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10 May 2025
Saturday
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11 May 2025
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Best Western Plus Regency Inn & Conference Centre in Abbotsford (Clearbrook), you'll be within a 5-minute drive of MSA Arena and Abbotsford Regional Hospital and Cancer Centre. This eco-certified hotel is 1.6 mi (2.5 km) from The Reach Gallery Museum and 1.6 mi (2.5 km) from Matsqui Recreation Centre. Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while video-game consoles and satellite programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Green Key Global

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: 4:00 AM
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Food service has been amended for enhanced safety

Important information

You need to know
  • Pool access available from 6:00 PM to 7:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Minimal age
21
Spoken Language

Hindi

English

Farsi

French

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Gift shops or newsstand

Shopping on site

Conference space

Fireplace in lobby

Coffee/tea in common areas

Laundry facilities

Television in common areas

Garden

Free breakfast

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Express check-out

Meeting rooms

Wedding services

Express check-in

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 1

Number of indoor pools - 1

Number of spa tubs - 1

Conference center

Free self parking

Computer station

Number of bars/lounges - 2

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Hotel reviews

8.2
Excellent911 Verified Reviews
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Cleanliness8.6/10
Service8.4/10
Comfort8.4/10
Condition8.2/10
Amenities8.0/10
6/10
Fair
Kirsten, 02 Feb 2025
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Great restaurant in the building. Easy access to the highway.

10/10
Exceptional
Les, 28 Jan 2025
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Friendly stuff, clean room. We will come back if we need accommodation in Abbotsford.

8/10
Excellent
Wendy, 20 Jan 2025
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Was fine

2/10
Poor
Virginia, 19 Jan 2025
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We arrived in Seattle late from A 6 hour flight and hotels were too expensive in Seattle, so decided to drive 4 hours to Abbotsford and get a hotel. We got in at 230am and i was exhausted and booked the incorrect night through expedia. We arrived at the hotel with 2 little kids that were very tired and the lady at the desk was very rude and didnt care i had made a mistake in booking this room. She made me pay for another night and didnt even offer to have a manager look into it the next morning and give me a refund. We had no chouce but to pay for a room and get our poor kids to bed. We were each carrying a kid and had luggage in the other hand and she had the berve to make us walk across a cold parking lot to the other building and then to the top floor at the very end. The longest route possible to lug 2 40 lb kids and luggage. Expedia is trying to recover the funds for me as they cant refund only the property can but no luck thus far. The hotel was not full at all and she did nothing to help us but only made it harder. I have sent in a comolaint to the hotel directly as well.

10/10
Exceptional
Marcio, 18 Jan 2025
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Very good

Breakfast is ok, but the breakfast was very polite. The room was close to a highway and a bit noisy. Everything else was really good.

10/10
Exceptional
David, 12 Jan 2025
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The breakfast was delicious

10/10
Exceptional
Tabitha, 11 Jan 2025
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Clean and friendly staff.

8/10
Excellent
Tyler, 10 Jan 2025
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Pleasant staff, good clean rooms.

6/10
Fair
Joanne, 10 Jan 2025
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I guess I didn’t realize the highway noise would be so bad. Do not take a room on the highway side of the hotel.

10/10
Exceptional
Deahna, 09 Jan 2025
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Easy to find

10/10
Exceptional
Nikki, 08 Jan 2025
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Excellent Stay!

The hotel staff are amazing. The rooms are VERY clean and I would 100% stay there again!

10/10
Exceptional
Chris, 06 Jan 2025
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Exactly what we needed

Service was very friendly and efficient. There was a maintenance problem with the room but it was dealt with efficiently with great apologies

8/10
Excellent
Verified traveler, 06 Jan 2025
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Good overall very short stay

It was strange to have to walk to a separate building for our room. And walking into that building there was a lot of food trays and leftover party stuff that most likely was there from the day or night before already. Not very inviting to walk into something like that.

