Best Western Courtesy Inn Hotel - Anaheim Resort at the Park

7.8

Very Good

971 Guest reviews

7.8

Very Good

971 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service8.4/10

Comfort7.8/10

Condition7.6/10

location9.0/10

Neighborhood8.4/10

Value8.0/10

Amenities7.6/10

Do not book!

It was a horrible night, it felt like I was sharing a room with the people next door to us. The walls are so thin you can literally hear everything. It was poorly cleaned. Beds were not comfortable. We travel a lot and this is the first time I have a complaint about a hotel. I shouldn’t be able to hear what my neighbors are doing in their bed or in their bathroom. Such a terrible night we had to leave early.

Whats not to love?

The staff is always friendly. The rooms are always immaculate. I live it every time i stay here. And they have a delivery menu! Whats not to love

Was very very noisy with all the cars right in the road. Overall convenient and really all we needed to rest before Disney. We were hoping to park our car there for the day after checking out, but they were going to charge us $25. ended up being worth it to just drive to Disneyland and pay the $35.

Convenient hotel, good pricing

This hotel did have very comfortable beds. And all the amenities listed. It did serve breakfast until 9:30am. The rooms were updated. The showers were nice and spacious. I loved how it had the regular shower head and one with a hose. Just wish they had more water pressure. And the parking situation was not the best , they don’t have a big parking lot and you are probably going to either block someone in or they’ll block you in. Other than that it’s conveniently located close to the parks and the price was good for it.

A lot farther from Disney than expected. Lots of street noise and noise in general from the atmosphere around whether it’s your neighbors or the room service going around cleaning.

This is a motel, very old, not well kept & extremely loud. We had chocolate on our sheets-because kids & Disneyland-after our room was “serviced”, the bed was simply made over the dirty sheets. We had to ask 3 times for clean towels & just went to the front & got them ourselves. The front desk clerks were very nice, as well as the breakfast staff. We however, will not recommend or stay here again.

Nice place. A few ants here and there in the room, but nothing major. Good for on a budget.

The first floor is very noisy, the toilet was broken and told them and they said they will come back and never did to repair it. Beds were very stiff and parking is horrible.

Good option if you want to stay close to the park without breaking the bank.

Looks nothing like the pictures in person! Horrid!

We first checked into room 112 for one night. The dirtiest room we’ve ever been in. Ever. Walked out of the shower to the bed to put socks on- BLACK feet. (Pic to show what was wiped off feet) Sink didn’t drain well, toilet only flushed by rigging the inside tank. The beds were horrible, old, hurt our backs. You can feel the springs. Moved to room 305, only full beds instead of queen. Beds barely better, bathroom was cleaner. The noisiest area ever. We could hear the guy in the room next to us talking in his room AND snoring.

I reserved two rooms and one was cleaner than the other and all we could hear was the traffic. The parking situation was not that good.

Toilet didn’t work properly. Every time you flushed you had to lift off the tank lid and lift up the mechanism to fill the tank again. Shower floor was dirty and water pressure was more like a drizzle. Took forever for my kids to rinse their shampoo. We unfortunately had the end room on the ground floor which is right on the main street and extremely noisy/loud. The breakfast left a lot to be desired. Bad eggs, runny cream cheese for the bagels, etc.

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Staff were awesome!

Everything was great for just a night of sleep.

It was all clean and the had nice people ☺️

Easy access to Disneyland, within walking distance. Free parking and free breakfast. The breakfast is decent. The parking space is tight. The room is okay. The hotel is near Disneyland, so the room rate is more expensive for its condition.

PROS: close to disneyland parking CONS: Parking might be a issue if you coming coming late from disneyland

Very close to Disneyland. The carpet was dirty and there were wood termites by the sink.

The property is pretty close to Disneyland Park walking

Staff is amazing here!!! Very nice and understanding. Free breakfast is also very tasty and well made. If you are looking for a good spot to go to disneyland and are ok with a 10-25 min walk this is the place to be.

Not worth of the charges

Not close to best western hotels std, look way like hwy side motel. Hotel is on the busy street so loud traffic noise and police sirens are very common on all the 3 days of our stay.

The large room with 3 beds is something I don't see offered often by hotels, so it was perfect for my family and I

Its was a good place for a good price

I usually have good experiences with BW. This time I felt my experience was not the greatest. Hotel amenities were a bit neglected. I stayed 2 nights and both days the body wash and Kleenex were empty despite letting reception know upon arrival. They advertise continental breakfast - expect dry cereal, milk, coffee, muffins and batter to make your own waffle. They were out of everything else by 8am and they did not refill. This has never happened in other BW. Keep in mind that this hotel is in the corner of 2 busy streets. The rooms face the intersection and you can hear EVERYTHING. I was awaken by conversations in the parking lot. This hotel is ok for keep belongings, shower and head out to your destination. Not for leasure & relaxation. Free WiFi and parking are a plus but parking spaces are reduced. Front desk is polite.

