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23 Jun 2025
Monday
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24 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Beyond Patong
8.2

Excellent

247 Guest reviews

8.2
Excellent
247 Verified Reviews
Read all reviews
Cleanliness8.2/10
Service8.0/10
Comfort8.4/10
Condition8.2/10
Neighborhood8.8/10
Amenities8.0/10

8 Sawatdirak Road, Tambol Patong, Patong, Thailand. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Childcare
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Hotel Description

Beyond Patong is centrally located in Patong, a 3-minute walk from Patong Beach and 8 minutes by foot from Jungceylon Shopping Center. This eco-certified hotel is 2.3 mi (3.7 km) from Bangla Road and 4.7 mi (7.5 km) from Karon Beach. Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and minibars. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Patong? This hotel has 4650 square feet (432 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Travelife

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Airport shuttle fee: THB 2300 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Thai

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Non-smoking

Childcare

Business facilities

Banquet facilities

Other

Hair salon

ATM/banking

Concierge services

Airport transportation (surcharge)

Conference space

Children's pool

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Wedding services

Grocery/convenience store

Number of restaurants - 1

Conference space size (feet) - 4650

Conference space size (meters) - 432

Number of meeting rooms - 1

Number of outdoor pools - 1

Parking (limited spaces)

Free self parking

Number of bars/lounges - 1

Number of poolside bars - 1

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Banquet hall

Wheelchair accessible – no

Hotel reviews

8.2
Excellent247 Verified Reviews
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Cleanliness8.2/10
Service8.0/10
Comfort8.4/10
Condition8.2/10
Neighborhood8.8/10
Amenities8.0/10
10/10
Exceptional
Gareth, 05 Jan 2025
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Spacious and clean room

Room was spacious, in great condition and massive bed.

10/10
Exceptional
william, 22 Dec 2024
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Staff was very nice and helpful. Room service was always on time. Definitely would recommend if you plan on staying in the Patong area!

10/10
Exceptional
eddie, 18 Dec 2024
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Excellent location

10/10
Exceptional
Santander, 22 Nov 2024
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Beyond patong Phuket

Very good friendly staff and very close to every attraction in patong.

10/10
Exceptional
Thao, 03 Nov 2024
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Everything are perfect here and everything very convenient we wish have more time to stay longer , highly recommend to everyone, we will be back with our family

10/10
Exceptional
Nosa Hope, 19 Jul 2024
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It’s actually very good

6/10
Fair
Mark, 06 May 2024
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Unimpressed

The walk to the room was never ending. Very off putting. Then the walk to the pool was another massive trek, across what looked a bit like a building site to a pool area which didn’t live up to expectations based on the photos. We didn’t even try and use it. It looked unappetising. The room itself was uncomfortably dark. There was a window but it just led to an indoor area so there was very little natural light. Awful. And the ‘balcony’ area was pointless as that, too just looked over an indoor area. Below us in this indoor area there was a Muay Thai training area. Every morning they would be punching, kicking and grunting very loudly and it sounded like people were being tortured downstairs. I would never even consider going back to this hotel and I wish I’d gone for one of the cheaper options. We also asked about a late checkout and they said would charge us 500 baht per hour! So we didn’t bother with that, either.

8/10
Excellent
hung, 22 Apr 2024
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Great location even not close to airport

10/10
Exceptional
Matthew, 21 Mar 2024
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1 minute walk to the beach. We extended our stay we liked the location so much. Wouldn’t recommend the morning buffet option with so many great alternatives. Will likely stay again when we return.

6/10
Fair
Tony, 05 Mar 2024
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Pictures are very outdated. Pool and pool area was below average, had a cheap rout 66 motel vibe about it. Nice rooms close to the beach. That's about it really.

6/10
Fair
Daniel, 28 Feb 2024
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Top bar was very small and only open till 7pm,no restaurant for dinner breakfast too expensive and my room view sucked !!! roof and ac units. But the bed was great and the people very nice .

8/10
Excellent
Tahseen, 30 Nov 2023
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good one but stuff support / manpower to increase.

