Arratzain
7.6

Very Good

36 Guest reviews

7.6
Very Good
36 Verified Reviews
Read all reviews
Cleanliness7.6/10
Service7.8/10
Comfort7.6/10
Condition7.0/10
location10/10
Neighborhood7.0/10
Amenities8.6/10

Calle Usurbil 21, Usurbil, Spain. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Barbecue grill(s)
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Hotel Description

Located in Usurbil, Arratzain is in a rural location, within a 15-minute drive of Bay of Biscay and Monte Igueldo. This farm stay is 5.7 mi (9.2 km) from Concha Beach and 13.1 mi (21.1 km) from Zarautz Beach. Make yourself at home in one of the 6 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed (no fees)

Check-in from: 2:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
There is no front desk at this property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately EUR 4 for adults and EUR 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Accessible facilities

Other

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

Garden

Picnic area

Wheelchair accessible path of travel

Free self parking

Terrace

Hotel reviews

7.6
Very Good36 Verified Reviews
warning-sign.svg
Cleanliness7.6/10
Service7.8/10
Comfort7.6/10
Condition7.0/10
location10/10
Neighborhood7.0/10
Amenities8.6/10
2/10
Poor
Ursula, 19 Sep 2023
hotel-logo-v2.pngTraveller

Wouldn't recommend.

No signage to how to enter the hotel, room was an inferno - very hot. No fans. Seemingly nobody else in the hotel but maybe the owners were above us and there was noise until 2:30am. We slept 1 hour and then gave up at 5:30am and left. Terrible experience.

10/10
Exceptional
Karla, 26 Apr 2023
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Espectacular con una vista hermosa, ubicado en las faldas de los cerros de San Sebastian. Los dueñod brindan atencion personalizada. Ademas son productores de Sidra y nos ofrecieron el tour y una degustación de sidra, nos explicarón el proceso de producción y fue muy interesante conocer cosas nuevas!

10/10
Exceptional
Diana, 28 Sep 2022
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Nice and comfortable place to stay

Very comfortable place, only 15 mins away from San Sebastián. Room was adjacent to a kitchen , nice to be able to make a coffee and prepare food if required. Very independent, and relaxing place. Owners just left us to get on with our stay. Recommend it. Good value . Sidrería on sight was a bonus! We were given a bottle of cider as a welcome token

2/10
Poor
Jose, 18 Jun 2021
hotel-logo-v2.pngTraveller

Stay away!

Horrible experience! No Air conditioner (not exaggerating, literally not AC units) they advertised AC, they leave the windows open (to get fresh air, i guess) no wifi (again not exaggerating, there is no wifi) difficult to get to location 1 line road for both ways, not too safe to drive there. and the hotel is so far up in the mountains that phone reception is low, there is no front desk. They sent you an email with instructions that do not apply to the booking. 2 nights at $120, they over charged $298,lucky for me i was able to dispute with my bank. For $60 per night i was at least expecting AC, and was not expecting confy bed (which they were not) and the bathroom size was equal to the one in an airplane but for that price i was not going to complaint... all together plus the over charged... well really bad.

2/10
Poor
Michael, 28 Oct 2017
hotel-logo-v2.pngTraveller

A dirty dusty hovel

Would not recommend any one to stay here it was dirty and hadn't been dusted for years we had booked 2 rooms for 2 nights both were disgusting we only stayed 1 night and we only stayed that night as was to late to book any where else we slept with our clothes on as beds were full of hairs wouldn't get in shower as grubby. Dining room and bar were dusty and fifty was like stepping into somewhere that's been shut up for 20 years.This place should be shut down.

6/10
Fair
sirio, 21 Sep 2024
expedia-logo-v2.pngTraveller

Muy amables y buen desayuno , el hospedaje lo justito pero rústico y los alrededores muy bien.

10/10
Exceptional
Marinus, 12 Sep 2023
expedia-logo-v2.pngTraveller

Situated in top of de hill with beatiful panoramic views including view on San Sebastian. Very friendly owners and very good, fresh made breakfast.

