SureStay by Best Western Charlotte Matthews
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Hotel Description
Located in Charlotte (East Forest), SureStay by Best Western Charlotte Matthews is within a 15-minute drive of Bojangles' Coliseum and Ovens Auditorium. This hotel is 8.4 mi (13.5 km) from SouthPark Mall and 9.3 mi (15 km) from Spectrum Center. Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Important information
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses a grey water recycling system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
21
Optional fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Important information
You need to know:
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Special Instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses a grey water recycling system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age:
21
Optional fees:
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language:
English
2501 Sardis Road N, Charlotte, United States of America. See map
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Hotel Description
Located in Charlotte (East Forest), SureStay by Best Western Charlotte Matthews is within a 15-minute drive of Bojangles' Coliseum and Ovens Auditorium. This hotel is 8.4 mi (13.5 km) from SouthPark Mall and 9.3 mi (15 km) from Spectrum Center. Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses a grey water recycling system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
ATM/banking
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Water skiing nearby
Laundry facilities
Television in common areas
Scooter/moped rentals nearby
Rafting nearby
Free breakfast
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Business center
Express check-out
Windsurfing nearby
Free wired internet
Wheelchair accessible parking
Braille or raised signage
Free self parking
Computer station
Daily
24-hour fitness facilities
Free buffet breakfast
Vegetable garden
Banquet hall
Vending machine
Grey water recycling system
Horse riding nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Vegetarian breakfast available
Annual carbon offsets
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
All property's electricity comes from renewable sources
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only