2/10
Poor
Andrew, 24 Sep 2023
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Paid extra for upgraded room. Got a room above construction of new gym. jack hammering, hammers and grinding. Asked unhelpful uninterested desk staff for another room. Unlucky for them I speak Thai and understood everything they said about me. Offered me another room further away on property with single beds. Do not stay at this hotel Noisy and very rude staff that should try another career.

6/10
Fair
Lee, 22 Sep 2023
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This property was only ok and you could do better for similar money. The room I stayed in was very dark with almost no natural light or opportunity for ventilation. It was also right above a food/drinks market and was very noisy at night until quite late at night. The room cleaning staff were lovely however and the location is convenient.

8/10
Excellent
Colin, 29 Jul 2023
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Beautiful room, lovely staff

8/10
Excellent
PAN LONG, 02 Jul 2023
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Lot of mosquitoes

10/10
Exceptional
Amna, 13 Jun 2023
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Very good service at the beyond and the staff are extremely helpful. The pool area is really nice with a great view. A very good location and 2 min walk to the beach, 5 -10min walk to bangla road and lots of food places nearby.

10/10
Exceptional
Malik, 19 May 2023
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Beautiful property and accommodations. Staff was friendly and efficient. Excellent location right across from shopping, restaurants/bars, and a few minutes walk from beautiful Patong Beach. I’m looking forward to having a longer stay there on my next visit to Thailand 😊

6/10
Fair
Stephen, 19 Mar 2023
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Only one rooftop pool was open, the pool with the seating circles was closed and appears to be in need of major renovations. Room was clean and bed was extra large and comfy.

10/10
Exceptional
Alexandria, 04 Dec 2022
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It was nice and the room was spacious

6/10
Fair
Paul, 12 Mar 2020
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Excellent location but that’s as good as it gets

At first I was impressed with the size and range of facilities of Beyond Patong ,reception was very good , tbe room size and style was good BUT , the view from the balcony was of a work site or dump of rubbish , no hot water just like warm ,the tap was hanging on for dear life in the bathroom , the air con was not working and they had to be called out three times , we were locked out of our room as the card did not work and they gave the impression it was our fault only to find out the battery had failed for the door we waited 30 minutes to get in our room In the heat of the day , and breakfast was full and forgetful , but the staff were lovely and always greeted us with a smile ,-‘also security seemed to be the last thing on anyone’s mind as anyone could follow you up to your room via the stairs ... and finally it just looked grubby in general ... we changed hotels just up the road which was 100% and cheaper

2/10
Poor
Verified traveler, 21 Jan 2020
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When we checked-in the room was not ready, and staff was not pleasant and didn’t greet us. Food is terrible and has very poor service. My family been to hotel in Bangkok and Chiang Mai and they provide excellent service, this hotel is the worse you hear people walking and talking in the hallway the middle at 2am. Also, there was the smell of someone smoking which seeped into our room l, we hear a couple next door and baby crying at 12am-2am.We stayed there for 4 nights and it was so loud. I would not recommend this hotel and would not come back.

8/10
Excellent
Stephen, 15 Jan 2020
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To noisy during construction and lazy staff in restaurant

10/10
Exceptional
Anneliese, 05 Nov 2019
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The staff were super friendly, the property was in an excellent location so we decided to extend our stay another three days. Seconds to the beach and steps to food vendors. Massage across the street as well as 7-Eleven. Scooter rental right outside the property. Nice pool. One of the nicest properties on Patong Beach.

2/10
Poor
Mike, 03 Nov 2019
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Pool was shallow and pointless with dreadful music drowning out any peace. Stairs are a rabbit warren making you walk all over the place to get to the room. Breakfast was very poor. A lot of choice of badly cooked food crawling with insects. Waited an age for coffee. Room was a strange design with an island sink under poor lighting etc

6/10
Fair
Verified traveler, 12 Oct 2019
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I liked that the property was so handy to everything. I didn’t like the design of the hotel .. concrete jungle and so far to walk to get to some rooms.

8/10
Excellent
Verified traveler, 27 Aug 2019
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Great Location, .

