Aroma Tulum

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With a stay at Aroma Tulum, you'll be centrally located in Tulum, within a 15-minute drive of Tulum Mayan Ruins and Xel-Há Park. This hotel is 5 mi (8 km) from Tulum Beach and 3.4 mi (5.5 km) from Gran Cenote. Make yourself at home in one of the 11 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Featured amenities include express check-out, multilingual staff, and luggage storage.

Property Alerts

You'll be asked to pay the following charges at the property:

A damage deposit of MXN 1600 will be collected before check-in.
• Resort fee: MXN 98.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• One child 11 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

The front desk is open daily from noon - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish