilet and showers need upgrading. The toilet would not flush properly.

2/10
Poor
Julene, 24 Jul 2022
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DO NOT STAY HERE! Horrible!!! I booked 2 rooms for 5 people. Called and confirmed my room the morning of and was told we would have our rooms available to us. I also messaged on Expedia about my arrival and confirmation and received a response just saying “ok”. Upon our arrival we were told that they were fully booked. How is that possible after my money was taken, phone calls was made, and message confirmation???? The big heavy man had me come to his office which stunk since he was in there smoking. He was very condescending me telling me I shouldn’t be so upset and to put my bag down to talk to him. He then said he only had one room that they don’t normally rent out. When we went to check it out it was disgusting! IT SMELLED OF MOLD AND MILDEW. No be talkative, the windows cannot be opened, and the fan that was on was producing zero wind. It was insulting to show ANY one that room. He also tried to question the validity of me calling in which I pulled out my phone and called the same number again, and when the front desk rang he just stared at me. ZERO stars and this venue should be shut down and renovated. Horrible service! They also just had random people in the lobby, in which I believed lived there. It was just a very suspicious venue.

2/10
Poor
Oliver, 24 Jul 2022
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Unsafe unclean nothing works on this property

10/10
Exceptional
MARLETTE, 13 May 2022
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First i must say i love the location and upon arrival the staff was very welcoming place very clean the room was comfortable and clean ac worked and tv also i am very happy with the services here and its very affordable given the fact its close to airport. Wifi and hot water also worked well ..i will definitely stay again

6/10
Fair
Verified traveler, 24 Mar 2022
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No shower

Shower did not work in room,

2/10
Poor
Franklyn, 05 Mar 2022
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Poorly maintained no tv service no house keeping no towels in room

10/10
Exceptional
Jose, 01 Feb 2022
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Great clean very friendly Love to go back The only think i had to orde food even tho they had a kitchen in site

6/10
Fair
Austin, 08 Jan 2022
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Budget hotel very close to the airport. The balcony had a gorgeous view of the ocean but the room was not in the best shape, for example AC didn't work so they gave us a fan. I would stay again in a pinch but wouldn't stay for holidays.

2/10
Poor
GETA, 26 Dec 2021
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Checking in bad start up. The manager wanted to “ upgrade my room to a KING single toom asking for more money. I refused saying I already have a LUXURY king size room. Room status. Deplorable. No bed cover. The toilet was leaking feeling the bathroom floor of water which was spreading into the room. The shower floor was broken and patched with a pitiful ugly patch up. The shower was also leaking somewhere before the water hit the shower head. The room floor was somehow clean but dust in the corners. The balcony was probably never swept. In front if the balcony was a cement floor full of cigarette ends. Definitely a major NO NO.

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