- buy presentsTravel
Gift Cards 
Rewards!AVA Smart
Program
- USD
Loading ... Please wait whilst we find you the best room offers.
Hotel Description
Located in Playa del Carmen (Downtown Playa del Carmen), Auténtico Vertical Playa del Carmen is within a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Mamitas Beach and 1.8 mi (2.9 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 20 air-conditioned rooms featuring espresso makers. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Hotel policies
Noise-free rooms not guaranteed
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1500 per accommodation, per stay
- Service fee: MXN 60 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Property Registration Number VS220427BS0
Minimal age
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Accessible facilities
Other
Elevator
Concierge services
Laundry facilities
Safe-deposit box at front desk
Multilingual staff
Picnic area
24-hour front desk
Designated smoking areas
Number of outdoor pools - 1
Bicycle rentals on site
Rooftop terrace
Beach umbrellas
Pool sun loungers
Proposal/romance packages available
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