8/10
Excellent
Verified traveler, 21 Aug 2019
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Good location. Large rooms was great Beautiful sunsets Breakfast was a bonus and never disappointed

6/10
Fair
Elizabeth, 15 Aug 2019
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Strange layout of hotel. Noisy guests. Best around

The hotel is near to the beach so that is a plus. The pool, when you look straight across, looks wonderful with the backdrop of the sea. Look down and the sight is not so pretty. Just don't look down! It felt like being on a ship with portholes in the room and on the balcony. The sloping gangways to the rooms also gave this impression. The rooms are comfortable, but cleaners take no notice of the "clean my room" sign. We came back at 5:30 pm one day and it still wasn't done. The noise. From the road (apart from the singer!) Is mostly blocked out, but the room door is not soundproofed. Noisy! Breakfast is adequate. You can ask for bacon.There is plenty of Chinese food and a variety of breads. To get to the breakfast, its quite a walk out of the main part of the hotel and along a walkway. This walkway comes alive at night- many food stalls- all showing prices and the food you will get. Downside -chap singing, full blast. The way the hotel is designed, his voice just blasts through- upwards ti your rooms. We ate by the pool a few times, the food was ok. Here the service was good. We bought tickets to shows opposite the hotel. Good service! We got a taxi from the airport which was around 600 baht. Be aware, the taxi driver stops at a place where he allows people to come out and sell you day trips and shows. We declined and did this once we got to Patong. The ladies at the desk are lovely, the man was a bit brisk. The hotel is mainly made up of Chinese and Russian tourists.

6/10
Fair
Verified traveler, 23 Jul 2019
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The place looks very clean overall. It says is a4 start hotel but feels more like a 3. The rooms have a smell. When it rains all the water gets in the hallways. However, staff offered a good service and the location is very short to the beach.

8/10
Excellent
William, 26 Jun 2019
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Good Location, Friendly main desk staff, Good breakfast

10/10
Exceptional
Verified traveler, 20 Jun 2019
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Excellent facilities. Great location.

10/10
Exceptional
Verified traveler, 15 Jun 2019
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Amazing view, great rooms, great pool. Reception great. Would definitely go back.

10/10
Exceptional
Duncan, 08 Jun 2019
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Nice place to stay

The room was nice and clean, the staff friendly and the breakfast was very good, I would recommend this hotel for both families and singles.

10/10
Exceptional
Chris, 04 Jun 2019
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Awesome

Awesome location with great rooms and very friendly staff. Great size rooms with all you need.

10/10
Exceptional
Verified traveler, 02 Jun 2019
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Everything was perfect from beginning till the end. I will come here again

10/10
Exceptional
Casey, 08 May 2019
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Great hotel

Hotel was great, no complaints I'd stay there again

10/10
Exceptional
Not Provided, 03 May 2019
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Excellent hotel and location. Do not hesitate!!

This hotel far exceeded expectation. Staff are friendly,speak English and helpful. The area is excellent. Close to beach about 1 min walk and there are plenty of food places locally. We ate at a restaurant called 3 spices- for Thai food. Literally neighbouring the hotel. And also an Indian restaurant called sultans- food was just like what you would find in the UK. I cannot recommend this hotel enough. Such a beautiful place to see and stay. We were even upgraded to stay at it’s sister hotel in another (kata beach) area for a couple of nights.

10/10
Exceptional
Verified traveler, 03 May 2019
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Great location

8/10
Excellent
Simon, 21 Apr 2019
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Very happy with our stay. Everything was great, as expected.