10/10
Exceptional
Jérémy, 08 Nov 2022
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Amabilité des propriétaires Présence des animaux Beauté du paysage

6/10
Fair
JOAN LLUÍS, 04 Nov 2021
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ALERTA CON LA RESERVA SI NECESITAS MODIFICARLA.

La estancia ha ido bien salvo que las indicaciones para el uso de la wifi no son lo suficientemente claras y en los dias que estuvimos no pudimos disfrutar de ella. El camino de acceso de varios km es de un solo carril y cuando hay circulación en sentido contrario es incomodo. Tenia reservado para 5 personas 1 no pudo venir y aun estando dentro del plazo para modificar y o anular la reserva y pese a hacer las gestiones pertinentes, durante varios dias, no hubo forma de que el establecimiento modificase la reserva y aplicase la reducción correspondiente al importe de 5 a 4 personas. No veo bien que te cobren 5 siendo solo 4 cuando dentro del plazo has hecho las gestiones pertinentes.

8/10
Excellent
Janne, 18 Oct 2020
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So nice familyhotel with a beautiful views. Staff was really polite and helpful. Room was good, big and soft bed.

8/10
Excellent
Verified traveler, 18 Sep 2019
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Muy bonita la zona, lo que la carretera para llegar es estrecha y con algo de cuestas.

8/10
Excellent
Ignacio, 13 Sep 2019
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La estancia bien,el suelo algo ruidoso al ser de madera,poco espacio entre las dos camas,tele muy pequeña.

8/10
Excellent
Alicia, 28 Aug 2019
hotel-logo-v2.pngTraveller

Casa rural en un paisaje hermoso

Es un albergue de campo, con una vista hermosa, un lugar muy tranquilo

6/10
Fair
Verified traveler, 14 Jul 2019
expedia-logo-v2.pngTraveller

Muy amables los dueños.Vistas preciosas,y buen equipamiento de la habitación:nevera,cocina,cafetera,tostadora.Tambien tiene lavandería y pista de ping pong. Como defecto:el acceso es por una caŕretera muy estrecha,y el entorno de la casa está un pelín descuidado.Como es normal hay moscas,ya que tiene animales.

6/10
Fair
Santiago, 10 Jun 2019
hotel-logo-v2.pngTraveller

Melancólico

Es un “hotel” curioso puesto que parece una finca familiar, al parecer manejado por personas muy mayores, cosa que está bien y le da un toque de romanticismo por el pasado. Las habitaciones son grandes y comodas, el baño aceptable y la cama está bien. El desayuno deja mucho que desear. El lugar es bonito y melancólico. Para viajar con amigos poco exigentes está ideal pero si espera un cinco estrellas no es el lugar. Toallas limpias, baño limpio y lugar tranquilo silencioso.

2/10
Poor
CHRISTIANE, 22 Sep 2017
hotel-logo-v2.pngTraveller

Dommage nous n'avons jamais trouvé cet hotel malgré divers demandes de renseignements et appels teléphoniques à cet hotel .(la personne que nous avons eu ne parle que l'espagnol). Apres 3 heures de recherche nous nous sommes résolu à abandonner.

8/10
Excellent
Micha, 02 Jun 2017
hotel-logo-v2.pngTraveller

Landelijk met charme

Naast een cider makerij, hebben de eigenaren in een apart huisje een aantal hotelkamers gemaakt. Ze zijn bezig met renovatiewerkzaamheden dus daar moet je wel doorheen kijken, zo ligt er allerlei materiaal op de grond, maar wij hebben er zeker geen last van gehad. De eigenaar zijn heel erg vriendelijk en geven je zeker een welkom gevoel. Ook m.b.t. het uitchecken werdt heel duidelijk gemaakt dat er geen enkele haast was en dat we onze tijd konden nemen. Om bij het hotel te komen moet je een serie van smalle en kronkelige bergweggetje rijden, dus je moet als chauffeur hier geen angst voor hebben. Het adres stond niet in mijn navigatiesysteem (Garmin met up to date HERE kaart) maar gelukkig kon ik vanuit de Hotels.com app, Google Maps de juiste locatie laten sturen via de GPS coördinaten. Het uitzicht is adembenemend.

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