Staff where courteous and nice.🙂

Staff were super friendly and helpful, walkable to downtown Disney and parks, also close to tram from Pixar and Toy Story parking garage. Rooms were being updated and ours was clean, basic but had all that was needed! We knew we weren’t going to spend much time in the room so it suited us perfectly! The free breakfast in the morning was also a lifesaver and helped save some time and money. Small pool and hot tub but we were the only ones using it the whole time we were there!

Awesome

It was very pleasant

I came back from Disneyland and found termites all over my room. They handled it will but I will not be coming back to this location or recommending it to anyone else.

They didn’t clean the room when we were gone…

We arrived early and were able to check in right away. Friendly, helpful staff. Property is old, but has been updated and clean. Hot tub not working, same temperature as the pool. Safe in our room needed to be opened for us twice not working. Good place to stay, within walking distance to Disney.

I love the stay it was nice and quiet and very friendly

Not to far of a walk to the Mickey and Friends parking garage to take the TRAM to the front entrance of Disneyland and California Adventure. Good breakfast to get your day started.

Nasty, scary, dirty, run down,

Everything was ok

Great experience

Great experience, friendly staff and felt very comfortable

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Shower didn’t work

Small parking lot

Not for me

Staff was very nice. Room smelled super strong of pinesol but our feet got dirty walking around the room. Small motel type property. Beds were comfy but bottom sheet did not cover entire bed. At check in there is a sign to warn of human trafficking that does not give the safest feeling. Half hour walk to parks not 15 minutes. Would not choose this location again.

Is within walking distance to Disneyland and bus transportation is across the street.

Wouldn't recommend

Disappointing room. Shower did not have any flow. The staff was great. The manager was very helpful.

N/A.

Parking was horrible the place was nosy and the doors slammed

I really wish I can get refunded but I already checked-in. If I had enough money, I would just go find another hotel and lose my money here. The room is worn down and has an odd smell. Beds sound like they’re going to brake. It’s noisy and I feel unsafe.

The staff for both the morning and the evening were amazing. Very nice and just overall wonderful! The room and the bathroom for the most part was clean, looked great. However, when we returned to the hotel at 12 a.m. after visiting Disneyland, we were not pleased to find the sheets appeared to not have been changed before we checked in. There were crumbs in one bed and hair and crumbs in the other, because it was so late and we were exhausted, we decided to sleep on top of the blankets and just call it a night. Besides the sheets, everything was great!

Room met our needs. Beds were comfortable. Room was clean. Staff was friendly. Breakfast was good with lots of choices offered. Great location within walking distance to Disney. My only complaints were the room had a strange odor, the walls were thin (could hear others in adjoining rooms) and the entry door had gaps in it letting outside noise and air come in. The street traffic was loud during the day but nights it wasn't too bad.

Loved that it was only less than 5mins to Disneyland Anaheim. Front desk clerk, Maria, was accommodating. We arrived late at night and were given an opportunity to extend till 12noon, checkout was usually 11. Room was newly renovated, family suite had 3 large beds which fit every one of us comfortably. Breakfast was great- waffles, milk, coffee, breads, sausages, eggs, fruits and yogurt. Great for families!

Not resorty

We had problems with our toilet. Wouldn’t flush at times we had to take the top off and mess with with so it can flush. Not what I wanted to be doing on vacation.

There was a terrible smell in our room and we tried to get a different room but they were fully booked! The elevator was practically falling apart. For what we spend on this room was ridiculous!! Will not come here again!

the check in was super easy and helpful! they told us all the info breakfast & our room was perfect :)

Are usually stay at the best Western. The properties always up to the standards, but this property particularly it was filthy.

My husband and I love staying here for Disneyland weekends!

The day I got there with my daughter we didn’t have water so we had to move to another hotel that same night. They still charged me for that one night even though we left due to them. We didn’t sleep there any night.

We liked the cleanliness and how polite the staff was, the check in process was easy.

Staff was helpful and nice but the room was grungy and disappointing. Felt icky being in it.

Siren’s so loud woke me up Multiple nights

Clean and comfortable

I was hesitant about getting a room with BW however it was convenient staff was great, room was clean. The only issue I ran into was finding a parking spot and the late night employee@help desk didn't have any suggestions, eventually I came up with my own parking spot. Other then that this hotel was very affordable and convenient.

Very accommodating and convenient location.

Our one-night stay was great. The staff was so kind and attentive to our needs. We requested a rolling bed at the last minute, and in less than 5 mins it was in our room. They have a lot of Disney guests staying in the hotel, they do their best to keep the Disney magic. My family was comfortable after a long day at the park.

Very nice place and close to Disney land, fair price

The property is just at the side of road. Guests can hear the noisy from the vehicles on the street. The breakfast area in the property is not big. Guests may have difficult to find spot to sit down.

