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25 Apr 2025
Friday
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26 Apr 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Kuala Lumpur, Arte By Thomas Chan is connected to the convention center, a 3-minute drive from Publika Shopping Mall and 7 minutes from Petronas Twin Towers. This luxury hotel is 4.6 mi (7.4 km) from Kuala Lumpur Tower and 4.8 mi (7.7 km) from Pavilion Kuala Lumpur. Make yourself at home in one of the 74 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Noise-free rooms not guaranteed

Events/parties allowed

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 21
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows regional sanitization guidelines Safe & Clean (Malaysia)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 13 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Parties and events are allowed on site
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Property Registration Number 1328230-W
Minimal age
21
Optional fees
  • Fee for full breakfast: approximately MYR 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Other

Elevator

Concierge services

Barbecue grill(s)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Multilingual staff

Picnic area

24-hour front desk

Porter/bellhop

Wedding services

Designated smoking areas

Pool umbrellas

Number of restaurants - 1

Free reception

Number of outdoor pools - 1

Designated smoking areas (fines apply)

Free self parking

Rooftop terrace

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Pool sun loungers

Terrace

Couples/private dining

Proposal/romance packages available

Covered parking

Secured parking

Wheelchair accessible – no

Coworking spaces

Well-lit path to entrance

Hotel reviews

7.8
Very Good36 Verified Reviews
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Cleanliness8.4/10
Service7.6/10
Comfort8.2/10
Condition8.2/10
Amenities7.8/10
10/10
Exceptional
Verified traveler, 05 Jul 2024
hotel-logo-v2.pngTraveller

Amazing decoration, unfortunately at time there are too many non guests taking pictures every corner. Making it hard to enjoy the moment.

10/10
Exceptional
Alan, 03 Jan 2024
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One of the most beautiful and elegant hotels we've stayed in. Highly recommend.

10/10
Exceptional
Liza Y, 01 Jan 2024
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Good service

Late check in smoothly and free upgraded to 2 bdrm suite for 4 of us.So considering.

8/10
Excellent
Marina, 17 Dec 2023
hotel-logo-v2.pngTraveller

Everything was good, clean but only deposit of RM500 is taking longer than other hotels to be released. Reception told me may take upto 3 weeks. Already 1 week still waiting ...

10/10
Exceptional
Teck, 18 Sep 2023
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Beautiful design of the architecture

10/10
Exceptional
Olsi, 17 Aug 2023
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Great place!!

10/10
Exceptional
Setiawan, 05 Jul 2023
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Perfect

The hotel only serves the best for guest. This hotel is full of art and luxurious. The room is clean , spacy and comfy for family. Also the food preparing very fresh from tea time, fine dining and breakfast. Near this hotel have many choice of delicious food and mart. And we are enjoying me time very mich with kids in level 32 for the sky infinity pool and level R for the mosaic pool. All position very instagramable. Good screenshot for desktop or phone. Will stay more time here again.

10/10
Exceptional
Lili, 05 Jul 2023
hotel-logo-v2.pngTraveller

Funtastic

Arte lux hotel and full of art. Me and child enjoy it from the services until the food. All perfect.

10/10
Exceptional
KHASHINI, 30 Nov 2022
expedia-logo-v2.pngTraveller

You get what you see in the pictures.

8/10
Excellent
Ahmed, 24 Aug 2022
expedia-logo-v2.pngTraveller

Great building, location and suite with a wow factor. However, if looking for a stay with hotel service/amenities would recommend looking for alternatives.

8/10
Excellent
Verified traveler, 01 Aug 2022
hotel-logo-v2.pngTraveller

European Vibe Hotel

Pros: U will love every corner, truly magnificent artworks. Really good for honeymooners. They will allow u to eat free breakfast inside ur room. Receptionists handles all complaints professionally & helped us book our cab. Dinner was great but pricey. Skypool can't accomodate more people as it is a small area. Good speakers, Big TV have so many new movies downloaded on it. Publika Mall is just near this hotel. Great for photo-op from ground floor, gym, skypool, mosaic pool, inside ur rooms...u name it. Cons: They only provide 1 key & it's not that convenient for families if u will have different activities for the day. No one assisted us with our luggage when we arrived at ground floor, elevator sometimes don't work, one of us had to go up to 66th floor just to call luggage assistance, u can't use the mosaic pool. Wifi seems weaker when u're far from 66th floor. Not much activities for kids. Overall: Will definitely come back

10/10
Exceptional
Kelly, 26 Jul 2022
hotel-logo-v2.pngTraveller

Modern quirky hotel

Fantastic stay, beautiful rooms, restaurant and great service. We loved the quirky decor and the staff were so helpful especially the reception staff. We were in the cheapest room and it was still great. My only criticism was the pool. It was lovely but there were no pool towels and no one was maintaining it during the day. So no toilet roll or wiping down of wet furniture or floor area. I’ve still given 5 stars as we felt the actual hotel and staff were worth it. The hotel and rooms were super clean too. Would highly recommend.

10/10
Exceptional
Halim, 12 Jun 2022
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The design of the property is good

8/10
Excellent
Verified traveler, 15 Apr 2022
hotel-logo-v2.pngTraveller

Great design beautifully crafted European interior

Overall, it was a great stay in this beautifully crafted European style interior. Hospitality was good, and their Operations Director even offered to take us around and explain to us the design and style of the hotel, and also taking many photos at the right spots for us. However, there is no conicerge service at the ground floor lobby, and we had to handle the luggage and looking for entrance ourselves.

10/10
Exceptional
SENTHILNATHAN, 14 Mar 2022
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Very beautiful France design with plenty of room space.. definitely a great holiday weekend with family

6/10
Fair
Azmin, 17 Oct 2021
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Decoration was out of this world. But overall, the hotel has a lot to improve; from untrained staff, to better lift system, to improving check in area. Don’t open the place to public when the facilities are not fully ready

4/10
Poor
Mohd Shahwari, 30 Sep 2021
expedia-logo-v2.pngTraveller

The room is super unique but the service is really bad. Guest need to pay a deposit for a dinner reservations, and on top of that the dress code for the restaurant are been told after you paid the deposit. Also you can’t get a refund if you want to cancel the reservation

10/10
Exceptional
MEGUMI, 20 Oct 2024
expedia-logo-v2.pngTraveller

清潔なお部屋、スタッフの対応もよく過ごしやすかった。

6/10
Fair
Abdelhafid, 12 Sep 2024
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L’hôtel dans l’ensemble ça va mais le petit déjeuner est répétitif pas beaucoup de choix la piscine est sympa mais les plantes en plastique pour un hôtel 5 étoiles ça passe pas

8/10
Excellent
Sarinah, 12 Jan 2024
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Incroyable

Hôtel incroyable. Vu à couper le souffle, décoration très chargée mais extrêmement sympathique, excellent confort. Un peu isolé malgré tout mais avec de super restaurants en bas.

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