Enjoyed the dining and bar options on the property. Sophisticated design in lobby and guest rooms. Goldie’s & the Peacock Mediterranean Grill were fabulous!

Nice property if you want to stay downtown. The service quality is very spotty though. All very friendly but not trained to the level one would expect. Still a nice stay :)

Great hotel

I loved everything

I've stayed at this property several times. It always feels special.

Really enjoyed my stay here over the weekend. I originally had another hotel booked but switched last minute because I heard so many great things about this hotel. Liked that it was on a quieter street than some other hotels that seemed more chaotic. Highly recommend

Incredible food onsite

Wonderful staff! Highly recommend.

Loved staying at the Proper! The room was really comfortable. Great location.

Everything was very nice but expensive. Room was very small. Food at restaurants in hotel was very good. Cocktails at pool were unfortunately terrible.

Loved it

Great new hotel. Friendly and helpful staff. Lots of dining, shopping, and re reation opportunities nearby. Homeless people outside were disconcerting.

Great hotel!!

The room and amenities were outstanding! We can’t wait to visit again.

The Proper has an excellent Austin vibe. We loved The Peacock bar including the drinks and meal options. It was a wonderful staycation!!

Absolutely one of the best hotel experiences ever. Customer service was stellar across the board.

Awesome property and customer service!

Great Hotel, great staff and great location! I highly recommend this hotel!

Very nice staff. Rooms and lobby are beautiful.

This is an amazing place, 5 stars all around

Had a great time!

Everything was perfect except for the black out curtains did not black anything out. Very bright in the morning

Exquisitely and Exceptionally Lovely

It’s hard to write a review that captures the essence and depth of The Austin Proper, but in a few words, I would describe our stay as exceptionally and exquisitely LOVELY. Every - single - detail. The design is immaculate, the service is truly 5-Star, yet personal, and the overall atmosphere is unmatched. We have stayed in many 5-Star “high-end” properties around the country, and this far exceeds nearly all of them - if not all of them. Cannot stress this enough, if you love luxury, relaxation, serenity, tranquility, service, opulence, design, art, food, drinks, rejuvenation and feeling romantic and lovely, don’t think about it any longer - stay here. (Special shout-out to the front desk, the pool staff, and Evie, who we saw each morning at Goldie’s - she truly sealed the deal. A true delight)

We had an amazing staycation here. Pool was fun, food options were great. Staff made a point to know your name. We loved it.

Wonderful experience, the hotel is beautiful, great bar and the staff was very well trained. Overall experience was great.

Fantastic

For $600/night, the view should never be only of a huge parking garage.

Place is beautiful and the staff is excellent. We did have some noise issues which is unfortunate, but they accommodated us as best they could and we’re very nice about it.

This was the second time I stayed at this hotel. The staff is wonderful and so helpful and nice. The room was exceptional with the balcony. Will stay here again.

Weekend away

Fantastic stay from start to finish, the restaurants are wonderful. Probably the best bars in Austin. Great gym and spa, with stunning interior design throughout the whole property. One of my favourite hotels by far. Oscar on the front desk was a star and the bell staff especially Micah just couldn’t do enough for us. 100 out of 10.

Very bougie.. loved the vibe

Very nice place to stay, great location, within walking distance to a lot of things to do. Great views from the balcony rooms.

The hotel is beautifully designed. The Peacock restaurant is delicious with great service. The staff are very nice overall a nice stay

Love Proper

Gorgeous property and beautiful room. Great location too! Upscale hotel that was special to stay in.

Great place for business or pleasure!

Had a great stay at this 5-star hotel! My wife also had a massage and face treatment, and also spent time in the sauna.

Hot water didn't work. Building engineers didn't show up until an hour later. They moved me to another room at that point it was 11pm.

Nice place

It was a nice stay. Hotel bars get extremely busy in the evenings but was not a problem. Our bartender Nick was great all week.

Exceptional!!! Beautiful

Outstanding property. Staff were all THE BEST! All welcoming, friendly, kind.

Love it here!

Great hotel! Lovely and beautiful l!

The hotel is superb from the ambiance and location, to the attentive and friendly staff.

The room was uncomfortable, tiny, view of side of parking deck, no drawers for clothes, so lived out of suitcase on the floor. One tiny table big enough for one, had to flip the trashcan over between the beds to provide surface area for pocket stuff. For the cost, no way we'd ever come back.

Amazing property! Everything down to the scent in the lobby was curated and extremely pleasing. Absolutely cannot wait to come back again!

