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09 Jun 2025
Monday
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10 Jun 2025
Tuesday
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2 Adults - 0 Child
1 room

Bella Hotel Surabaya
6.8

Fair

7 Guest reviews

6.8
Fair
7 Verified Reviews
Read all reviews
Cleanliness6.6/10
Service5.4/10
Comfort5.8/10
Condition6.0/10
location8.0/10
Neighborhood5.8/10

Jl. Mayjen. Sungkono 149-151, Surabaya, Indonesia. See map

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
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See map

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Hotel Description

With a stay at Bella Hotel Surabaya, you'll be centrally located in Surabaya, within a 10-minute drive of Tunjungan Plaza and Surabaya Zoo. This hotel is 2.2 mi (3.6 km) from Ciputra World Mall and 2.4 mi (3.8 km) from Surabaya Town Square. Make yourself at home in one of the 74 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
Minimal age
18
Optional fees
  • Airport shuttle fee: IDR 200000 per vehicle (one way)
  • Rollaway bed fee: IDR 185000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Laundry

Entertainment

Smoking areas

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Airport transportation (surcharge)

Laundry facilities

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Express check-out

Meeting rooms

Wedding services

Express check-in

Designated smoking areas

Airport transportation

Free wired internet

Wheelchair accessible parking

Area shuttle (surcharge)

Number of restaurants - 1

Free self parking

Number of coffee shops/cafes - 1

Free parking nearby

Terrace

Hotel reviews

6.8
Fair7 Verified Reviews
warning-sign.svg
Cleanliness6.6/10
Service5.4/10
Comfort5.8/10
Condition6.0/10
location8.0/10
Neighborhood5.8/10
10/10
Exceptional
limbangjaya, 10 Dec 2015
hotel-logo-v2.pngTraveller

Staffs is not so professional

Breakfast needs to be improved

8/10
Excellent
Glody, 25 Apr 2015
hotel-logo-v2.pngTraveller

So, soo... Budget Hotel

inside corner Ruko place(shophouse), no window view, not soundproof room, small n minimalist bathroom..., buutt, comfort bed and have 4 nice n comfort pillows. many food restaurant around hotel, holland bakery and near from Ciputra World Mall. One of Exclusive Mall in Surabaya

8/10
Excellent
Verified traveler, 13 Nov 2015
hotel-logo-v2.pngTraveller

コストパフォーマンスは良い

部屋は清潔で広さも十分であるが、窓がなく閉塞感が否めない。 周辺の高級ホテルの料金を考えると、ここはコストパフォーマンスは良い。

8/10
Excellent
Sudarwanto, 02 Dec 2014
hotel-logo-v2.pngTraveller

Lokasi Strategis

Kamar cukup luas dan lokasinya di Mayjen Sungkono di kompleks pertokokan Rich Palace. Sangat cocok kalau ingin jalan jalan di Surabaya Barat, Ciputra World, PTC. Juga ada fasilitas shuttle bis gratis dari hotel ke Ciputra World. Internet wifi lumayan bagus. Free Parking.

4/10
Poor
Edy, 23 Dec 2013
hotel-logo-v2.pngTraveller

Shop house

This hotel located in shop house complex, front office, lobby and restaurant located in one small room, room is just like budget hotel, in my room shower was leaking so water is run from pipe instead from head of shower... this hotel is not run by profesional hotel persons, lack of service, I sit with my guest for quite sometime in 'restauran' no one offering menu..So I have to walk accross street to get some food, in the morning when I intend to take breakfast all plates were wet, I try to find paper tissue but no one in the restauran so I lapse my breakfast...

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