10/10
Exceptional
Verified traveler, 21 Apr 2019
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Across the road from the beach. On the same block as all the night life. I would stay again 😁😁

8/10
Excellent
Verified traveler, 16 Apr 2019
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Very nice facilities family orientated excellent staff Good food and central to all tourist attractions RG

10/10
Exceptional
Jake, 12 Apr 2019
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Outstanding

Absolutely stunning couldn't fault the hotel in anyway in fact they couldn't do enough for us if you like keeping fit like me then I suggest you try the Thai boxing incredible instructor try it once I loved it and continue to do it in the UK would reccomed this hotel for all types of people couples family's everyone 😊

8/10
Excellent
Manas, 05 Apr 2019
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Great hotel across the beach

The hotel is relatively new. The location is excellent. Close to main road . It has Ltd own food court and nite market. The negative thing is that they do not make the room till 4 pm even then T had to call the front desk. Rest of the staff are excellent

8/10
Excellent
Donna, 02 Apr 2019
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I would highly recommend

Great location beside beach and night food market, main strip just a short stroll. Hotel is amazing very clean and friendly staff. Got airport shuttle service to and from airport. Would highly recommend

10/10
Exceptional
Geetha, 25 Mar 2019
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Everything about this hotel was extraordinary but most endearing was the extra care and warmth extended by Ms Wimonnat and her team of dedicated staff. She even made arrangements to surprise me with a birthday cake sent to my room based on my passport details. Hotel is conveniently located near the beach and rows of spas and food centres. Will definitely return for more days in future and recommend this place to all. Thank you for making my short stay at Patong a memorable one 🙂

6/10
Fair
Martin, 06 Mar 2019
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We only stayed there 3 nights. The room was not properly cleaned. Only the bed was made and a stack of new towels was placed near the sink.

10/10
Exceptional
roz, 05 Mar 2019
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Fully recommend this hotel. Service very good and room very clean

8/10
Excellent
E, 04 Mar 2019
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Polite Staff standby at lobby to greet. As im celebrating my anniversary with boy friend, they have prep the room with honeymoon decoration which makes me feel warm and yes we had good stay at Beyond

8/10
Excellent
E, 04 Mar 2019
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Poilte staff

8/10
Excellent
Verified traveler, 18 Feb 2019
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Was a bit noisy but not too bothersome. Good room. Central location

8/10
Excellent
Verified traveler, 05 Feb 2019
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Great location as the property is across the street from the main beach. Roof top pool overlooks the beach. Close to all amenities and restaurants. Would have given a 5 out of 5 rating but you can hear some noise from outside the room and this can be a little disturbing if you want to sleep in .

8/10
Excellent
Verified traveler, 27 Jan 2019
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Great hotel

Stayed here for 5 days great hotel - was upgraded at check in - great location walking distance to everything, beech only a two minute walk everything you need is on your door step - very clean and tidy hotel rooms made everyday - breakfast in the morning was more than what you need - would definitely stay here again and recommend.

10/10
Exceptional
Brianna, 27 Jan 2019
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Great Hotel Accommodation

Beyond Patong is a new hotel in the area. It’s in a great location. Righ across from Patong Beach, a market, souvenir shops, the night market (street food), and stands to book tours/taxis. The room was very modern, clean, and comfortable. The staff was super fr Indy and professional. I would definitely stay here again.

8/10
Excellent
Verified traveler, 23 Jan 2019
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Very central in Patong Beach. Downside noisy outside because of the night life

10/10
Exceptional
ADELE, 20 Jan 2019
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Clean, convenient and lovely

Very convenient location, free parking inside and very clean rooms! Loved it and would definitely come back

10/10
Exceptional
Verified traveler, 07 Jan 2019
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The room was sensational. Great cocktails on the Sky bar and unbelievable view . The food in the rest was excellent.

6/10
Fair
Verified traveler, 04 Jan 2019
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Several construction spots near the hotel. May be noisy sometimes. Front desk staff can be rude and never smiles

8/10
Excellent
Stephanie, 02 Jan 2019
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Nice hotel, great location!

The hotel was great, and we loved all the food stalls and such on the first floor, and also the proximity to the beach! The staff was super friendly and helpful, they even showed us to our room and how everything worked when we checked in. The breakfast buffet was fabulous. Our only complaint is the constant change in water pressure/temp in the shower.

8/10
Excellent
Verified traveler, 28 Dec 2018
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Nice and perfect only aircon have abit problem always drop to 29

10/10
Exceptional
Peter, 01 Nov 2018
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Swim towels placed inside room is new and clean with good bright colours. Room towels and small face towels are quite worn out. Coffee tea should be of better qualities. Tv has good choice of English channels. Good size swiiming pool

10/10
Exceptional
wai, 28 Sep 2018
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Modern clean hotel next to the beach !!