Property is stylish and has great amenities, and the staff are great. However the 4.30am wake up with the Austin City trash collectors that lasts 1hr is awful. Property is safe, but neighborhood has a lot of homeless issues.

Great hotel. East to get everywhere. Great spa too.

The Austin proper is a thoughtfully curated space. The rooms are exceptionally comfortable and the shared spaces of the hotel are beautiful. The restaurants and bars of the hotel provide exceptional experiences and excellent quality food. While anyone can plan to have an enjoyable and relaxing visit to the Austin proper, the locals flock to the restaurants of the hotel in the evening, and it does get quite busy. This is a great place to mingle and meet young professionals, so do not plan to enjoy a quiet cocktail at the bar.

The best hotel ever

Don’t risk it, might not get the room you paid for

I did not get the balcony suite I booked far in advanced and also prepaid. If I wanted to stay in a basic room with subpar service there are a lot cheaper options. The blinds do not even cover the windows, far from blackout as advertised. Michael who checked us in said I can free dessert, well that’s far from the price differential for a balcony suite on a Saturday night during acl. I asked to speak with the manager he said he’s the only one here, later to tell me he’s actually the front desk assistant. I got no sleep due to the windows not being completely covered. The entire reason I booked this room is for the balcony.

One of the most beautiful hotels I’ve ever stayed in. The staff were so friendly. Every detail was thought of.

Accommodated early check in, friendly staff, and awesome food!

Happy with our stay. Beautiful hotel and friendly staff. The in room service dining was top notched.

Great hotel!

Definitely not a 5 star hotel. The service is 3.5 stars at best. It cannot be held in the same league as other 5 star hotels like Four Seasons or Grand Hyatt. It seems all the attention was put into the design of the hotel but they forgot to train the staff in the art of service. Optical illusion, all surface with no depth.

Very nice

Crowded, rude, understaffed

Great hotel

The attention to detail in this hotel was amazing. Enjoyed walking around and looking at all the design elements. Room was very comfy and well appointed as well.

Excellent hotel Rooms nice, a bit small

Hotel was nicely decorated. Love the shade and light automation. Near many attractions and nice restaurants within walking distances

Appalling service

I stayed for three nights at the proper hotel for a business trip and had heard great things. However the service at this hotel is appalling. My room was dirty upon arrival and never cleaned over my three night stay despot me calling multiple times per day to ask housekeeping to come. I ran out of towels and water and neither were replenished. The beds are also super uncomfortable and the pillows are absolutely awful. Your head just sinks to the bed. It’s a nice property with cool decor but honestly that’s the only positive

Everyone was extremely welcoming.

We were placed in a tiny room facing a parking garage with no direct sunlight. For paying close to $800 with a pet fee for one night at this hotel, it just wasn't a great experience. I wouldn't be back. Not sure if we were given such a poor room just because we booked through Expedia, but it really wasn't a fun stay.

Proper Austin

“Proper” standard! We’ve stayed in Santa Monica, San Francisco and now in Austin. All three locations are well managed, great team members cross board and the food is great too!

Stay here!

Great stay, awesome staff and exceptional restaurants

Todo estuvo genial, lo unico que no me agrado es que el restaurant Mexicano cerrará a las 9pm

Amazing hotel, excellent customer service. Gym facilities are great and great location!

I loved the design of the hotel. It felt unique and special. I loved the sheet quality and the bath products. I ate three meals there that were fabulous. The steak was top notch. The staff was friendly and helpful. (i could not figure out the elevator) Lucy waited on us two out of the three meals there and she should be kept on staff at all costs. Excellent server.

Go to this property just to see it. Dont stay there. Mediocre indifferent staff and rooms are the worst. No dressers no flat surfaces no luggage racks and no room to maneuver. Never will l stay there again!

Super nice staff with a fantastic bar area in the lobby.

Very nice rooms. Friendly staff, great location. And a comfortable pool

Great place to stay

Try Harder

Gorgeous place. No complaints about the bar and restaurant that were open—they were both special places. Generally, this hotel lacked warmth and hospitality. Staff did not seem interested or accommodating.

Great Austin Location

It is a beautiful boutique hotel. The room was NYC small without a single drawer to place things. The closet was tiny and a very small block instead of a bedside table. Bathroom was great! The elevator situation abysmal if you want to visit another floor, which we did since we were with a wedding. But, the worst was the service, except for the pool area. Front desk and restaurant acted as if they were doing us a favor by even acknowledging our presence.

Staff was fantastic, beautiful property, great gym, but rooms are a little small

The hotel was beautiful and the staff was amazing! Everyone was so nice and helpful. Loved the pool and other amenities.