6/10
Fair
Michelle, 05 Jan 2025
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Requested a room near the pool, she was like sure no problem! The room was indeed near one of the pools but this pool was out of service and we were very disappointed to have to go outside in the cold and rain… over to a separate building to use a smaller pool… it would have been nice to have been informed of the larger pool being down…. Then the bath faucet was broken and wouldn’t shut off… it’s kinda funny now but my daughter didn’t appreciate the frustration of not being able to turn the shower off… lol

10/10
Exceptional
Don, 05 Jan 2025
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Good price

10/10
Exceptional
shirley g, 01 Jan 2025
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Very clean and attractive. Staff are friendly. However I wish they could have provided a Bible to read in the evening.

6/10
Fair
Diana, 30 Dec 2024
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The room was clean. I like that there was laminate on the floor rather than rug. The hot tub was warm not hot.

10/10
Exceptional
Balaruban, 30 Dec 2024
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.

10/10
Exceptional
Verified traveler, 30 Dec 2024
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Clean and new rooms. Great free breakfast. Convenient.

10/10
Exceptional
Kathy, 30 Dec 2024
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Great customer service, we required early check in and late check out and front desk staff were extremely accommodating.

10/10
Exceptional
Lorri, 29 Dec 2024
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Clean, tidy helpful staff. Good breakfast

10/10
Exceptional
Ishaan, 29 Dec 2024
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Great hotel. I will stay here again.

10/10
Exceptional
Jeff, 22 Dec 2024
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Staff was friendly, fool and hot tub was nice. Good breakfast

10/10
Exceptional
Mark, 22 Dec 2024
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Very helpful staff and convenient restaurant.

8/10
Excellent
Michelle, 20 Dec 2024
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It was a pleasant experience

8/10
Excellent
Hilkka, 17 Dec 2024
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Staff member forgot to order taxi for us to get to the airport next morning

8/10
Excellent
Robert, 13 Dec 2024
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close to eatery

10/10
Exceptional
Marci, 12 Dec 2024
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Although we would have liked to have been closer to the city this hotel was great! The breakfast had a great selection, the staff was very helpful and friendly and the location was close to the highway but quiet and safe.

8/10
Excellent
Ken, 09 Dec 2024
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It was alright

6/10
Fair
Melanie, 09 Dec 2024
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It was an all right property, nice staff

8/10
Excellent
Cheryl, 08 Dec 2024
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It was okay for this type of hotel. I only needed a place for one night and this was available. I don’t think I would stay here for longer. The breakfast was adequate at best, the coffee was terrible.

2/10
Poor
Satwinder, 07 Dec 2024
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Room not clean

10/10
Exceptional
Elsa, 05 Dec 2024
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Everything was good! Only there was a dog barking all night and that interrupted my sleep throughout the night.

10/10
Exceptional
Daryl, 01 Dec 2024
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Very nice room but would recommend one NOT on highway

10/10
Exceptional
Curtis, 25 Nov 2024
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Very comfortabke

6/10
Fair
Atlas, 24 Nov 2024
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A mattress was not provided despite being requested. The breakfast quality was unsatisfactory.

8/10
Excellent
James, 22 Nov 2024
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For Abbotsford stayovers this hotel is perfect.

10/10
Exceptional
Michael, 22 Nov 2024
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Comfortable room and very quiet. Great breakfast in morning

10/10
Exceptional
Debbie, 20 Nov 2024
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Good place for quick overnight stay.

10/10
Exceptional
kristof, 08 Nov 2024
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Great hotel , will stay again

10/10
Exceptional
Ryan, 31 Oct 2024
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Great place to stay staff were very help full with making sure we were all checked in and everything was safe

10/10
Exceptional
Bret, 30 Oct 2024
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*

2/10
Poor
Peter, 29 Oct 2024
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I asked for morning call which they replied they would but I received no morning call. Also soon after I checked in and was sorting my suitcase an employee just barged into my room without knocking. Then just popped her head in and saw me kinda stunned, to which she reacted by saying “sorry sorry” and closed the door. Super unsatisfied with the sleep as well I was in the first floor and you can hear everything in the hallways and above you which caused me to wake up a lot during the night. I’m very surprisingly dissatisfied with this location. Usually best western is a reliable hotel company which I love staying in, but this one is definitely one of the worst ones I’ve stayed in. Period.

10/10
Exceptional
Lauren, 29 Oct 2024
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Front desk staff were very helpful.

