Banyan Tree Krabi

9.6

Exceptional

104 Guest reviews

9.6

Exceptional

104 Verified Reviews

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Cleanliness9.8/10

Service9.8/10

Comfort9.8/10

Condition9.8/10

Amenities9.6/10

Excellent

All was very good nothing bad to say

Banyan Tree Krabi is an incredible property, with stunning views... maybe the best in Krabi. Top-notch staff, rooms, beach, and services. While definitely pricey (think Western prices $$$), we absolutely loved our stay and couldn't recommend it enough.

Lovely hotel. Seaview pool villa very comfortable.

Fantastic

just perfect x

Overall the property is actually great, from friendly staff, to nice rooms, to tasty food and plenty of activities. It's just a little overpriced for the area. I would still consider it a luxury stay, but this price range in Krabi should put it in god tier ultra-luxe range and we didn't quite get that feel and vibe.

Excellence. The accommodations, the food, the staff, the property, and views, all were unbelievable. Could not recommend enough. Thank you! I will be returning. One last add, Freya, at reception, went out of her way, to simplify my journey to Phuket. She contacted both ferry company and taxi company on my behalf, making necessary adjustments, which made my life much much easier. Thank you Freya! I really appreciate it.

The property is beautiful. From the moment you are walk into the lobby, you see the view to the islands. It’s breathtaking! The staff is incredibly kind and take amazing care to ensure you have a wonderful time.

Amazing Hotel, Exceptional Staff (Especially Tarn) and great service. a bit pricy but you get all that you need for peace of mind. highly recommended.

Amazing hotel, the view is stunning. High end facilities

Incredible

Everything was perfect! Thank you!

Amazing service and very high level of customer care

Excellent resort and service in Krabi

An amazing resort, with style, cleanliness, and all amenities at your fingertips. I had contacted the resort about traveling with my elderly father and they upgraded us to a beach villa so that he didn’t have to climb the stairs. A buggy was available anytime we needed to get from one part of the resort the the other. Great service and kind workers. The breakfast buffet was first class. The concierge was welcoming and helped arranged everything from transportation to our excursions. Just an amazing and magical place with top notch service.

The best

Wonderful hotel. Superb service. Hotel manager greeted us on day one and helped us plan our itinerary. Thank you!

Amazing hotel and location for honeymoon

This hotel is amazing. The staff is great and very attentive , so clean and away from the loud crowd of Ao Nang. I would give them 10 stars if I could.

Staff couldn’t do enough for you

Fantastic resort in Krabi

We cannot rate this hotel highly enough. From the moment we walked into reception until the moment we left it was perfect. The staff, food, rooms, turn down service and overall resort feel were so on point. I would highly recommend Saffron for a sunset meal and breakfast is truly sensational. Happy hour at the bar is fantastic with quality food available to order. Hats off to the resort for not using any single use plastics and having the environment front and centre. The Spa is definitely worth a trip and I highly recommend the facial and the rainwater and hydro pool treatment. A big thanks to the staff who really looked after us, every staff member was exceptional.

Fantastic resort in Krabi

I cannot rate this hotel highly enough. From the moment we walked into reception until the moment we left it was perfect. After a 7-day stay we left the resort very relaxed. The staff, food, rooms, nightly gifts and overall resort feel were so on point. I would highly recommend Saffron for a sunset meal and breakfast is truly sensational. Happy hour at the bar is fantastic with quality food available to order. Hats off to the resort for not using any single use plastics and having the environment front and centre. The Spa is definitely worth a trip and I highly recommend the facial and the rainwater and hydro pool treatment. A big thanks to the staff who really looked after us, Trang, Woody, Daria and Ribbon and to everyone who works there, you were all incredible.

Just...wow..

Great break... Was too short in the end!

Great hotel. A bit far from ao nang town but that's a net positive probably

Don't hesitate to book

We had the best stay! Views from the resort are gorgeous and we did a quick trip to Hong island-I'd recommend going early to beat some of the crowds. Staff noticed that my daughters birthday was the day we checked out (by her passport) so the decorated our room and left a cake the night before. They even sang to her at breakfast and put a candle in her pancakes! It was next level service. It really made her day that much more fun. Breakfast buffet was fantastic with lots of gluten free items for those who need it. Dinner also did not disappoint. It's a little far from Ao Nang but we didn't feel like we were missing out on anything. The resort offers a buggy service from WhatsApp so you never have to walk to far. They also answer any questions you may have from the app as well. I'd highly recommend!

The cancellation policy is terrible. They were really inflexible about late cancellation or modifying dates even though we had very valid reasons. Pissed me off to no end. We somehow made it to the trip. Once we got there, everything was excellent. Amazing hospitality. New property.

Terrible communication and customer service. Accidentally clicked the wrong button and booked. Attempted to get them to refund booking immediately. It was 3 minutes old and they refused. I called Expedia, they sent a letter to get a refund which was accepted. Then late last night I get a notice that it wasn't refunded. I still don't know the status of my booking. Avoid this chain.

outstanding

amazing and outstanding incredible and awesome people and service fantastic

The place is beautiful, relaxing, the food is great and the best is the staff who were very attentive and humble. We had the best host Dear.! A wonderful week!

