Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

You need to know

• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:30 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located in a nature reserve and is accessible only by foot. Guests driving to the property can park at the "Kaiseraufstieg" lot (nominal day fee applies), and from there, walk approximately 1.5 miles (2.5 km) to the property. Luggage transfer service is provided by the property.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
• Airport shuttle fee: EUR 250 per vehicle
• Nearby parking fee: EUR 3 per day (7546 ft away)
• Pet fee: EUR 30 per pet, per stay
• Late check-in fee: EUR 15 for check-in between 9:00 PM and 10:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Czech

German

Slovak

English

French