My experience has been nothing but wow stayed there for 4days in this hotel for a surprise proposal to my gf and after they known about it they were so helpful ^_^

10/10
Exceptional
WAI KIT, 17 Sep 2018
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Perfect location

The location is perfect, a lot of massage shops and one 7-11 in the opposit, walking distance to pub street in 10mins. The room is specious. I enjoyed the stay so much.

8/10
Excellent
MichaelJJackson, 11 Sep 2018
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The property was ideally located.. it’s actually, across the street from the beach...I have mobility issues, and can’t walk very far ( amputee), and the complex has access to food stalls right outside of the hotel..

6/10
Fair
Verified traveler, 17 Aug 2018
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Not bad but wouldn't stay here again

Perfect location only about 10 minutes walk to the crowd. Cleaning of the hotel is basically just doing the beds

10/10
Exceptional
FHD, 16 Aug 2018
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I like this hotel it’s one of my favorite. Nice view and clean.

10/10
Exceptional
Nilky, 02 Aug 2018
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Location is great. Rooftop infinity pool and bar are very enjoyable. Rooms are spacious and comfortable.

8/10
Excellent
Verified traveler, 15 Jul 2018
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Good place to stay

near to patong beach. room is big. one issue which is the toilet has a pungent smell could be due to drainage system .

2/10
Poor
avraham, 06 Jul 2018
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Bed place no wifi no servis

2/10
Poor
Verified traveler, 28 Jun 2018
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Bad and very bad service

At the day we check in 2 rooms, 1 room electric not working, we have to wait 1hour more, then they dont support us anything untill we request change room. But we have to take all lugguge from the old room to the receiption- no one have us . And 2 new room dont have toothpaste also. Check in time very slow althought dont have too much pasenger. I never come back here . So terible.

8/10
Excellent
Verified traveler, 19 Jun 2018
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Comfortable stay at Beyond Hotel

Walking distance to the beach and surrounded by shop and cafe.

6/10
Fair
Verified traveler, 19 Jun 2018
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great location yet very noisy at night. clean n tidy.

10/10
Exceptional
Verified traveler, 05 Jun 2018
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Clean Room - weird layout

Room was nice and clean, but laid out funky. The bathroom sink is in the middle of room like an island. Room was dark - only one small window with a very enclosed "balcony". Rooftop pool was the best part!

10/10
Exceptional
Verified traveler, 20 May 2018
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Awesome location

Great location. Very clean room. Great price.

10/10
Exceptional
FARHANAH, 08 May 2018
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Sunset lover hotel

Amazing location, with best sunset view

6/10
Fair
Verified traveler, 01 May 2018
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travel to surrounding is close

Nice location. Have food shop, night market and massage shop nearby. Good breakfast. However, sometimes the towel were smelly in bad taste.

10/10
Exceptional
Yat Ming Anderson, 16 Apr 2018
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Good stay but needs improvement

An Ocean concept building newly built for 8 years that linked with different blocks together which is quite unique.  In between buildings, you can see dolphins hanging on the top and other sea related decorations surround buildings. Breakfast is very good with many foods provided.  Swimming pool water is a bit dirty.  Improvement is needed to filter out those dirt inside the pool water.  There is no fitness centre inside. I stayed in block 6.  Acess to restaurant and swimming pool was inconvenience. Suggest to have a small pathway connected from block 6 to restaurant pool building for direct access. For room inside, I choose Deluxe King room.  The room is huge with a big bath tub inside.  Decoration is modern.  However, there are drawbacks that need to be improved.  1) Curtains not fully hide the sunlight.  Those little sunlight penetrates into the room still disturb my sleep.  2) Only one mirror behind the TV which is not covenient for my shaving or girls make up.  Suggest to add small mirror hanged up from the basin. Overall, it's a good hotel and the price worth it.  I will stay again in my next visit to Phuket.

