Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

You need to know

• Couples wishing to share a room must provide proof of marriage.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers 24-hour shuttle service (surcharge) from Phuket International Airport to Chalong Pier, and boat transfer service from Chalong pier to the property. Transfers from the property to the pier are available at 8 AM, 11 AM, and 2 PM. Transfer from the pier to the property are available at 9 AM, noon, and 3 PM. The waiting area is near the short bridge opposite Ken Eang@Pier Restaurant. Guests who require boat transfers outside of these hours will be charged a fee.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Electricity may be unavailable for 2-3 hours each day due to generator maintenance.

Minimal age

18

Optional fees

• Airport shuttle fee: THB 1000 per vehicle (one way)
• Pet fee: THB 200 per pet, per night
• Service animals are exempt from fees
• Rollaway bed fee: THB 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Thai

English