8/10
Excellent
Kendra, 29 Oct 2024
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Easily accessible

10/10
Exceptional
Neil, 24 Oct 2024
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Very clean and comfortable beds, free breakfast. Suited my needs for a quiet night. The next day less traffic east bound due to NOT staying closer to vancouver/coquitlam.

8/10
Excellent
Susan, 22 Oct 2024
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It was a bit noisy because of numerous hockey teams staying also.

6/10
Fair
Tracee, 21 Oct 2024
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It’s cheaper than most others hotels in the area but it’s fairly run down. Rooms were average, bathrooms are very tiny but all in all clean beds.

10/10
Exceptional
Lauren, 21 Oct 2024
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Clean, comfy bed, easy access from highway.

6/10
Fair
Tamika, 20 Oct 2024
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Check-in was easy, let us check-in early (3:00pm) but they do not take visa debit for deposit hold, only credit card. Got to the room and the sink was plugged and we found someone else’s vape in the bed.. Asked for late checkout and they said no. Breakfast was advertised 6-10am but it wasn’t ready until 6:30 and myself and my boyfriend felt very sick after eating it.

10/10
Exceptional
Patrick, 19 Oct 2024
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Nice hotel

10/10
Exceptional
Gerry, 17 Oct 2024
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I liked that make up remover was available. Great coffee machine in lobby. Staff were great. My only complaint isthe toilet was very low. Iwas travelling with my 93 year old Mother and i am almost 70 and getting up and down was very difficult.

8/10
Excellent
David, 17 Oct 2024
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Easy and not pricy

4/10
Poor
Tasandra, 16 Oct 2024
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.

10/10
Exceptional
Donna, 12 Oct 2024
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Clean, convenient and best breakfast ever

8/10
Excellent
john, 10 Oct 2024
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Nice hotel.

10/10
Exceptional
Gordon, 09 Oct 2024
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Close to where we needed to be

8/10
Excellent
Robert, 09 Oct 2024
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good overall but the breackfast included was below avaerage

8/10
Excellent
Jennifer, 08 Oct 2024
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Bed was super comfy.The room had an odour that was sour, probably could use a good clean of floors.Breakfast added bonus had hot options.

10/10
Exceptional
Darcie, 07 Oct 2024
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Standard hotel, clean, comfortable, decent breakfast

8/10
Excellent
Joanna, 06 Oct 2024
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All was actually pretty good! Only complaint was how much we were able to hear the upstairs. Not just their steps but actual conversations. While they were not rowdy or disrespectful it just seems like there wasn’t much between them and us.

10/10
Exceptional
Melissa, 04 Oct 2024
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We had a nice stay and all staff we interacted with were friendly and helpful.

10/10
Exceptional
Amber, 02 Oct 2024
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Very neat and clean, with great dining options

8/10
Excellent
Hendrik, 01 Oct 2024
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Nice stay

10/10
Exceptional
Lynda, 29 Sep 2024
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Best sleep in forever... very comfortable beds!!! Excellent continental breakfast & staff

8/10
Excellent
Donna J, 28 Sep 2024
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Liked the flooring as it was not carpet. What a treat. Breakfast was included and OK.

8/10
Excellent
Brian, 26 Sep 2024
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Great

8/10
Excellent
David, 25 Sep 2024
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Friendly staff, clean and quiet

8/10
Excellent
Lisa, 25 Sep 2024
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Very friendly staff. Quiet hotel. Clean as can be! Good job!

10/10
Exceptional
Jason, 21 Sep 2024
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Nope

10/10
Exceptional
Robert, 20 Sep 2024
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Very clean. The pool and hot tub were great. Included breakfast was good with both hot and cold options.

10/10
Exceptional
Richard C, 20 Sep 2024
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no

10/10
Exceptional
Robert, 19 Sep 2024
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Everything was great...rooms were large and clean. Liked the fact that the hotel was close to the highway and was near several fine eating places. Thanks you!!