10/10
Exceptional
Verified traveler, 13 Apr 2018
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Rooftop swimming with a nice ocean view and convience for shopping and night hand out

10/10
Exceptional
Deena, 11 Apr 2018
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Loved the hotel

Very close to the beach and to Bangla road yet not so close to the late night craziness.. family friendly amazing roof pool with a great view. Very clean and breakfast was delicious but needs more varieties in food.. The design is really cool.. will definetly come again

8/10
Excellent
Verified traveler, 10 Apr 2018
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Nice hotel clean room and closed to the beach

Nice place to stay if you like Patong very comfortable, cafe and restaurant are all around. The room is clean and beautiful , bed is bigger than expected 👍

8/10
Excellent
Zoe, 08 Apr 2018
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Oasis in patong

Lovely new hotel. Near the beach. Near the nightlife. Clean rooms. Very convenient.

8/10
Excellent
Zoe, 30 Mar 2018
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Oasis in Patong

Beyond patong is lovely. Very modern. Opposite the beach. Lovely rooms. Spacious and calming.

10/10
Exceptional
Yong Wah, 27 Mar 2018
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what a wonderful stay!!!!

Nice hotel, big room, except, with no view. the ajoining door between rooms should be sound proof. Location of hotel is superb!, very convinence, close to everything within 15 mins walking distance. will stay in this hotel again when in Phuket the next time.

8/10
Excellent
Verified traveler, 25 Mar 2018
expedia-logo-v2.pngTraveller

Staff slow. Checked me in to a room that was already occupied (walked in on some people!) Served warm beer at the pool. When I mentioned it.... They brought be a mug of ice!

8/10
Excellent
Margaret, 20 Mar 2018
hotel-logo-v2.pngTraveller

Yes it was very plesant, things were not left in the room that were needed i.e. toilet rollls, but over all nice hotel

10/10
Exceptional
Demetris, 11 Mar 2018
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Very nice

Amazing room, good location and food market outside

10/10
Exceptional
Marvin, 06 Mar 2018
expedia-logo-v2.pngTraveller

best choice in potang

Love the hotel and it was a great location and facility

10/10
Exceptional
William, 04 Mar 2018
hotel-logo-v2.pngTraveller

Great hotel location great just one issue if you are on second floor can be noisy at night with music

8/10
Excellent
Ric, 26 Feb 2018
expedia-logo-v2.pngTraveller

New clean hotel at very good location

A new hotel that is clean and at a very good location. Close to beach and central Patong area with Mart and food just below the hotel. Even though the street below was busy, I did not hear the noise from my room on the 2nd floor. Breakfast was also good with a wide spread of food.

10/10
Exceptional
Verified traveler, 25 Feb 2018
hotel-logo-v2.pngTraveller

Hotel enviroment

It was very convenient . Friendly staff fast check in. Just that the hotel walk way from lift towards room are dark . It will be good if the lightening is brighter. Overall its a pleasant stay.

10/10
Exceptional
FATHY, 21 Feb 2018
hotel-logo-v2.pngTraveller

Best of the best

Location 10/10 Modern 10/10 Service 10/10 Price 10/10 Comfortable 10/10 Really love it

10/10
Exceptional
David, 21 Feb 2018
hotel-logo-v2.pngTraveller

Fabulous Hotel in Patong Beach

Great location, staff, value for money, WiFi, food, proximity to the beach, amenities

8/10
Excellent
Dawn, 31 Jan 2018
hotel-logo-v2.pngTraveller

If you want to be in the thick of Patong stay here

The hotel is in the heart of busy Patong. It’s great as you’re near a ton of food options. But it is not so great for a quiet night of sleep. We had to wear earplugs at night. The room is well designed and has plenty of space. The pool area is smaller than it looks in the photos but we were always able to get chairs so it wasn’t a problem. The beach is very close by. All in all we were happy with our stay it was just a bit livelier than we anticipated.