The property was very pretty. It offers a tranquil atmosphere and great service. Food was top notch. The breakfast was one of the best I have seen at a resort. We went on the private boat tour and it was a highlight of our trip. I have stayed at Las Ventanas in Cabo and the Rosewood in Mayakoba and can say that I prefer the Banyan tree. Great for adults or families. I had a partial view room and it was great. I would recommend this property to travelers seeking a luxury experience and want a tranquil and beautiful environment.

Great spot to relax

Banyan Tree is a beautiful, comfortable, and safe place to stay outside Krabi. A walk to the rational park if you are interested in hiking the nature trail and an easy can ride to An Nong. Great boat trips available from the resort beach and breakfast is fantasric(great coffee).

Beautiful resort!

This property is very well maintained and the room we stayed at was so lovely, looks straight out into the ocean. As we were there celebrating our anniversary, the staff there decorated our room on the first day. I must say the breakfast is one of the best I’ve had in the luxury hotels I’ve stayed at, it’s comprehensive, and the staff there was so polite and sincere in their service. And I also enjoyed the coconut station along with the DIY mimosa station. The housekeeping staff was also very good, very detailed oriented and they know exactly and cleanliness level top notch. Well done, our stay has made a great impression of krabi and also for the banner of banyan tree in general.

Genuine hospitality and friendliness

The staff at banyan tree Krabi make this resort magnificent. Thankyou to Fip and Toey at the pool for the stretch session and ping pong table competitions, great cocktails with always with a friendly chat and smile, Ying at the restaurant for her genuine service and Napa who gives the best massages in Thailand. We wish you all the best and hope to see you again soon.

The property was excellent the scenery awesome would recommended for families and newlywed.

This hotel exceeded my expectations. The room was stunning, the choices and quality of dining were excellent and all the staff were so friendly. Special mention must go to Pop, Tang and Ko for such kindness. I highly recommend Banyan Tree Krabi!

The service was excellent. Room was clean. The only downside was the food selection. Otherwise I had a great time here.

The view is phenomenal. Beach was great. Staff very helpful. Easy to get transportation and get to other attractions in Krabi. Buffet in the morning was great and our young adult kids loved they could get ice cream at the morning buffet. Property was kept up and cleaned. I’d say it is close to the level of a Four Seasons. Had two rooms one for my husband and me and one for our two adult children. The rooms are not large but for two people were adequate. See both had an ocean view. We loved and would suggest an ocean view.

Wonderful stay with excellent service and a great flow between beach and pools. It’s a small resort but has everything you need. We stayed with three kids and while there weren’t many other kids around, the resort still catered for them really well. Thanks for having us!

Brilliant staff, very clean and well maintained.

Top notch service

Excellent

Excellent stay, very high level of service made sure we had a relaxing break

Staff amazing and breakfast exceptional, birds nest food was the only let down.

I can't recommend this hotel enough. It's paradise made especially special by the attentiveness of the staff. They went over & above to ensure that my stay was perfect in every way. The setting is beautiful & if you're looking for somewhere quiet & peaceful this is the place!

Beautiful location great staff ! Breakfast was Incredible too. Really liked the kids pool.

Excellent resort

Very enjoyable stay. Stunning views, very friendly staff and excellent accommodation. Really impressed with their effort to remove single use plastic. Also refreshing was prices quoted in the restaurant included tax and service - something many upmarket hotels in Thailand try to hide away. Providing very good locally bottled water in thier restaurants rather than imported water was another really good thing to see.

We really enjoyed our stay here. Grounds were beautiful, lush, and impeccably clean. We never had a more wonderful and caring staff! We felt totally pampered particularly from the spa treatments. We especially enjoyed the private beach and its quietness.

As always staff v nice but a very isolated property, check in and follow up from then was poor, transfer back to airport we were given an incorrect time to leave which was crazy also promised particular service only happened 3 out of the 6 days.

We had a wonderful stay at the Banyan tree and could not recommend it more! Staff was so attentive and helpful with everything we needed, including getting into to town and back. room was clean, beautiful, and plenty big, comfy bed as well! Grounds of the hotel were perfect with every detail thought of. So nice to have paddle boarding and kayaks available for free. Free transportation during daytime hours to Ao Nang town as well. Breakfast every morning was our favorite out of all 6 hotels we stayed at during our time in Thailand. Overall went well above our expectations for our Honeymoon!

This hotel was just divine. The grounds to the apartments and rooms are just so beautiful, it really is paradise. The staff were incredible and couldn’t do enough for you. My partner and I are vegan and both restaurants were more than accommodating with ensuring we had choice and variation during our stay. The hotel is well maintained and always spotless. I also had a massage during my stay which was a lovely experience. Would highly recommend this hotel and can’t wait to come back already!

Great hotel. Great staff. Great restaurants

Exceptional

The banyan tree property was exceptionally amazing from location to staff to our room Cannot say enough how nice it was and beach awesome also not busy the ultimate Thailand getaway