10/10
Exceptional
Michael, 16 Sep 2024
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Unbelievable. Best service I have received in ages

I work out of town, so I stay in hotels 5-7 times a month. On this particular occasion, I flew From Calgary to Abbotsford for a wedding in Aldergrove. I got to the hotel exhausted around 9am, with normal check in time around 4pm and a wedding at 4pm I expected to get a room around 3pm and rush to get ready Not only did they get a room cleaned for me by 10am so I could nap, they also asked to make sure I had breakfast already and after saying no, they gave me a key card and offered me a free buffet breakfast even though I wasn’t entitled to one. Thank you for your kindness and generosity!

10/10
Exceptional
Derek, 15 Sep 2024
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Great

6/10
Fair
Terri, 15 Sep 2024
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Front desk staff were not very friendly. Wifi connectivity was very week and were timing out. Breakfast was okay but needed more fresh fruit

8/10
Excellent
Lynda, 14 Sep 2024
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10/10
Exceptional
Jatinder, 14 Sep 2024
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Very good

10/10
Exceptional
Justin, 14 Sep 2024
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Great property.

10/10
Exceptional
gordon, 14 Sep 2024
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Clean large rooms, efficient friendly personnel, excellent breakfast, good location, very quiet but close to Hwy. 1. Highly recommended, reasonably priced.

8/10
Excellent
Lise, 13 Sep 2024
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Enjoyed our stay. Room was comfortable and quiet. Pool was great after a day of travelling. Morning breakfast was sufficient with a variety each morning.

6/10
Fair
Rob, 12 Sep 2024
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Nice place

10/10
Exceptional
Verified traveler, 12 Sep 2024
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We really liked our room. It was quiet despite the proximity to the highway. The staff were very helpful in allowing us an early check-in. The breakfast was amazing, with a great selection of favourites to choose from. The surrounding area is a little sketchy, but the location was convenient to the highway, the airport, and to city thoroughfares. We would be happy to stay again.

10/10
Exceptional
Cyndy, 10 Sep 2024
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Lovely and clean

10/10
Exceptional
Janice, 09 Sep 2024
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Great stay

8/10
Excellent
Carrie-Anna, 08 Sep 2024
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It was a very nice and relaxing stay the only thing i would complain about was getting extra things and there wasnt any house keeping for the days i was there even when i requested some stuff

6/10
Fair
Cyndi, 08 Sep 2024
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The hotel itself is lovely. Clean, modern, comfortable, checks all the boxes. Unfortunately we have yet to come across a staff member that I would describe as friendly or kind. Everyone has been perturbed. From check in right through to our last experience I feel as though by simply being here has inconvenienced them, by being guests, at a hotel, in which they work….

10/10
Exceptional
Lawrence, 06 Sep 2024
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Had everything we needed to relax for the night before heading on to Vancouver Island; nice bed, decent pool, laundry facilities and very good breakfast.

8/10
Excellent
Irina, 05 Sep 2024
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Hot breakfast, friendly stuff. The hotel itself shows it wear, but clean.

6/10
Fair
Terrence, 04 Sep 2024
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Fine, nothing special but a good breakfast. For a premium room ??? It was right across the hall from all the dispensing machines so not all that quiet

6/10
Fair
Richard, 02 Sep 2024
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It was very relaxing.

4/10
Poor
Ruth, 02 Sep 2024
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Breakfast, that's about it. The staff was not friendly at all. Drove all night and knew we couldn't check in early but asked if we could our luggages; granted. You would think that would prompt them to have a room ready by the time we come back. We came back at 2:30 and had to wait for an hour to have the room cleaned. Room wasn't cleaned during our stay.

10/10
Exceptional
Alfred, 02 Sep 2024
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All was good

10/10
Exceptional
Faron, 31 Aug 2024
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Nice Breakfast and clean unit will come back

8/10
Excellent
Theresa, 28 Aug 2024
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Hot tub jets were not working.

8/10
Excellent
kun, 28 Aug 2024
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Room was spacious and very clean. Good price & good service from staffs.

10/10
Exceptional
Dave, 28 Aug 2024
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We sray at this property for 1-3 day's each summer to allow family visits.

10/10
Exceptional
Clayton, 27 Aug 2024
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Excellent experience staying at this property. Price a little high… overall….totally happy.

10/10
Exceptional
JAISON, 26 Aug 2024
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overall had a good experience

10/10
Exceptional
Carrol, 26 Aug 2024
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habdy to the reewat for an en riute stop

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