6/10
Fair
wendy, 28 Jan 2018
expedia-logo-v2.pngTraveller

modern hotel

If you are wanting a authentic thai place to stay this is perhaps not the place for you. Rooms nice and modern with large comfortable bed and big shower room. Nice views from rooftop pool. Noise can be heard from reception area at night, phone ringing and hotel guests, so if you are a light sleeper this may cause you aggravation. Cleanliness of room okay but bedsheets not changed in 11 night stay, and bathroom not cleaned regularly which i think was poor considering the amount you pay. (however i'm sure if you asked they would do it). Nice fresh towels, dressing gown , slippers provided. On arrival in the room there was a bad odour from bathrooms which can be quite common in built up areas in Thailand. We booked 2 rooms, the smell was worse in one of them, i informed staff who acted promptly by plunging the loo,smell did get slightly better or we just got used to it! On arrival hotel gave us a free upgrade on 1 room ? if because only 1 person occupying the room. Good location for beach, shopping, and nightlife. Nice hotel but could be better, would definately consider staying in older hotel next time which is a bit more luxurious. Pleasant staff in restaurant but chefs with not the best hand hygiene. Welcoming male staff in hotel lobby who greets you on arrival.

6/10
Fair
Yen, 26 Jan 2018
hotel-logo-v2.pngTraveller

Ultra-rude Counter Staff

Very disappointed with the service provided. Reached early, told that check in only in the afternoon. Came back to hotel 4 hours later (when check-in was allowed), queued for very long as the staff struggled to check in other guests as they do not understand the language of the Chinese guests. Then they tried to give a room type different from what I paid for, when queried junior staff passed matter to a more senior staff who looked totally unfriendly and was frowning when talking to me. Told me that they do not have the room type I booked, told her not acceptable and asked her to process refund. Then she somehow managed to find me the room I booked. I wanted to verify that she was not trying to deceive me with lower priced room type, asked her if the room she was giving me ended with certain number (I managed to take a quick photo if the room configuration when junior staff was checking if the room allocated to me originally was the room type I booked). Senior staff raised her voice and asked rudely how we got a picture of the configuration. Told her how and why I did it but regardless she had no reason to shout. So much for Thai hospitality! Location of hotel is great but service is totally unacceptable!

8/10
Excellent
Deron, 23 Jan 2018
hotel-logo-v2.pngTraveller

Best place in Patong.

Exceptional

8/10
Excellent
Verified traveler, 18 Jan 2018
hotel-logo-v2.pngTraveller

5 day stay from Jan 11 till Jan 16

A very lively neighborhood, just 5 mins of walk to the beach. The front desk crew very friendly and helpful. I reserved this hotel because their description was saying that they have swimming pool and fitness facilities, but was disappointed to figure out that they have just a pool (1m deep and about 20m length, 2m width) and no fitness center or gym at all. If you have sleeping problems then try to avoid rooms on the second floor (they right above the front desk and lobby) otherwise you’ll hear front desk’s phone rings and talk of drunk customers who are chilling in the lobby all the night. The deluxe room I’ve booked was spacious and pretty clean, but amenity set they provide in the room can be improved (no hair brush, no shoe horn etc) or you just buy everything you need in 7-Eleven which is just 30 steps away from the hotel. The hotel is very new and they’re still doing some construction works which I guess will be finished by the end of this year. Coffee shop, food market street, Murphy’s Pub an BoardRiders place are very close to the hotel as well as Paradise complex.

6/10
Fair
alex, 10 Jan 2018
expedia-logo-v2.pngTraveller

Stinky sewage stench filled room

Our room stunk like sewage from the drains. The hotel is way overpriced

10/10
Exceptional
kiran, 30 Dec 2017
hotel-logo-v2.pngTraveller

Excellent hotel and very good location

Excellent location, clean comfortable rooms Friendly staff, breakfast was good, I can’t think of any negatives

8/10
Excellent
traveladdict, 30 Dec 2017
expedia-logo-v2.pngTraveller

Brand new hotel located across the street from the beach. A 2 minute walk. Room was clean and spacious. A little night street market outside. For the most part everything was great. There is no room service in this hotel and someone should explain to them the difference between meat and fish.

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