It was a convenient place to stay. The staff was very nice and helpful.

The staff was extremely nice, however it didn’t make up for the poor quality and cleanliness of the room. The water pressure was horrible, there were stains on the walls, there was broken glass on our bathroom floor, the carpet was unraveling at the entrance door and bathroom door, the A/C was very temperamental, the mattress was terrible and our sheets/blanket smelled moldy.

Most of outlets in room did not work.

Great breakfast, friendly people, clean

Walking distance from Disneyland...it offers yummy breakfast

Last minute hotel and reservation was easy.

It was perfect for a nights stay walking distance to Disney.

For the price, this was very reasonable. We liked that breakfast was included. Only drawback, being on a busy street, you hear cars at night.

I have stayed here several times in the past. This time I noticed they have remodeled and the rooms are really nice now, not that it was an issue before. The staffs are super friendly here and will go out of their way for you. Even their breakfast has improved from before as well. The only downfall during this stay was the hot tub and pool didn’t seem to be getting cleaned often enough.

Excellent all around

The front desk staff was friendly and helpful. He answered questions i had about the transit system to Disneyland. The room was clean and had everything we needed for our stay. The beds were comfortable which was super important after a day to disneyland. The shuttle to disneyland is right across a small street. You can see it from the hotel. A minute walk away. Disneyland is just half a mile away if you are wanting some extra walking time. :-) Breakfast was hot ....waffles eggs and sausage. They also had fruit, cereal, toast, bagels and juice. Will definitely stay here again.

Very very noisy, room was steps away from stairs case, sink was clogged.

Good place great staff

It was a good hotel I just wish I didn’t hear my neighbors around me and the parking lot was a bit more convenient but definitely would stay here again.

No Parking

Great Location, if you want to walk to Downtown Disney. They have Free Parking which was a Selling point. And it is also the Reason I will NEVER stay there again. The hotel was nice, Breakfast was nice, But we Drove to Disney, and getting back LATE, there was NO PARKING. Was told to Park behind someone and leave the Keys with the Front desk, and they would Move Your car. I will Pay for Parking at a Neighbor Hotel, Knowing that I have a Parking place when I get back from the Park.

Great service!!! Great bed options, we were able to book a room with 3 beds!! Great job everyone! Even the breakfast was great! And the staff working breakfast was amazing as well, we will definitely always be using this hotel when we go to Disney!! So close so convenient!

Meh.

The hotel was….outdated and HOT. Our room felt like it was 100 degrees and it didn’t cool off (with the AC) until we were leaving the next day. They should keep the ACs on when it’s 92 degrees outside.

I like the hotel.

Everything is good, good meal for breakfast, shower is clean and easy to use. Room is great except the floor is dirty. If they clean the floor, it would be perfect. Overall is good.

It’s very closed to Disney and the staff at the hotel is very friendly and service oriented

The hotel is right outside Disneyland, so if you're looking for quiet, this ain't for you. But it was AMAZING to be able to experience the fireworks from the hotel.

Nice property. 20 minute walk from Disneyland. The place was clean, quiet and easy to get to.

Buena área cerca de los parques

The hotel was close to Disneyland, but the parking lot was very tight and the room had only a shade and no curtain, and at night we had to look at the parking lot.

Great Stay!

It was clean. Very friendly prompt service. Breakfast was good. Small but very accommodating.

Clean and convenient

Room was clean, staff friendly and helpful - ART to Disneyland stops right across the street: very convenient!

Staffs are not even there. No way to contact them.

Disneyland is very close by like around the corner Safe parking near your room they keep it really clean

Great location going to Disneyland. Clean and walk in showers. Full breakfast dinning vs. grab n go bags. Really appreciate the friendly staff.

The accommodation was well presented, staff were friendly.

Staff did a terrible job with the reservation. Three days later, after my one night stay, I’m still having to straighten out the mistake they made. I’m displeased with the amount of errors made with my reservation.

Nice people, clean and generous size room. Convenient to Disneyland & California Adventure. Breakfast was a bonus. Would book again without hesitation

Excellent service

Dominik was great checking us in. He was excellent with giving us information about our stay.

Busy Location but Close to Disneyland

The hotel is near the street so it makes it really hard to sleep due to constant traffic all night. The pictures of the hotel look much better than what the actual hotel looks like. The good thing is that it is close to disneyland and you can uber to disney for only $5.00.

Convenient location, friendly staff. Areas for improvement - parking and morning breakfast.

Great stay

It was super clean, smelt good very friendly customer service

Older building that needs some upgrades. Paper thin windows so when the fireworks went off right after we fell asleep after a long day of travel, it scared the daylights out of us. A warning would have been appreciated. Lobby is not overly welcoming and pleasing to the eye. Shower leaked water onto the floor and the sink didn't drain very well. Worked for our one night transition to our main hotel.